Neil Patel

DECEMBER 17, 2020

Leadership can leverage your BPM platform to track tons of useful data for measuring productivity, forecasting costs, and further refining processes. Other helpful features include: Reporting dashboards Native integration with Slack and GitHub API access Self-service portals and forms SLA and deadline tracking.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. And content design definitely spends time focusing on those words, on that service.

User Experience 209

User Experience Strategy Engineering Communication 209

SaaStock

FEBRUARY 14, 2019

Its focus is on businesses in Big Data, mobile, and SaaS. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. In 2016, André joined Superlógica Tecnologias, a management system designed to service small businesses with a recurring revenue model.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JANUARY 28, 2020

If you haven’t signed up on the mobile app or whatever, it’s cool. Our monthly self-service churn went from like 3% to like 9%, right? We’re seeing that the marketplace is becoming like more and more noisy, right? Please sign up. We were wrong. The SMBs during the recession churned at a massive rate, right?

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

MARCH 19, 2019

Ceci Stallsmith : After building if you have something where you’re going to publish an integration or something of that sort, there’s a marketplace for Stripe, same for Box, same for Slack, we have a directory of apps, so published in the directory is the next step. If they’re engaged, then they’re building.

Payments 120

Payments Scale Scaling Revenue 120

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. She understands customer service and puts customers first every single day. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. Then a mentor’s invitation from the other side of the world powerfully transforms everything as Joshua embarks on the journey of discovering leadership secrets of strategic selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! Parse was a mobile app platform that got acquired by Facebook. Self-service freemium to feed the funnel. So how can you leverage that product’s success to obtain the valuation and funding you need to scale? That’s how early I was. SaaS, right?

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

JULY 11, 2019

It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. Back in those days, I was really inspired by the eBay model of a marketplace where it was a bidding auction approach. We built a mobile product only.

Scale 117

Scale Marketplace as a Service Sales Recruiting Scaling 117

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. Ugh, services revenue.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

Andreessen Horowitz

APRIL 9, 2024

A great way to look at this is through the lens of buyer psychology and the way that products and services get procured in the modern market. People are not buying technology products and services in isolation anymore. But the wins that actually happen, they happen due to the work of sales leadership and sales people.

Scale 118

Scale Technical Review AI Sales Hiring 118

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Mimiran – More Leads and More Deals for SMB Services Business. ColdCRM - Find the email and the mobile phone of anyone. ZeroBounce - Award-Winning Email Validation Service. Cloudsponge - One integration. Zero hassle.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. We created a search engine able to run locally on a mobile device with limited hardware. Nicolas Dessaigne : Right.

Sales Hiring 239

Sales Hiring Sales Recruiting Scale Payment Methods 239

Chargify

AUGUST 17, 2017

Leadership should then make it clear to every department how each employee plays an important role in helping customers succeed with your product. The mobile leader? Sometimes, bringing in ‘new blood’ on the leadership team to provide a new outlook and ideas is the catalyst needed to reignite your growth. What are you?

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

ProfitWell

SEPTEMBER 25, 2019

Businesses charge a customer every month or year for use of a product or service. Markup is particularly used by mediators like ecommerce marketplaces — Amazon, for example. Licensing involves renting goods or services to other businesses. The seller retains full control of copyright on the product or service used by the buyer.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. But as we look at our market, it’s not all created equal. Jay Snyder: 100%.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

SaaStr

JULY 11, 2019

What we try to do is this integration between two or three companies to be so flawless that for the customer seems like it’s only one application, but you are taking advantage of the best E-mail service, the best chat service, the best voice service. Much like mobile took a while. There’s no time to wait.

Sales Hiring 262

Sales Hiring SMB Scale Cloud 262

SaaStr

JUNE 20, 2019

They were built in a period before internet, before e-commerce, before mobile and still in many cases debt infrastructure is being used for processing payments and it’s just not built for what it’s being used for. We had a marketplace payer solution. So we built lots of prototypes when we launched.

Payment Methods 137

Payment Methods Merchant Services Payments Payment Services 137

Sales Hacker

JANUARY 24, 2018

Headline: Demonstrate your thought leadership. For example, if I were doing this for my content marketing service, Grizzle , I would ask my clients questions like: What does your current PR system look like? Allen simply opened his mobile camera, click record and share insights. For professional services, there’s a sweet spot.

Sales Recruiting 84

Sales Recruiting Sales Underperforming Technical Team Social Media 84

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. Alex Konrad: We used Cameo for my 11 year old son’s birthday.

Venture Capital 219

Venture Capital Investment Travel Marketplace as a Service 219

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. And I think it’s especially true of SaaS companies, when you start to think about the fact that everything is a service. We didn’t ever have an on-prem solution.

Scale 173

Scale Scaling Sales Hiring Underperforming Technical Team 173