SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. ” — Ankit Sindhi, Founder, Spurt.

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CTO Hire Sales Hiring New CTO CTO 276

OpenView Labs

FEBRUARY 13, 2018

OpenView is thrilled to announce our recent $9M Series A investment in Loopio , a software platform that helps sales teams respond to RFPs, RFIs, and security questionnaires seamlessly with up-to-date, accurate, and approved content. Loopio co-founders from left to right: Matt York, CTO; Jafar Owainati, COO; Zakir Hemraj, CEO.

Investment 40

Investment CTO Hire New CTO Sales Hiring 40

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . R&D Spend as a % of Revenue Benchmarks.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

SaaStock

MARCH 8, 2019

Before getting into the investment world, she started and sold two successful companies in edutainment, and made a prominent name in the tech field around the world. After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Jessie Lam. Diane Mensah. Kathleen Ting. Hande Cilingir.

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VP of Engineering CTO Coach Venture Capital SaaS 264

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Average salary: $95,566/yr. Average salary: $46,035/yr.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Baremetrics

DECEMBER 7, 2023

Part 2: How to Automate your SaaS Expenses – Payroll with Gusto and QuickBooks Part 3: How to Automate your SaaS Expenses – QuickBooks Bank Rules Part 4: How to Choose SaaS Billing Software This post – Part 1 – focuses on how to categorize your SaaS expenses properly by using QuickBooks or Xero, and what are the benefits of doing so.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

SaaStr

SEPTEMBER 15, 2020

Our first introduction to sales tax was dealing with it as a liability,” CTO and Co-founder David Heinemeier Hansson says. “We As a SaaS company, you can meet the economic nexus threshold by selling a certain number of software subscriptions in a state to only a handful of customers.

Payment Services 262

Payment Services compliance SaaS Payments Scale 262

FastSpring

DECEMBER 22, 2020

Many of their software solutions sold by our customers facilitate remote work environments, and most customers have expanded their customer bases meaningfully during the pandemic. We dramatically increased our investment in product development. We added three new executives to our team.

Payment Methods 101

Payment Methods Payment Services Payment Solutions Payments 101

SaaStr

JANUARY 4, 2022

Braze was early to taking a next-generation approach to marketing automation software, focused on being mobile and messaging first. Dramatically accelerating its new customer count at scale. But the past several quarters Braze has doubled its new customer growth, from 22%-29% to 48% today. Invest in customers for life.

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New CTO CTO Software Review B2B 61

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Loyalty Prime Raises $5.5

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

SaaSHolic

MAY 5, 2023

The speakers believe that the next 10 years will be better for the region, with opportunities for investment in various industries using technology to solve problems. Latin America has interesting characteristics that make it a viable place for investment, including a high level of internet penetration and social engagement.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Outseta

MARCH 21, 2018

Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). is a New Jersey based online property management platform built for both landlords and tenants. Team: Co-founders Joe DiNardi-Mack (CEO), Joseph Haddad (CTO), & Chris Finn (COO). Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co Team: Founder Tyler Cubell.

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Outsourcing Services New CTO Outsourced Development CTO 75

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. The company is set out to accelerate innovation in the global SaaS market, projected to reach over $116 billion in 2020 ¹, with over 80 percent of companies planning to offer SaaS by 2022 ².

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Loyalty Prime Raises $5.5

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

BetterCloud

AUGUST 6, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. I just knew there was always going to be something new to learn and I wasn’t going to get stagnant in it. ” At that time, I said, “You know what, I think I really want to become a CIO or CTO.”

Technology 98

Technology CTO Coach CTO Hire New CTO 98

Natalia Luneva

APRIL 30, 2021

SaaS Community Marketing: 11 stories from software companies. Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. We have received over 2.6k

Marketing 98

Marketing Social Media SaaS New CTO 98

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. The Solution: Invest in a revamped data infrastructure. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. What is Buffer. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

APRIL 4, 2019

Join us for a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations, as we discuss the most common and emerging challenges facing SaaS companies today for both technical and non-technical backgrounds. Traditionally we’ve been around since 2005 and traditionally have been a software on-prem business.

Cloud 171

Cloud Scale Trends Machine Learning 171

Point Nine Land

SEPTEMBER 7, 2021

It’s not entirely clear to what extent this impressive result is based on an extraordinary ability to pick future winners, help make winners, or invest in companies that are already very successful when Tiger invests in them. Here are a few learnings (and some fun anecdotes) from Factorial’s journey. How times have changed!

Venture Capital 52

Venture Capital New CTO Scale CTO 52

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. They often superimpose it on the new company they’ve joined.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. Fail often, fail fast. Get Cyber Chief Free Trial Idea 5.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Audacix

MAY 23, 2018

Below are the top four key quality assurance areas that every CIO & CTO (and equivalents) are concentrating on over the short to medium term: 1. Invest in risk-based software testing Why spend millions of dollars doing the very things that have achieved sub-optimal results time after time? Most, except one.

New CTO 40

New CTO CTO Software Investment 40

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. You can use them the next time you need to convince your manager brand investment makes sense.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. What’s your most recent disclosed investment? What’s your most recent disclosed investment? What’s your sweet spot for investing — check size, stage, type of deal?

Management 220

Management CTO Hire New CTO AI 220

Crafty CTO

MARCH 17, 2023

But nearly every day, there’s been something new that’s at least important and sometimes game-changing. Order of magnitude cheaper OpenAI kicked things off on March 1st, when they announced new ChatGPT and Whisper APIs , along with tenfold less expensive pricing. HOLD MY BEER!”

Artificial Intelligence 98

Artificial Intelligence AI Search AI ChatGPT 98

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. It can be hard to convince PE firms to invest in the customer. How did you get your PE colleagues to invest in the customer experience? They give us NPS goals.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Outseta

APRIL 11, 2019

Think of the best CTO-level software developers that you know—do you think your product would progress faster if they were building it 2-3 days per week, or if you hired an average developer in a full-time capacity? Consider the alternative of hiring a Junior Software Developer at a salary of $80,000 per year.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

Kellblog

JANUARY 29, 2020

Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough. Why are you and your team the best people to invest in? Be realistic about this.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. The Solution: Invest in a revamped data infrastructure. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. What is Buffer. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Where do founders make mistakes in negotiation?

CTO Hire 133

CTO Hire compliance Scale Startup 133

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

JANUARY 10, 2020

With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. We need to hire this new head of sales, who’s going to come in and change the way that we’re going to market. Yep, we did that.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

ProfitWell

JANUARY 24, 2020

Wistia , the video software platform we know and love, reminds us that businesses have focused so much on making people aware that they exist, they’ve lost sight of what matters most?: is a much worthier investment for your 2020. But since marketers today have nearly all the same tools at their disposal, there’s an issue here.

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Sales Recruiting CTO Hire New CTO Sales Hiring 40

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. He did it, and anyone can do it if they’re a product-focused founder who uses software. When Lemkin started investing ten years ago, his first five early-stage investments were wildly successful. Product marketing is neither marketing nor product. It’s up to you.

Scale 240

Scale Sales Hiring AI Sales Recruiting 240

SaaStr

JANUARY 17, 2024

In this session, we brought together: Douwe Kiela, CEO of ContextualAI Benjamin Mann, co-founder of Anthropic Arvind Jain, CEO of Glean and Sandhya Hedge, General Partner at Unusual VC, To help us figure out how to sell GenAI software to some of the biggest organizations in the world. But actually, it turns out its still software.

AI 236

AI Enterprise Artificial Intelligence compliance 236

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 151