SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! I’m talking about product-led growth as an investment strategy, but really my background is 10 years of operating experience in the product-led growth world. Now I’m investing in that. So, OpenView worked out for me. It is incredible.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

OpenView Labs

APRIL 13, 2020

Pricing tiers, enterprise-level inquiries, feature gating. How much money they make per user is entirely dependent on the pricing model and how users are onboarded and retained. The pricing model is dependent on how users find value in the product—does it have quick time-to-value or do users need help getting started?

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. Then we went on to build another company called SteelBrick, another SaaS configure price quoting solution. com, where we’re building, deleting software marketplace, we’re also seeing software booming.

Software Review 193

Software Review Scale Technical Review SaaS 193

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

SEPTEMBER 3, 2019

Before that, I was at a company called Grasswire, and in both of those companies we had to acquire customers for about 1/10th the price of our competitors. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. And interestingly, nothing really on Uber is new.

Acquisition 148

Acquisition Software Review Payment Methods Marketplace as a Service 148

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. Because I think everyone talks about platforms but to actually do it properly – and it sounds like you guys are really invested in it – it is a big investment. So what was the spur for you to make that move? Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Point Nine Land

JANUARY 17, 2019

Hi there, we’re Point Nine Capital a VC firm focused on SaaS and marketplaces. After several years of price inflation in most assets, many investors are expecting a recession in the near term. Almost every step requires paperwork and postal service, many entail physical presence. but it’s a tradition now).

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

SaaStr

JANUARY 28, 2020

Maria : Yeah, I think, coming from a marketing side and thinking about that as a marketer, marketing is all about investments. There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. Aaron : And they just have to do it.

Sales Hiring 214

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 214

SaaStr

AUGUST 16, 2019

And I think that’s the opposite of what some people think of when they think of sales or sales leadership. There was the product and the service, which I just completely believed in. What VC wants to truly invest in a founder who is quote unquote, hustling 24/7. I was really happy to get that from him.

Scale 149

Scale Underperforming Technical Team Sales Hiring Interviewing 149

SaaStock

FEBRUARY 14, 2019

Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MARCH 19, 2019

Then also went into venture capital where I invested in API first products. I mean that’s a … If we want to go deeper in this we can, but we actually look at things like the relative, the average seat price net of margin for a channel partner versus direct. Niall Wall: I have a question on that one for both of you.

Payments 129

Payments Scale Scaling Revenue 129

BetterCloud

MAY 25, 2023

The rapid growth of SaaS adoption, expansion of the SaaS marketplace, need for cost optimization and efficiency, lack of visibility and governance, security and compliance concerns, and an increasing business focus on ROI and value optimization are all driving the increased importance of managing SaaS expenditure.

Outsourcing Services 52

Outsourcing Services Marketplace as a Service Management SaaS 52

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. ” When we break the Laws, we pay the price. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts. Steal Like an Artist. ” ?

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Whether purposefully or by accident, sales reps often deviate from pricing and discounting guidelines. CPQ stands for Configure Price Quote. What is CPQ?

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. We would generate 10x what we invested into that based on those people. How does Ryan think about the relationship between the two?

Sales Hiring 141

Sales Hiring Sales Recruiting Scale Software Review 141

SmartKarrot

MAY 15, 2020

All services and products in the market have a certain lifecycle. Only those products that survive the test market are then introduced to the customer base in a marketplace – thus starts the introduction phase. Though, a large amount of return of investment (ROI) should not be expected, at such an early phase.

Strategy 10

Strategy Marketplace as a Service SaaS Scale 10

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. Nicolas : Really, one step at a time, so we knew the first pricing was just testing the market, and we iterated a lot on it.

Sales Hiring 244

Sales Hiring Sales Recruiting Scale Payment Methods 244

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis. Partners need to trust that you have a stable and reliable product if they’re going to invest in you. Reseller Programs.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. Invest in the people you keep. “So You’ve got to make sure you’re invested in the folks you have.”. Adjust your pitch to meet the tone of the marketplace. Invest in your talent. Avoid price cuts.

Sales Hiring 80

Sales Hiring Marketplace as a Service Payment Services Banking 80

SaaStr

NOVEMBER 21, 2020

How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? You look at the forward-looking ARR multiples on the stock price, and they were a lot lower back then.

SaaS Payments 269

SaaS Payments Scale Payment Services Payment Solutions 269

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 126

Payments Merchant Services Payment Solutions Payment Services 126

SaaStr

FEBRUARY 18, 2020

They’re investing in growth. So I think that’s contributing to this importance of kind of investing in marketing and sales. And our job is to basically find a way to bring that to life, be ambassadors of the brand and bring it out to the marketplace. So how do you put a price on that? Maria : Agreed.

Scale 223

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 223

ChurnZero

JUNE 22, 2021

Their mission is to improve lives through learning and it’s the largest online destination that help students and businesses gain skills from expert instructors teaching over 155,00 online courses on topics from programming to leadership to Customer Success. Chances are that the answer is, YES, IT IS WORTH IT!

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. Invest in your development internally and externally. Anita Nielsen. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JULY 11, 2019

I invest across consumer, B2B SaaS companies, and then also dev tools and infrastructure companies as well. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. It’s been really fun to be on the investor side.

Scale 123

Scale Marketplace as a Service Sales Recruiting Scaling 123

SaaStr

JULY 11, 2019

Also, don’t miss out on discounted prices for SaaStr Annual 2020 tickets. What we try to do is this integration between two or three companies to be so flawless that for the customer seems like it’s only one application, but you are taking advantage of the best E-mail service, the best chat service, the best voice service.

Sales Hiring 262

Sales Hiring SMB Scale Cloud 262

Sales Hacker

AUGUST 18, 2020

But ultimately, who we are today and who we have been over the last several years is really a company that’s been able to aggregate unique data sets across the travel industry, and now we’re moving into adjacent marketplaces as well. Sam Jacobs: Is it a subscription service? So what do we do, right?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Chargify

AUGUST 17, 2017

You could pay a fair price. Sorry, we’re not trying to bring up that you missed investing in Amazon when it went public. Did you change the price of your SaaS? Leadership should then make it clear to every department how each employee plays an important role in helping customers succeed with your product.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

SaaStr

FEBRUARY 7, 2020

In Today’s Episode We Discuss: * How Karen made her way into the world of SaaS as one of the first employees at Box and then how that led to her transition to the world of investing with B Capital. How does Karen think her mindset will shift when making the move from angel to now institutionally investing with B Capital?

Scale 186

Scale Underperforming Technical Team Investment Sales Hiring 186

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 156

Payment Solutions Payments Outsourcing Services SaaS Payments 156

ProfitWell

SEPTEMBER 25, 2019

Your choice will help determine your sales strategy , and from there the growth rates, the amount of money you’ll need to invest initially, and the kind of relationship you’re likely to build with your customers. It is vital for mapping out values: what value to offer in the market, how it’s priced, and how it’s paid for by your customers.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Chase Merchant Services that we’re now a part of processes $1.2 We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

Sales Hacker

FEBRUARY 7, 2018

To keep growing at the same growth rate requires a significant investment in the acquisition efforts as depicted in figure 2. Previously they may have only spent $1,000 when buying a SaaS service online. Now the services have matured where buyers are spending 20x in online services is relatively comfortable.

Scale 87

Scale Growth Hacking Scaling Sales Hiring 87

SaaStr

JUNE 16, 2020

Matt Garratt: So for those that aren’t familiar with Salesforce Ventures, we are the strategic investment arm for Salesforce. I was an account executive covering financial services vertical and covering in New York. One is investing in your team, calibrating your operations and then re-qualifying your customers.

Sales Hiring 171

Sales Hiring Scale SaaS Payments Payment Services 171

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007. It came from a web.de

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SaaStr

JULY 26, 2019

She likes to invest across consumer, B2B saas, and technology infrastructure companies at the earliest stages. In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. In the early days, you obviously have less leverage and brand to price strongly. I do want to ask another bit.

Sales Hiring 151

Sales Hiring Scale SaaS Payments Payment Services 151