Intercom, Inc.

JULY 28, 2022

And for Intercom’s VP of Sales EMEA, Sanj Bhayro , scaling is just what you need to invest in to ensure growth becomes as constant and linear as it can be. By the time he left to join Google Cloud as EMEA VP of Operations and Customer Growth, Salesforce had around 17 billion dollars in revenue and almost 50,000 employees.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

SaaStr

OCTOBER 10, 2023

On a sales front, how do you evolve past founder-led sales, or together with it, so that you can scale your organization? PST, Laura Connell, Partner at Atomico, shares how to scale beyond founder-led sales on your path to Series B. It’s not a repeatable process, and it doesn’t scale. Time is the enemy.

Scale 185

Scale Sales Hiring Scaling Sales 185

SaaStr

MARCH 3, 2023

At SaaStr APAC 2023, Scott Pugh, VP of Sales at Figma, shared how to scale these two sales teams while building culture. Pugh’s strategy is simple, albeit not always easy: Recruitment — how to hire the best talent to scale your sales organization. Diversity is really important when scaling. Don’t discount empathetic leadership.

Scale 202

Scale Sales Recruiting Sales Hiring Scaling 202

SaaStr

MARCH 1, 2023

Chris Merritt, Chief Revenue Officer at Cloudflare, has been with the company for almost a decade. Chris has since grown Cloudflare’s revenue to nearly $1B. Examples include crossing a revenue target or completing an important project. As your company scales, you’ll need to solve challenges most people can’t solve.

Scale 194

Scale Scaling Government Software Review 194

SaaStr

JULY 13, 2022

Co-founder and CEO of Insider , Hande Cilingir, talks about what it takes to write a successful revenue growth story. She draws from personal experience scaling a global product company to $1B and shares common mistakes. The establishment of the enablement function is vital in scaling a business.

Scale 201

Scale Sales Hiring Revenue Marketplace as a Service 201

SaaStr

FEBRUARY 1, 2024

As companies scale, they evolve, so how should marketing evolve accordingly to add maximum value? PST, Kady shares the ten things that change in marketing as you scale. PST, Kady shares the ten things that change in marketing as you scale. The reality is that a lot of things change as we scale. The answer isn’t simple.

Scale 180

Scale Scaling Sales Hiring Marketing 180

SaaStr

JANUARY 12, 2022

Revenue goes up, productivity increases, and ideally, the team continues to grow. How can you ensure success within your sales organization in a way that scales with you? It’s massively important when it comes to scaling your organization, too. The most important leadership framework is to establish and grow this team culture.

Scale 194

Scale Leadership Sales Hiring Sales 194

SaaStr

NOVEMBER 13, 2020

On December 8, join @Talend #CMO @LaurenV for a roundtable session at @saastr Scale 2020 "The Five Hardest #Marketing Decisions to Make and How to Get Them Right with Talend." leadership #womenintech #SaaStrScale [link] pic.twitter.com/JMuRqVP3ae. Our next big digital mega-event SaaStr Scale is coming up soon, Dec 8-9!!

VP of Engineering 171

VP of Engineering Scale Scaling CTO 171

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 170

Scale Scaling Sales Hiring Cloud 170

SaaStr

JANUARY 6, 2021

How do you scale a company based that can be collaborative for everyone in your org — from finance to marketing? It’s partly hiring the right leadership team specifically to create the right cultural practices and standards in order to define the culture of the company to be a performance-oriented culture or not.

Scale 182

Scale Software Review Scaling Sales Hiring 182

Chargebee

APRIL 18, 2024

Chargebee’s London-based user conference, beelieve, hummed with excitement as it united trailblazers and innovators from the subscription and revenue growth sector. Let’s explore the winners in each category, highlighting their exceptional contributions to efficiency, transformation, retention, revenue growth, and leadership.

Innovation 116

Innovation Leadership Subscription Payment Features 116

SaaStr

MARCH 9, 2022

During his SaaStr Annual presentation, Tom Clayton, CRO of Bill.com, shared his insights and advice for growing revenue streams to maximize business success. . Pursue Diverse Revenue Models. Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model. The Five Key Growth Levers.

Revenue 226

Revenue Sales Hiring Leadership Scale 226

SaaStr

AUGUST 21, 2021

In the age of the customer, how can growing companies scale their CX efforts over time and through expansion? Ginger Conlon, the Director of Thought Leadership at Genesys, interviews Hubspot CEO, Yamini Rangan, about best practices in delighting customers and aligning efforts across the organization. #1 Key Takeaways.

Scaling 226

Scaling Enterprise Company Culture Interviewing 226

SaaStr

AUGUST 31, 2022

The $100 million in Annual Recurring Revenue (ARR) mark is a magnificent milestone for companies that indicates sustainable business growth. The stage of scaling from $10 million to $100 million ARR may seem like a daunting task, but it is an exciting one. As you scale, you’ll have more stakeholders to manage and unify.

Scale 211

Scale Underperforming Technical Team Scaling Company Culture 211

SaaStr

DECEMBER 1, 2021

With two weeks left to go until SaaStr Scale 2021, we’re looking at an incredible speaker line-up this year. Tickets to Scale are free, so be sure to sign up to join us live on December 15th! SaaStr Scale is dedicated to bringing you the playbooks for scaling to $100M and beyond. Mark Wayland, CRO @ Box.

Scale 187

Scale Scaling SMB compliance 187

User Pilot

DECEMBER 10, 2023

Revenue run rate (RRR) is one of the simplest metrics for developing a sound business strategy. When used right, it helps SaaS companies analyze and understand their current performance and forecast annualized revenue. If you are a startup founder, understanding revenue run rate can help you predict growth rate even with limited data.

Revenue 104

Revenue Scale SaaS Forecasting 104

SaaStr

JANUARY 8, 2022

Scaling your sales team can be one of the hardest things to do in SaaS. And what’s the right time to fill crucial sales leadership roles? BDRs (business development representatives), SDRs (sales development representatives) are mainly responsible for opening up new pipeline and sourcing outbound revenue, usually via email.

Scale 215

Scale Sales Recruiting Sales Hiring Scaling 215

SaaStr

FEBRUARY 22, 2022

As you scale up a business, you’ll see an increase in demand for product, followed by an inevitable increase in sales. But how should you proceed when it comes to scaling your sales team? 5 ways to scale your SaaS and sales team. 5 ways to scale your SaaS and sales team. Leverage every channel.

Scale 209

Scale Sales Hiring Scaling Sales 209

SaaStr

MARCH 22, 2023

Scaling Early-Stage to Hyper-Growth Companies With Ed Lenta, SVP and GM of Databricks Back in the early 2000s, people didn’t entirely accept that a virtual machine could be as good as a physical one. Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks.

Scale 180

Scale Scaling AWS Sales Hiring 180

SaaStr

OCTOBER 11, 2023

Monday has gone from $7m in 2017 to over $700m in revenue today, showcasing the sheer power of compounding revenue. Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Big Brain was an internal tool to track revenue, marketing expenses, and usage of the product.

Scale 159

Scale Sales Hiring Scaling Banking 159

SaaStr

MAY 10, 2022

He highlights the three key strategies that helped TripActions scale and boost their revenue. It’s normal for people to seek inspiration and leadership during times of uncertainty. Let’s take a look at how TripActions built smart products that they were able to scale: . Develop a well-defined vision.

Travel 185

Travel Revenue Underperforming Technical Team Scale 185

SaaStr

DECEMBER 17, 2023

This allows sales reps to get instant feedback and gives our frontline managers a tremendous amount of coaching scale. It allows us to deliver reminders, call summaries, suggested next steps, custom prompts and easy to follow workflows directly to our market facing teams and leadership. Game changing addition for us. #3.

Scale 224

Scale AI Leadership Innovation 224

SaaStr

FEBRUARY 27, 2023

Storyblok started with a leadership-first hiring plan and a recruitment strategy that involved the following: A test to know how candidates handle different tasks and their expertise level. Additionally, they had to figure out how they would sustain the revenue stream to retain the staff. Prioritize customer and employee satisfaction.

Scale 179

Scale Sales Hiring Sales Recruiting Scaling 179

SaaStr

MAY 5, 2022

Podium has grown from a 1 million annual recurring revenue (ARR) company to doing over 100 million in ARR in their time there. . With scale, though, these priorities can change. Principle #4: At Scale, Focus is Critical. In the same way, the focus of sales leadership will become more tantamount as organizations grow.

Scale 200

Scale Sales Hiring Scaling Sales 200

ChurnZero

NOVEMBER 11, 2022

These are just some of the findings in this year’s Customer Success Leadership Study, ChurnZero’s third annual report on the top trends and opportunities in Customer Success, presented in partnership with ESG and sponsored by Higher Logic Vanilla and involve.ai. Download your full copy of the 2022 Customer Success Leadership Study here.

Leadership 98

Leadership Trends Customer Success Investment 98

SaaStr

AUGUST 8, 2023

In a fascinating workshop session, Miao shares his thoughts on how finance teams can contribute to company strategy and grow revenue. Strategic Finance optimizes a company’s underlying business model to create long-term value by increasing revenue and decreasing costs. You must build a lean, impactful team to help your business scale.

Scale 161

Scale Finance Outsourcing Services Sales Recruiting 161

SaaStr

OCTOBER 17, 2023

If you’ve raised venture capital, you know net revenue retention is important. PST — Former VP of Customer Success and current founder and Managing Partner at Success Venture Partners, John Gleeson, shares his lessons learned scaling customer success from $1M to $300M in ARR. An ability to scale through a couple of stages of growth.

Scale 159

Scale Sales Hiring Customer Success Scaling 159

SaaStr

APRIL 8, 2023

Here’s a list of some of the most popular to dig into: Atlassian’s CRO Cameron Deatsch: “How The Biggest Product-Led Enterprise Company In The World Did It” Skilljar’s CRO: “An Inside View on Hiring Your First CRO” Rippling’s CRO: “Entering a Hyper-Competitive Market” DigitalOcean’s (..)

Scale 230

Scale Sales Hiring SMB SaaS 230

SaaStr

FEBRUARY 14, 2024

You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023. This is it.

Customer Success 212

Customer Success Sales Hiring Scale AI 212

SaaStr

MARCH 22, 2024

The path to Cheif Revenue Officer (CRO) is different for many people. Tracy Young , CEO and co-founder at TigerEye, sits down with three CROs to talk about how they navigated the journey to revenue leader. The decision to leave a fairly scaled role leading 200+ AEs at LinkedIn to join a smaller-stage startup.

Scale 217

Scale Underperforming Technical Team SMB Finance 217

SaaStr

APRIL 7, 2023

As a self-proclaimed accidental entrepreneur, Browder shares a few unconventional ways to scale your company. The DoNotPay journey started six years ago and has led to many unconventional lessons that go against the popular wisdom of starting, scaling, and distributing a product. Brex plastered San Francisco with billboards.

Scale 190

Scale Scaling Sales Hiring Entrepreneurship 190

SaaStr

DECEMBER 14, 2022

Yamini Rangan, CEO at HubSpot, has many insights on how to serve SMB customers at scale. But because SMBs are rarely digital-first, their recent challenges allowed HubSpot to leverage their years of experience in marketing automation, as it became a core feature of how these companies worked to scale.

Scale 206

Scale SMB Scaling Innovation 206

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. From 2010 until 2015, the SaaS world was becoming more complex with the introduction of static bundles and recurring revenue as an addition to the annual/monthly subscription model. Era 2, SaaS 2.0: Era 3, SaaS 3.0:

Scale 183

Scale Finance Sales Hiring Scaling 183

SaaSOptics

AUGUST 11, 2022

Raise, Sell, Merge, or Scale? In this article, we’ll help you determine the next best step for your business and provide guidance on whether you should raise, sell, merge, or scale your SaaS. The acquirer gets an opportunity to grow market share without doing the heavy lifting of growing and scaling an existing business.

Scale 97

Scale Scaling Technical Review Venture Capital 97

SaaStr

AUGUST 24, 2022

Will this product scale? They must be communication and collaboration masters as they will be at the crossroads of product, leadership teams, and customers. Use your confidence in your product and your team to build the foundation for these relationships, then use these relationships to build even more credibility for your product.

Revenue 203

Revenue Software Review Leadership Branding 203

Chargebee

MARCH 6, 2024

Chargebee’s annual user conference, beelieve, buzzed with excitement as it brought together trailblazers and innovators from the subscription and revenue growth industry. Typeform’s big […]

Innovation 100

Innovation Leadership Subscription Payment Features 100

SaaStr

MARCH 5, 2022

Despite their founders’ ambition and good intentions, any innovative idea that results in millions of dollars in revenue and funding is bound to come with growing pains. Process is a friend, not a foe, in order to scale. With scale comes complexity, and complexity requires clarity. Know when to diversify leadership.

Startup 230

Startup Leadership Innovation Scaling 230