SaaStr

MAY 26, 2021

Everyone wants to be this, and thought leadership is part of the standard vernacular of PR firms and seasoned corporate marketers. And importantly, it’s not randomly pontificating on the Future of Mobile. And yet … done right, they are a critical part of your marketing and sales toolkit. Even on Day 1. But on Day 1?

Outsourcing Services 209

Outsourcing Services Scale Leadership Mobile 209

Intercom, Inc.

OCTOBER 22, 2020

Nate agrees, believing that a great customer experience requires taking a holistic, strategic approach that encompasses a wide range of factors – from strategy and leadership to the voice of the customer, experience engineering, and employee experience. Strategy and leadership. Voice of the customer. Experience engineering.

Leadership 218

Leadership AI Scaling Engineering 218

Intercom, Inc.

SEPTEMBER 3, 2020

I’m also part of the R&D leadership team, so a big focus for me is how we can improve our operations as an organization and how we continue to invest in the growth of engineers across the board. I work with designers and engineers on our mobile SDKs. Those bring Intercom’s features into our customers’ own mobile apps.

Mobile 212

Mobile Scale Underperforming Technical Team Engineering 212

IT World

JUNE 9, 2022

The four commitments have been categorized by Microsoft as: Empowering employee mobility. Consequently, the company will be removing non-compete clauses from US employee agreements and will not enforce existing clauses for workers outside of Microsoft’s senior leadership team. Fostering a safe space for concerns.

Leadership 51

Leadership Mobile Retention 51

Intercom, Inc.

DECEMBER 16, 2019

A survey from ITSMA and ABM Leadership Alliance found that 45% of marketers report seeing at least double the ROI compared to traditional marketing. Source: ITSMA and ABM Leadership Alliance ). A comic book that Gum Gum, an applied computer vision company, created for T-Mobile. Customer-centric approach to growing revenue.

Scale 189

Scale Marketing Business B2B 189

Intercom, Inc.

DECEMBER 31, 2019

Rise of mobile. Inspired by Andreessen’s maxim, in 2014 Benedict Evans coined the phrase “ Mobile is eating the world ,” which in retrospect feels like it downplayed just how much our daily lives have become consumed by our smartphones. Big tech takes over. .

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Intercom, Inc.

FEBRUARY 28, 2018

Previously Paul was the global head of brand design at Facebook, led product teams at Facebook, and worked in UX at Google, where he worked on Gmail, YouTube and mobile. His vision and passion have been the catalyst for much of what Intercom is today. Darragh also needs no introduction for most of you.

Scale 195

Scale Sales Hiring CTO Engineering 195

Sales Hacker

MARCH 1, 2024

This might look like: Community events Campaigns and activations Newsletters Podcasts Thought leadership and other blog content Establish your brand as a valuable, trusted resource that aligns with your product, and encourages your community to follow along by subscribing directly to your content channels.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

OnStartups

SEPTEMBER 22, 2022

Arjun and I have known each other for a long time, originally when he was a member of the HubSpot leadership team. But product form factors like a mobile app or website are far larger undertakings than people realize, even if you really try to minimize the feature set. Startups are hard. 90% fail, 10% within the first year itself.

Startup 113

Startup Compensation Leadership Product Marketing 113

ChurnZero

NOVEMBER 11, 2020

On the competitor side, by knowing that a competitor, and which competitor, is showing up in your renewal conversation, ChurnZero can set Calls to Action for a variety of people across the organization to mobilize, from Marketing to provide competitive content to leadership getting more engaged with the customer. .

Churn 85

Churn Machine Learning Artificial Intelligence Mobile 85

OPEXEngine

APRIL 28, 2020

In short order, the leadership team launched a business “war room” focused on addressing the needs of customers and employees, stress testing financial scenarios, and strengthening service and supply lines. Leaders redeploy existing program management and transformation resources to accelerate mobilization.

Airlines 59

Airlines Leadership Government Mobile 59

ChurnZero

DECEMBER 21, 2023

Then, think about leadership in general. I worked with one company that was a drag and drop mobile app configurator, and they serviced churches and tourism—so two widely different markets—but not everyone knew how to launch a mobile app, right?

Sales Recruiting 52

Sales Recruiting Scale Customer Success Sales 52

Neil Patel

JULY 31, 2021

Track Mobile Performance. As mobile use becomes the norm, you may want to see how well your website performs on mobile devices. These metrics can be found in the “Audience” section under “Mobile.” ” Here, you can see website metrics broken down by device categories.

Mobile 98

Mobile Metrics Social Media Sales Funnel 98

SaaStr

NOVEMBER 16, 2020

You said before, to me, it’s the believing in kind of participatory leadership over servant leadership. I don’t subscribe to the servant leadership model. Harry Stebbings: I think that participation and leadership is almost like a luxury of later stage companies. Andy MacMillan: Yeah. Let’s do it.

Scale 197

Scale Sales Hiring Leadership Technical Review 197

Buffer Resources

MARCH 21, 2024

Create an eye-catching carousel Carousels stand out brilliantly in crowded LinkedIn feeds, especially on mobile. Share thought leadership-style posts like repurposed blogs when professionals are proactively networking. Distill your post into key statistics, talking points, or visual assets shared horizontally.

Social Media 107

Social Media Engagement Branding Construction 107

Neil Patel

MARCH 12, 2021

The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. According to the Small Business Administration , your business plan should include: Executive summary: A brief outline of your company, what you will offer, and basic information about your leadership team, location, and plans for growth.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. leadership to uphold your customer-centric focus.

Scale 105

Scale AI Growth Hacking Innovation 105

The SaaS Garage

JUNE 17, 2020

Contentful’s strong growth is fueled by rapid adoption: 28% of the Fortune 500 and 2,200 paying customers worldwide use Contentful to manage and deliver content across websites, mobile apps, wearables and digital displays. In this new digital-first era, companies must deliver content across devices and around the world.

Scale 97

Scale Mobile Technology Branding 97

Buffer Resources

DECEMBER 14, 2023

Sharing thought leadership or how-to content Share your expertise and knowledge through carousels that provide valuable insights, tips, or advice. Optimize for mobile viewing : Since many LinkedIn users access the platform on their mobile devices, ensure your text is large enough to read and your visuals are clear on smaller screens.

Social Media 120

Social Media Payment Methods Payment Solutions AI Search 120

SaaStr

JANUARY 13, 2022

Mobile Solutions acquired by Brightfin. Greenhouse Software acquired by TPG. JAGGAER acquired by PwC France. Kenna Security acquired by Cisco. Kount acquired by Equifax. Lingotek acquired by Straker Translations. MindTouch acquired by NICE Systems. Mya Systems acquired by StepStone. Nuxeo acquired by Hyland Software.

Market Segmentation 259

Market Segmentation Mobile Technology Cloud 259

Sales Hacker

SEPTEMBER 21, 2021

Join us for an engaging conversation about language, sales, career success, and embracing cultural differences in leadership. With over 35 years of sales and leadership experience, she’s an accomplished linguist and knows a lot about how companies should expand regionally to maximize growth. Then mobile devices come along.

Artificial Intelligence 75

Artificial Intelligence Sales Hiring Technical Review B2C 75

Intercom, Inc.

MAY 25, 2021

Download your copy of the thought leadership paper now. Not only that, but three of those top five slots are messenger-based: in addition to dedicated messaging platforms (such as WhatsApp and SMS), mobile applications with messaging capabilities and web-based live chat come in third and fifth respectively. Now, it’s second.

Customer Support 260

Customer Support Scale Scaling Communication 260

Sales Hacker

FEBRUARY 12, 2021

Mobile app: Before choosing a CRM, check if their mobile app offers your team the necessary information when they’re on the go. Mobile-first design, including offline functionality. Plus Zoho CRM includes many high-end features such as predictive analytics, lead scoring, advanced reporting, mobile app and more.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

SaaStr

APRIL 1, 2023

Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. We’ve come a long way in a short amount of time. And then the iPhone changed everything. Suddenly, people had computers in their pockets all over the place.

Scale 200

Scale SMB Merchant Services Payment Methods 200

SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. When mobile came along, they just leapfrogged straight to mobile. We noticed that mobile penetration was starting to increase.

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

Neil Patel

JANUARY 11, 2021

There are three ways to go live: mobile, webcam, and encoder. Whether your audience is on mobile, desktop, or tablet, they can see you! Note to go live on mobile, you’ll need at least 100 subscribers — if you have less, then you’ll want to choose webcam. But how do you do that with Live Video?

Mobile 145

Mobile Sales Hiring Engagement Consulting 145

InsightOutData

JULY 16, 2021

Senior leadership may need to see the bigger picture, possibly ratios, and indexes, whereas functional managers may need to see more details. Design for mobile Many users will likely view your dashboard on a mobile device such as a smartphone or tablet. Don't expect your users to scroll a lot on a mobile device.

Management 52

Management Business Mobile Systems Review 52

SaaStr

APRIL 16, 2020

I was running corporate comms for Orange, the large French mobile operator. Mobile was really booming at that time. Other members of our executive leadership team do and they post that to the company. So when we have a miss as a business, we talk about it with our senior leadership team and we talk about the learnings.

Scale 177

Scale Underperforming Technical Team Leadership Branding 177

OpenView Labs

JULY 13, 2020

internationalization, mobile). Founders and startup leadership teams are scrappy, frugal and versatile. When you start a new role in a new organization, particularly in a leadership position, you have to earn respect. Related: The 4 Leadership Practices of Exceptional CEOs. More posts about leadership.

Leadership 52

Leadership Interviewing Education compliance 52

Sixteen Ventures

AUGUST 14, 2022

Mobilize Advocates. If you start falling into the trap of, “we’re only here to make customers happy” or just to “serve customers” or “CSMs shouldn’t be commercial,” you’ll end-up misaligned with your leadership. While customer advocacy doesn’t roll-up directly to NRR, the effects of it absolutely can and will. CSMs and NRR.

Customer Success 97

Customer Success Investment Sales Hiring Retention 97

Sales Hacker

AUGUST 9, 2022

Shaan Hathiramani : Our mission, as you mentioned, is to expand access to upward mobility, specifically through education on the job, focusing on sales and go-to-market professionals in particular.

VP of Engineering 79

VP of Engineering Sales Hiring Mobile Innovation 79

ChurnZero

JUNE 12, 2020

If you replied, “Customer Success Director or above,” you’re not prioritizing your team by spending valuable leadership time on administration when it should be used to build your team’s strategy and remove obstacles in their way. Again, if you replied, “Customer Success Director or above,” you’re not getting the most value from leadership.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Neil Patel

FEBRUARY 12, 2021

Brooke has 15 years’ leadership experience in marketing, including a number of years in paid media. As well as specializing in paid social and mobile advertising, she has helped both B2B and B2C companies with content strategy and SEO, and integrated marketing solutions. Brooke Weller. VP of Paid Media at NPAccel.

Marketing 122

Marketing Business Sales Consulting 122

Valuize Consulting

AUGUST 24, 2021

Mobilize Your Team Around Your Most Pressing Value Metric. While your Senior Leadership recognizes the importance of Net Dollar Retention, it’s much harder to communicate its criticality to your entire organization. This is also why senior executives and board members are raising the alarm to rally their organization around NDR.

Retention 52

Retention Metrics Compensation Innovation 52

Valuize Consulting

AUGUST 24, 2021

Mobilize Your Team Around Your Most Pressing Value Metric. While your Senior Leadership recognizes the importance of Net Dollar Retention, it’s much harder to communicate its criticality to your entire organization. This is also why senior executives and board members are raising the alarm to rally their organization around NDR.

Retention 52

Retention Metrics Compensation Innovation 52

SaaStr

DECEMBER 6, 2021

Word of mouth has always been good for us, so we see employee mobility as a potential tailwind as well. Don’t forget other, less obvious tailwinds as well, like brand sentiment, word-of-mouth, and employee attrition. When a PagerDuty employee leaves one company and goes to another, they take PagerDuty with them. Key takeaways.

DevOps as a Service 233

DevOps as a Service Scale Interviewing Cloud 233

OPEXEngine

JULY 28, 2020

They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. When Google launched the Android mobile operating system in 2008, for instance, it was a tiny speck in a mobile universe dominated by Symbian OS and Apple’s iOS.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52