SaaStr

DECEMBER 12, 2022

Every successful SaaS business strategy requires a full-potential ambition aimed at sustained profitable growth. Lesson 1: Create a clear product differentiation strategy. Product differentiation strategy entails capitalizing on your company’s uniqueness to attain a competitive advantage in a saturated market.

Payment Methods 177

Payment Methods SaaS Payments Company Culture Payment Solutions 177

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 143

SaaS Payments Payment Solutions Merchant Services Software Review 143

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. Alex shares five things everyone should know about strategy. He breaks down complex strategic concepts into easily digestible points.

Social Media 122

Social Media Payment Methods Payment Solutions AI Search 122

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

OPEXEngine

JULY 28, 2020

It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. The critical difference is that they’ve discovered how to make strategy development faster, pragmatic and more agile by focusing on four key principles. At a Glance.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. The method by which the price per unit of consumption is established is a consumption model’s second most crucial component. What is consumption based billing?

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

GetUplift

FEBRUARY 14, 2024

spoiler alert, I’m going to go deep into the “all-in-one” messaging problem the B2B industry has, but first let’s review those common tactics I mentioned above) #1 Copying competitors — without making it fit your messaging strategy There’s no sense in denying it: Everyone does this. You do too (probably). It’s a hard sell.

B2B 65

B2B Technical Review Payment Solutions Scale 65

OPEXEngine

JANUARY 18, 2022

The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.”

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

Sales Hacker

OCTOBER 16, 2020

Our product alleviates the need to send out direct mail to collect payments from customers.). Go to your company website and find the testimonials. Every company wants these big logos listed on their company website. Personalization, personalization, personalization. Sell time on your calendar.

Enterprise 106

Enterprise Payment Methods Payment Services Sales Hiring 106

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale. What’s Next?

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

ChurnZero

MARCH 31, 2020

To open, we asked the panel about the first steps in their response strategy. Takeaway #1: Don’t be afraid to ask customers how they’ve been impacted by this crisis—whether it’s directly via phone or passively via a survey. It’s been hard to contact customers by phone since offices are closed. Email is now the only option.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

OPEXEngine

MAY 4, 2021

” Many leadership paths. “I think a lot of it has to do with having first-time founders who are wicked smart who are looking for someone who can go toe-to-toe with them on strategy,” Rhoda Longhenry, a partner at technology-focused True Search, said. “Monthly payments had to be coordinated.

Payment Services 52

Payment Services Finance Communication Strategy 52

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes. Corporations have a huge responsibility in providing workforce development opportunities for their employees.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Lessons learned on leadership with Karen Peacock and Leandra Fishman. But what if the manager role is not for you?

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

CustomerSuccessBox

JULY 11, 2022

There will inevitably be some customers who depart as you improve your offering, iterate on improvements, or modify your company strategy. Exit Interview or phone call: Calling clients could add a more personal touch. Offering bespoke, personalized offers via a user churn micro survey is one method to achieve this.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

FastSpring

MARCH 27, 2023

Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that? And I’m EJ Brown, cohost of the Growth Stage Podcast and Senior Content Strategist at FastSpring.

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

Baremetrics

DECEMBER 7, 2023

Other things to consider Loans Payment terms Annual plans 7. We have seen companies where only the leadership team takes a pay cut, but also team-wide cuts have been on the table. Implement pay cuts by starting with the leadership. You are the best person to figure out what’s the right approach for your company.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

SmartKarrot

APRIL 10, 2023

Being inundated with a lot of incoming calls Calls could be made to ask about the account’s balance, their invoice, or, if allowed, to make a month’s worth of late payments. Review store success in relation to CPS programmes by coordinating routine business evaluations with VPs and DMs.

Customer Success 19

Customer Success Payment Methods Payment Services Technical Review 19

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Does it have to be in person? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise?

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

SaaStr

APRIL 23, 2019

” The whole point of building a corporation, is not having personal liability attached to it. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. We know a lot about payments.

Sales Hiring 161

Sales Hiring Sales Recruiting Scale Payment Methods 161

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 167

Scale Sales Recruiting Scaling SaaS Payments 167

ChurnZero

AUGUST 14, 2020

The tool is used to facilitate and track interactions between support agents and customers via live chat, social media, phone, and email (often ticketing) as well as to create knowledge bases and other self-service customer help resources. Its typically used to host online events, trainings, product demonstrations, and sales pitches.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products.

Payment Solutions 151

Payment Solutions Pricing Payments Payment Services 151

ChurnZero

MAY 20, 2021

Even for more tenured Customer Success organizations, it’s an ongoing challenge to maintain consistency and perspective in your strategies and processes – keeping the customer at the center of your bustling and expanding operations. As your strategies and processes change, make sure to involve your team. Trial internal processes.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SmartKarrot

APRIL 10, 2023

Being inundated with a lot of incoming calls Calls could be made to ask about the account’s balance, their invoice, or, if allowed, to make a month’s worth of late payments. Review store success in relation to CPS programmes by coordinating routine business evaluations with VPs and DMs.

Customer Success 15

Customer Success Payment Methods Payment Services Technical Review 15

Kellblog

JANUARY 30, 2021

Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. Leadership matters. While it should get captured in remaining performance obligation (RPO) , so do a lot of other things, so I’d personally break it out. So, with that charitable scoring, I’m 7 and 3 on the year.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Sales Hacker

AUGUST 22, 2019

As you might guess, it boils down to how leadership incentivized the sales team. And aside from being illegal, this was an expensive strategy. It’s also more effective than payment based on activity. We also looked at outcomes based on the sequence or method of reaching out — such as emails, calls, and social media.

Sales 68

Sales Payment Methods Compensation Payment Services 68

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. I think the strategy is very different depending on the size of the customer you’re targeting. Thank you Ceci. I’m Vicki Lin.

Payments 126

Payments Scale Scaling Revenue 126

Sales Hacker

MARCH 30, 2021

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. Look to over-achieve on those numbers; too complicated isn’t good for anybody (operations, leadership, sales). Show Introduction [00:00]. Save your seat at Unleash.Outreach.io.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

SaaStr

OCTOBER 10, 2019

So you can create this online interactions that are amazingly beautiful without any need for codes and without any, let’s say, true design education. Like they were looking at this existing forums as the online version of lifeless paper forms. So that we can suggest you like other eCommerce’s do as well.

Scale 142

Scale Scaling Payment Methods SaaS Payments 142

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Apply here: [link] Role: Senior Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Robin AI As a Director, Customer Success Strategy, you’ll work with the team to develop the Customer Success function’s strategy. Answering client questions.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

SmartKarrot

NOVEMBER 24, 2021

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. Coach team members to be the expert on our client’s business, strategy, goals, objectives, and organization/contacts. Collaborate with sales leadership to design account handoff processes.

Customer Success 19

Customer Success Sales Hiring Payment Methods Payments 19

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. We put it online, $10,000, and we started talking to our customers. Hear from Austen Allred how and why you should be stepping on the gas when your CAC is low.

Acquisition 145

Acquisition Software Review Payment Methods Marketplace as a Service 145

ProfitWell

SEPTEMBER 23, 2019

Similar to the Stitch Fix model, Lookiero applies algorithms to a database of personal stylists and customer profiles to provide a personalized shopping experience to its online user base. It then delivers five personally-curated pieces to fit the shopper's individual size, style, and preferences. Stripe raises bills.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

Sales Hacker

MARCH 2, 2020

Strategy and Process. Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. You Can’t Teach a Kid to Ride a Bike at a Seminar. Insight Selling. Spear Selling. The Psychology of Selling. SalesTruth. Hacking Sales.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

AUGUST 7, 2020

Leadership. Leadership. The Exceptional Leadership Institute for Women. Head of Strategy, People & Change. Director Sales Strategy. Partner, Account Based Strategy Practice Lead. Director of Sales Strategy. Director, Sales Development and Strategy. Sales Development. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121