SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

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Scale Enterprise Scaling Sales Hiring 171

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. Q: FranConnect has customers of all sizes, from emerging and growing to scaling and enterprise. They’ve got a proven concept they need to scale.

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CTO Coach Customer Success VP of Engineering CTO Hire 52

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. * Does Bob agree with the notion that channel sales have completely died in the world of SaaS?

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Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

MARCH 26, 2024

The average public SaaS company is marching toward $400k in revenue per employee. Is the CTO involved in these decisions? If you’re at $100M or $200M of revenue and your growth is facing a decline into the single digits, pricing stuff is super important. It doesn’t matter until you’re at scale.

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AI Pricing Artificial Intelligence Scale 240

Sales Hacker

SEPTEMBER 29, 2020

Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Sam Jacobs : Where are you on your revenue journey? Vishal Sunak: We are on the scale to eight digits right now, not that far away. So yeah, we’re five years old and scaling to eight digits and beyond now.

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Scale CTO Hire Scaling CTO Coach 107

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 million apiece. The next generation of workforce will want and expect the next generation of technology.

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Artificial Intelligence Scale CTO Hire AI 169

SmartKarrot

FEBRUARY 16, 2022

Casey Winters is a growth and SaaS marketing expert who has transformed how startups grow and scale into large companies. Chris’s posts can be pretty useful if one is looking to scale their SaaS product and make the most of their launch. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot.

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VP of Engineering Scale SaaS Venture Capital 10

SmartKarrot

OCTOBER 29, 2021

The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This makes a case for customer success to have a seat at the leadership table. C-Suite executives need to have strong leadership and communication skills.

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Customer Success Part-Time CTO CTO Scale 10

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. So it could be anybody. They don’t have an agenda. That’s your ideal.

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Sales Hiring Sales Recruiting Scale CTO Hire 156

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 201

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this.

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CTO Hire Travel Underperforming Technical Team CTO Coach 157

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What makes MuleSoft different? How have you seen it develop?

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Technical Advisors Scale Sales Hiring Sales Recruiting 158

SaaStr

FEBRUARY 28, 2020

How does this requirement change as the company scales? Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl think about doing this at scale? How does Karl think about retaining agility and flexibility with scale? How does Karl think about working with recruiters?

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Sales Hiring Scale CTO Hire CTO Coach 218

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. For Slack, that was clearly the engineering and dev communities, who love new tools.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to Increase Revenue by 19% [36:37]. Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work.

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Sales Hiring Revenue CTO Coach CTO Hire 68

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Show Agenda and Timestamps.

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Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call.

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Scale Business Sales Hiring CTO Hire 145

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. How do they distinguish between culture and values?

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Underperforming Technical Team Development Software New CTO 124

SaaStr

SEPTEMBER 18, 2020

Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR. So number six, thinking you’re getting away with under investing in management, up scaling in HR. ” You can invest in managerial talent along the way, and it scales the company.

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Sales Hiring CTO Hire Scale Investment 244

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. And I think what it taught me on the operating side was that consistency is absolutely fundamental scale. Is that a new innovation in org structures and the remit of the role?

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Technical Advisors Scale Technical Review Payment Solutions 160

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. This was in 1997, and I spent two years.

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Sales Recruiting VP of Engineering Scale SaaS Payments 170

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? People are struggling ,as well as organizations, obviously, but they’re also super willing and keen to try new things to improve how they work. In a COVID world, where employee appetite is actually pretty high to try new tools. How will their comp change?

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CTO Coach Sales Hiring Software Review CTO Hire 173

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You know, earlier today we talked about creating a new category. Welcome Eric.

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Sales Hiring Scale CTO Hire Marketing 131

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

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Technical Review Scale Underperforming Technical Team Software Review 199

Sales Hacker

MAY 5, 2021

Here are just a few topics that our RevOps leaders talk about in Linkedin posts, articles and podcasts: Revenue acceleration plans. A career in RevOps is a great way to help your career, and have a big impact on revenue. Now, he is setting his sights on how to scale out a larger function with more specialist roles.

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Scale Technical Cofounder Technical Advisors Sales Hiring 99

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

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Company Culture Sales Recruiting Scale Software Review 40

Sales Hacker

NOVEMBER 4, 2019

Value to B2B Customers Translates to 1 Thing: Revenue [26:01]. Zvi has leadership experience across a wide range of organizations, from his various fledgling startups to large national military organizations. He co-founded and served as CTO of Safend, an endpoint security solution acquired by Wave Systems. Sam’s Corner: [39:12].

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Scale CTO Coach Cloud New CTO 43

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

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B2B B2C Scale New CTO 133

SaaStr

JULY 10, 2021

The panelists offer their insights, which at times conflict with the viewpoints of other panelists, on hiring a cohesive team that can really scale the business. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. X amount of revenue, X amount of churn, X amount of growth in marketing, etc.

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

Andreessen Horowitz

MARCH 20, 2024

And so, the thing that was really new about LLMs was the ability to, at extremely low cost, generate an answer instantly to any question. Adam: And so, based on all that, we landed on building Poe as a new chat-oriented AI product. We thought about, [as Quora] , what is the role that we’re going to play in this new world with AI?

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AI Search AI Artificial Intelligence Scale 143

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. How has Peter found the transition from CTO to CEO this time? ” Or, “Every lamb chop came from New Zealand?”

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VP of Engineering CTO Hire Technical Review Sales Hiring 132