Neil Patel

OCTOBER 4, 2020

Thought Leadership. Thought leadership describes the esteem and authority a company is held in in a particular industry. An analytics agency that is producing good thought leadership content also signifies whether that company is on top of the latest trends, which is needed in fast-evolving fields. A Well-rounded Team.

Artificial Intelligence 136

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 136

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

SEPTEMBER 12, 2019

At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaStr

MARCH 26, 2019

Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know your forever user.

Scale 159

Scale Payment Services Payment Methods Scaling 159

OpenView Labs

APRIL 13, 2020

Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). The convergence of these changes has led many to realize that “growth” is a team sport. It is no longer the job of Marketing or Sales to solely own revenue, nor Product the core user experience.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. How does Tamar structure the customer development process? I was a C++ developer working on electromigration on a full chip.

VP of Engineering 245

VP of Engineering Software Review Technical Review Underperforming Technical Team 245

Neil Patel

SEPTEMBER 12, 2020

Thought leadership – In many industries, it is useful for people of prominence to share their unique insights on a public platform. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Cons of Wix.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. There’s a debate about dates : some feel they’re too constraining and that the team should be able to launch the product whenever it’s ready. Few teams put nearly enough effort into onboarding.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

SaaStr

MARCH 18, 2019

Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Our team is in Room 111.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

OpenView Labs

MAY 6, 2021

If you’re active on LinkedIn and you’re in a leadership role, I’ll bet you’ve been getting connection requests like these. For now, let’s explore some reasons why this is a really bad idea: 1. If your sales team is using these automation tools, it’s just a matter of time before they get restricted or banned. It’s spammy.

Outsourcing Services 59

Outsourcing Services Scale Outsourced Development AI Search 59

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. They earn around $201k/year.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

Sales Hacker

SEPTEMBER 30, 2019

Vikas’ Journey from Sales Engineer to Managing a BD Team (22:20). Vikas’ background is sales engineering as a path into sales and revenue leadership. He leads Kustomer’s sales and customer experience departments, overseeing sales, business development, implementation, customer success, and support. Who is Kustomer?

Sales Hiring 50

Sales Hiring Startup Scale Sales Recruiting 50

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How have you altered and developed as a CEO do you think?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution. Missed the session?

Sales Hiring 139

Sales Hiring Scale Technical Advisors Underperforming Technical Team 139

SmartKarrot

JANUARY 21, 2021

SaaS product management is the way of driving the development, launch, marketing, and improvement of company’s products. This needs to be chalked into a plan and communicated with higher-level teams for internal planning. Developing a strong plan. Product management is a process that essentially involves many teams and people.

Management 11

Management SaaS Scale Underperforming Technical Team 11

SmartKarrot

MAY 11, 2023

Since conversation intelligence records and tracks every call that comes through, these tracking numbers can be raised to 100% and identify weak aspects of business calls that might have been missed by human analysts. How Does Conversational Intelligence Work? – A 7-Step Process 1.

Artificial Intelligence 10

Artificial Intelligence Azure Sales Hiring Machine Learning 10

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

GetUplift

DECEMBER 12, 2021

All the analytics, automation tools, machine learning, and other buzzwords will never help you create high-converting experiences for your prospects if you fail to leverage the one component that matters more than anything else in marketing, emotion. This guide provides a detailed breakdown of my emotional marketing process.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

OpenView Labs

APRIL 26, 2021

Or could it be the Marketing team, which builds messaging and runs campaigns which should drive growth? Plus, I’ll cover where to draw the lines around each team, what skills to look for when hiring, and the main areas of collaboration. It must provide real, sustaining value and solve a specific problem for users.

Scale 55

Scale Underperforming Technical Team Sales Hiring Acquisition 55

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. Maybe they’re early in their career.

Payment Methods 202

Payment Methods Merchant Services Scale Payments 202

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

OpenView Labs

APRIL 25, 2019

As you can imagine, the variance between the makeup of these two teams creates two very different product development experiences. Our self-serve audience needs to be able to grasp the user experience immediately without the support of a sales team, so we need to be very careful about any changes we make.

Management 56

Management Scale Underperforming Technical Team Sales Hiring 56

SmartKarrot

OCTOBER 26, 2022

However, far too often, companies do not have a set process in place for developing these crucial client relationships. Since this is a corporate decision, you should consult with other departments of the organization, like the marketing team, a customer success team , and business stakeholders.

B2B 11

B2B Management Underperforming Technical Team Software Review 11

Teamgate

JANUARY 7, 2019

Anthony is internationally recognized as a thought leader in sales and leadership, with his award winning The Sales Blog being read by 65,000 people each month with 110,000 subscribing to the feed. It’s a bad idea. Recently HBR wrote that corporate team building activities is a waste of time and money.

Interviewing 63

Interviewing B2B Sales Underperforming Technical Team 63

SmartKarrot

JULY 26, 2021

Apart from building fail-proof products and services, businesses have to focus more on delivering unbeatable customer experience to optimize profitability. What is the difference between customer experience (CX) and user experience (UX)? On the other hand, CX is the experience that users have with the brand as a whole.

Artificial Intelligence 11

Artificial Intelligence Scale AI Search AI 11

Intercom, Inc.

MARCH 1, 2018

In his recent post “Subverted Design” , GitHub Senior Product Designer Joel Califa reminds us that if we gear too far to toward the latter, we can lose sight of our all-important users in the process. He’s also taught front-end web development at General Assembly and been a Design Mentor at Andreessen Horowitz. Short on time?

Underperforming Technical Team 209

Underperforming Technical Team Leadership Development Engineering 209

User Pilot

JUNE 10, 2019

Marketers don’t just own “getting people in the door”—they or collaborate in sales processes, user onboarding and retention too. You should prioritize the user experience above all else. Developing more self-service access and training for customers should come before making new hires in customer-facing roles.

Growth Marketing 143

Growth Marketing Marketing Scale Payment Features 143

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40