Sales Hacker

DECEMBER 21, 2017

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. But perhaps more than anything else, sales operations brings a system to selling.

Scale 87

Scale Sales Recruiting Sales Hiring Technical Review 87

Neil Patel

OCTOBER 25, 2020

References can be useful, but employers typically stay on the safe side and give a positive reference to avoid any potential legal trouble. Having a robust network or visibility through your personal brand or thought leadership is also a scenario where it would make sense to leverage that to build a great team.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Onboarding Process. During onboarding, make sure you maintain open dialogue to make the process smooth and fuss-free.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SmartKarrot

FEBRUARY 3, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Develop customer advocacy and secure customer success stories and references.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Travel 19

SmartKarrot

JANUARY 4, 2023

Engage Sales, Solutions, and Product/Engineering to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements. Responsible for the onboarding process for new accounts to ensure successful implementations.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Part two of this scorecard series will help you create a sales interview scorecard to land that sales role you’ve been dreaming about. Sales chops. What sales system do we use?

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated. serve as a point of contact for difficulties, and give the team direction and leadership.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. And I have my sales team in France who’ve been through the great process.

Sales Hiring 114

Sales Hiring Scale Sales Recruiting Company Culture 114

Intercom, Inc.

JULY 24, 2018

I joined intercom remotely two years ago as the first person in Sydney, and since then we have scaled the APAC team (lovingly referred to as the APAC Alliance) to almost 20 people across 4 countries. If you’ve ever tried hiring, onboarding and training a brand new team, you know how challenging that can be.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SmartKarrot

MARCH 9, 2023

By new goods and expansion prospects, increase income in accounts. Increase customer references and consumer advocacy. assemble, motivate, and manage a top-notch customer success team. Establish a weekly management system to monitor advancement against important benchmarks and KPIs.

VP of Engineering 19

VP of Engineering Customer Success Sales Recruiting Leadership 19

SmartKarrot

SEPTEMBER 5, 2022

Establish strong relationships with BIOVIA R&D and Product management leadership to ensure customer needs are well represented. Recruit, develop and manage team of product experts who deliver high-quality customer support service to customers- Ensure technical software expertise to support products to appropriate levels.

Customer Success 19

Customer Success Sales Recruiting Outsourced Development Retention 19

The Marketing & Growth Hacking Publication

FEBRUARY 28, 2019

That talent can be nurtured; that intelligence can be fostered; and that creativity and leadership can be developed. It’s for this reason that in every company I’ve managed, I’ve done my best to help my employees develop and sustain growth mindsets of their own. marketing, sales, production, design?—?came

Development 40

Development Sales Recruiting Growth Hacking Leadership 40

SmartKarrot

OCTOBER 25, 2021

Build the process of working with SheerID’s largest customers and partner with Sales in developing a roadmap for revenue growth and retention. Partner with EMEA Sales Leadership to develop the plan for Customer Success expansion into that region. Own the successful set-up and onboarding of new customers.

Customer Success 19

Customer Success Sales Recruiting Software Review Onboarding 19

SmartKarrot

FEBRUARY 26, 2021

Role: VP of Customer Success Location: Remote, Florida, United States Organization: Three Pillars Recruiting As a VP of Customer Success, you will build, develop, lead, and continuously improve the Customer Success methodology and framework on a global basis. Manage and build the Customer Success team.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Leadership 10

SmartKarrot

APRIL 21, 2021

Role model executive leadership characteristics that contribute to team-wide effectiveness. Recruit, develop and lead a high-performing team. Director, Customer Success Location: Remote, Chicago, IL, US Organization: Method Recruiting As a Sr. Provide thought leadership and executive escalation to promote growth initiatives.

Customer Success 10

Customer Success Sales Recruiting Merchant Services Scale 10

SmartKarrot

JUNE 16, 2021

Define and drive the ideal customer experience in close partnership with senior leadership across Services, Product, Marketing and Sales. Identify and build advocacy relationships with strategic customers acting as a marketing channel through case studies, speaking opportunities, references, etc. Establish and manage?relationships

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Technical Review 10

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

MARCH 22, 2021

Role: Director of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Eulerity As a Director of Customer Success, you will manage the Customer Success Team to ensure proper client assignments, data-driven insight, and continuing optimal service quality. Build and nurture trusted, long-lasted relationships.

Customer Success 10

Customer Success Sales Recruiting Leadership Forecasting 10

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Sales Recruiting Scale Sales Hiring 10

SmartKarrot

JUNE 11, 2020

Apply here: [link] Role: Customer Success Manager Location: Austin, Texas, US Organization: Miro As a Customer Success Manager, You will be responsible for onboarding Enterprise clients and setting them up for success to deepening relationships with the existing customers and increasing the value they get from Miro services.

Customer Success 10

Customer Success Sales Recruiting Direct Sales Team Forecasting 10

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles. This is a “player/coach” role by design.

Customer Success 10

Customer Success Scale Sales Recruiting Technical Review 10

Outseta

MAY 8, 2020

But there’s a very real reason why so many software entrepreneurs now refer to themselves as “makers” or “creators”—even in a role as technically oriented as software engineering, there’s a remarkable amount of artisanship and thought that goes into bringing something new into existence. I needed a disruptive idea.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SmartKarrot

DECEMBER 11, 2020

Apply here: [link] Role: Enterprise Customer Success Manager Location: Chicago, IL, US Organization: Twistle As an Enterprise Customer Success Manager, you will serve as a point of contact for Director level and above contacts at the client while being a point of escalation and triage. Deliver training for new customers.

VP of Engineering 10

VP of Engineering Customer Success Sales Recruiting Sales Hiring 10

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What would your advice be on onboarding those mega?corporates

Technical Advisors 155

Technical Advisors Scale Sales Hiring Sales Recruiting 155

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. This panel will speak tactically to various comp design options as a way for management to determine and promote ideal behavior in their front-line teams. Meghan Gill | VP of Sales Ops @ MongoDB. FULL TRANSCRIPT BELOW.

Sales Recruiting 132

Sales Recruiting Sales Hiring Scale Sales 132

SaaStr

AUGUST 5, 2019

And this is the moment of reckoning that you get to as a SaaS company is that a sale is not the end. You can be very happy when you sell someone, you can exalt, you can have the high fives, but a sale is really the beginning. First off, the land, this is your typical initial sale. That’s really what they’re buying.

Sales Recruiting 166

Sales Recruiting Construction Scale SaaS 166

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

SaaStr

SEPTEMBER 30, 2020

How can founders use case studies and references to build social credibility early on? Third, it was how to actually go to market, how to do sales, marketing, and bring a product to life. Harry Stebbings: I’m too intrigued on that leadership element. And the sales cycle is much faster. Ryan Sandler: Yeah.

Sales Hiring 128

Sales Hiring Scale Sales Recruiting Banking 128

SaaStr

MARCH 6, 2020

To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line. And it was all about relationship building with our sales reps, which is a super useful tactic.

Scale 214

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 214

SaaStr

FEBRUARY 1, 2019

Prior to Figma, Amanda held numerous roles at Zendesk including SVP of Marketing and Sales Strategy. Harry Stebbings: And prior to Figma, Amanda held numerous roles at Zendesk including SVP of marketing and sales strategy. I’d also run sales strategy for the company right before I left. You might have some creative ideas.

Sales Hiring 107

Sales Hiring Communication Scale Interviewing 107

SaaStr

JULY 10, 2021

Then we needed to hire a sales guy who had experience selling to enterprise. We got the guy who ran enterprise sales at Rackspace. UberConference started as this freemium, kind of funnel builder for later sales product. Dan : We’d start it with sales. As a B2B enterprise company, sales was our first key.

Sales Hiring 253

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 253

SaaStr

MARCH 31, 2024

It will absolutely go viral, it will be easy for people to refer people who are just like them. Along with our marketing software, along with our sales software. Katie Burke: I mean it’s really hard, and the reality is it needs to be someone that your leadership team respects, listens to, and responds to.

Part-Time CTO 252

Part-Time CTO CTO Hire CTO Coach CTO 252

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loving our podcast content?

Sales Hiring 107

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 107

SaaStr

OCTOBER 4, 2019

How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? You’re facing extremely long sales cycles, which doesn’t really align with the quick results you want to have as a business. Where are the challenges?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121