Frontegg

DECEMBER 21, 2022

G2’s Winter 2023 Reports are here and we are thrilled to announce that Frontegg has been awarded a total of 42 badges including Leader rankings in the CIAM (Customer Identity and Access Management) category for Best Support, Easiest To Do Business With, and Highest User Adoption amongst many others. Product Manager.

Technical Review 94

Technical Review Software Review Systems Review New CTO 94

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Management might even know that they’re using a product.

Underperforming Technical Team 178

Underperforming Technical Team Outsourced Development Development Part-Time VPE 178

Sales Hacker

FEBRUARY 17, 2021

Wouldn’t it take away from allowing managers to manage and coach — not to mention the monstrous to-do lists of VPs and CEOs? Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. Who doesn’t love a good combo of ham, egg and cheese?

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. Offering support before it’s needed. Balancing technology with a personal touch.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

New CTO 248

New CTO Scale Sales Hiring AWS 248

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Carranza recommends managing your API the way you would manage any other product. What makes a great API?

CTO Hire 218

CTO Hire New CTO CTO Scaling 218

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Sam Taylor: On my first leadership role, I was the first enterprise sales rep, a manager of mid-market team. Bret was formerly the CTO at Facebook. What measurements should be used to determine their success?

Scale 172

Scale Sales Hiring Sales Recruiting Sales 172

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Complete and monitor the departmental budget for Relationship Managers.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

OpenView Labs

OCTOBER 5, 2021

When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We These key differences between how B2C and B2B companies view and manage growth are driven by and influence growth’s relation to various parts of their respective customer journeys. Always be onboarding.” .

B2C 65

B2C B2B New CTO Acquisition 65

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: The whole area is a new space.

Scale 211

Scale Software Review compliance Technical Review 211

Intercom, Inc.

APRIL 19, 2018

Over time I had eight different jobs there and progressed from an engineer, to technical project manager, to technical program manager, to manager, to a manager of managers. Ciaran, our CTO , came up with this magical line. For about eight years before that, I was doing systems engineering work at Amazon.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. You can use them the next time you need to convince your manager brand investment makes sense.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more. Short on time?

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

BetterCloud

AUGUST 11, 2020

Joseph Fuller is the global head of IT at Deputy , an all-in-one workforce management solution that simplifies employee scheduling, timesheets, tasking, and communication. So a lot of the physical infrastructure work stopped, but projects around how we manage identity management have suddenly become a top priority.

CTO Hire 52

CTO Hire New CTO Identity management Scale 52

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. In general, European rounds tend to be slightly smaller and valuations slightly lower than they are in the US.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 120

CTO Coach Sales Hiring Sales Recruiting CTO Hire 120

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 218

Part-Time VPE Technical Cofounder CTO Hire New CTO 218

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. Should they focus on the setup, the onboarding flow, the free user experience? What categories or areas (activation, onboarding, monetization, potential stages of the funnel, etc.) You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

CloudGeometry

JULY 8, 2021

What starts as an easy hack for a new feature that accesses the database directly sprawls quickly into reads and writes that conflict with all kinds existing functions. and onboarding new customers. Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

SaaStr

OCTOBER 16, 2020

Prior to founding Balsa, Paul was Senior Director of Product @ Slack and before Slack was a Group Product Manager @ Twitter where he was responsible for the home timeline, including timeline ranking. How does Paul think about driving really effective change management? Why does Paul believe that the builders are the new pro athletes?

CTO Coach 173

CTO Coach Sales Hiring CTO Hire Software Review 173

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 195

Payment Methods Merchant Services Scale Payments 195

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. I never managed to convince them.

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

Baremetrics

MARCH 16, 2021

A simple control panel brings it all together and makes infrastructure management easy. Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. How could they build web infrastructure to onboard the next billion users to the fast approaching Web 3.0? Table of Contents.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And we felt that we couldn’t fail them and fail these new customers coming in at the same time.

Merchant Services 82

Merchant Services Payment Methods Payments Payment Solutions 82

Upscope

JANUARY 5, 2020

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. It turns out they don't have mental energy to spare to learn about something new. Create a new category.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Intercom, Inc.

JUNE 14, 2018

As an engineer, UX designer, product manager and startup advisor for more than 20 years, Laura been part of every type of team – from those that have to deliver on the sometimes unrealistic expectations of upper-management to the ones that suffer from too many opinions on the ground floor. It’s going to be great.” That’s not okay.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

SaaStr

MARCH 3, 2020

Because he was somebody that managed and led teams sort of with a me first attitude, right? Maybe you have somebody, a manager that could be a director, a director that could be a head of. They have to proven that they can recruit and train and hire and onboard people. New category. So do nothing. What do I do now?

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

OPEXEngine

NOVEMBER 11, 2020

“Customer health scoring gives you a common language to speak qualitatively and quantitatively about what’s going on,” says Sonciary Honnoll, Co-founder of Quala , a platform for managing and measuring Customer Success. “It Drive new levers of growth. Through this work, it can drive new revenue opportunities.

Startup 91

Startup Scale Systems Review Technical Review 91

Chart Mogul

JULY 1, 2020

How do they manage to speak their language like they’re one of them and address their challenges? Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. Intuit regularly conducts customer development interviews to test design changes and new features.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Upscope

MAY 25, 2021

This new developer hub will contain all the key information and links required for you as a developer to test and configure Upscope co-browsing. Here's an interview with our CTO on how co-browsing technology works. Rather than having your support agents create an account on Upscope you can instead manage all authentication yourselves.

Development 52

Development Marketplace as a Service New CTO CTO 52

Chart Mogul

JULY 1, 2020

How do they manage to speak their language like they’re one of them and address their challenges? Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. Intuit regularly conducts customer development interviews to test design changes and new features.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What would your advice be on onboarding those mega?corporates

Technical Advisors 157

Technical Advisors Scale Sales Hiring Sales Recruiting 157

SaaStr

JULY 10, 2021

As a founder/CEO, building your first management team is something that you often lose sleep over. Obviously, I can’t imagine a chief executive not having loss of sleep over building a management team. What makes you feel that you need to level up your management, set up your first management team? Is it a time?

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

Outseta

NOVEMBER 19, 2019

This is one of the reasons why we’ve focused on building a self-managed company at Outseta—by supporting truly autonomous decision making, we want everybody on our team to be able to move fast and act quickly without any worry about bureaucracy—not just our founding team. Look for a new team.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Sales Hacker

NOVEMBER 4, 2019

He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. They’re going to onboard hundreds if not thousands of people to the platform. I’m really curious to learn about new technologies that allow us to move faster. It’s going to take more than a quarter.

Scale 44

Scale CTO Coach Cloud New CTO 44

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, at HubSpot, we are allergic to micro-management. Or, my favorite, I’m new, this is my first time. Who actually knows stuff and does things?

Part-Time CTO 257

Part-Time CTO CTO Hire CTO Coach CTO 257