OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Sales requires a mix of left- and right-brained qualities, and accurately evaluating a candidate’s skills is a challenge for hiring managers. Why is effective interviewing so important? How not to interview for sales.

Interviewing 73

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

Sales Hacker

MAY 6, 2021

What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)? The VP of Sales. Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. Singular focus on sales. As the title would hint at, the VP of Sales should focus on sales.

VP of Engineering 93

VP of Engineering Sales Hiring Sales Recruiting Sales 93

OpenView Labs

MARCH 8, 2021

B2B sales involves one business selling its product to another business. Those with experience in both B2B and B2C sales know that B2B is a lot tougher—the deals are bigger, there’s often more than one decision-maker, and the competition is intense. For all those reasons, hiring and management must be on point.

Sales Hiring 80

Sales Hiring Scale Sales Recruiting B2B 80

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. You’ll be able to download the interview scorecard template that I use with my clients. Can you ever be sure you’re hiring the right salesperson? Man oh man, how the world has changed so quickly!

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

Baremetrics

NOVEMBER 25, 2021

Your marketing and sales budgets, and the personnel assigned to those teams, will also rise. A sound hiring plan allocates these expenses in advance so that your team knows when they need to attract new talent, as well as their budget for onboarding them. Interview stakeholders 2. Table of Contents. What is a hiring plan?

Sales Hiring 97

Sales Hiring Sales Recruiting Finance Forecasting 97

The Angel VC

APRIL 1, 2017

At the excellent SaaStr Annual 2016 conference about a year ago, a very experienced SaaS CEO said on stage that an internal recruiter can be a startup CEO’s secret superpower. Being willing to invest in an internal recruiter or talent manager (or more broadly, an HR person) early on requires pretty big balls a lot of confidence.

Sales Hiring 168

Sales Hiring Sales Recruiting Startup Software Review 168

Totango

MARCH 15, 2022

When recruiting, start by reviewing your existing staff to see if you already have the talent you need. If you find you need to turn to external recruiting, optimize the efficiency of your talent search by making the most of resources such as staffing agencies and digital recruitment platforms.

Sales Recruiting 95

Sales Recruiting Customer Success Sales Hiring Scaling 95

Sales Hacker

JANUARY 30, 2023

The first goal of sales at a startup isn’t to bring in revenue — it’s to get customer feedback. I’ve used our sales process to iterate our way to product market-fit and wanted to share what I’ve learned along the way. Use sales conversations as a tool to get product feedback. So how do you get there?

Sales Recruiting 88

Sales Recruiting Product Marketing Scale Sales Hiring 88

User Pilot

NOVEMBER 5, 2023

Overall, customer value management can make your product more competitive. Sales reps can use the knowledge to shift sales negotiations from price to value. Its aim is to diagnose customer pain points and needs via market and customer research techniques like surveys or interviews. How do you recruit your interviewees?

Management 105

Management Scale Customer Lifetime Value SaaS 105

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. What are your strategies for recruiting and retaining talent within your respective organizations?

Payments 108

Payments Forecasting Payment Services Payment Solutions 108

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

Totango

OCTOBER 20, 2022

In some companies, customer success managers may play an active role in the sales process, helping sales representatives elicit customer goals and persuade buyers of product benefits. At other companies, CS managers may be assigned to follow up on sales during the customer onboarding phase.

Sales Hiring 90

Sales Hiring Customer Success Sales Recruiting Technical Review 90

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. They also manage finances and supervise one or more engineering teams.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Sales organizations experienced 58% higher voluntary turnover in 2021 than in 2020.

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Not just for candidates, but also for hiring managers. You may have to pass on hundreds of excellent sales hires—it’s definitely frustrating. Prepare For Your Next Sales Interview with These 5 Pro Tips. Be an active participant in the interview process.

Sales Hiring 68

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 68

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. I just don’t think sales have anything to do with product-market fit. A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

OpenView Labs

JANUARY 25, 2022

Here are the top seven onboarding mistakes you could be making. Read on to learn how to improve and get inspired by some of the best SaaS onboarding experiences. The top 7 self-serve onboarding mistakes. 1 – Your product is too confusing without sales or success helping out. The same mistakes come up time and again.

Onboarding 76

Onboarding Sales Recruiting Software Interviewing 76

OpenView Labs

AUGUST 19, 2021

Sales recruiting is broken. The sad truth is that VP of Sales are turning over within 19 months —and that timeline is shrinking. . Not only that, the market has heated way back up and the VP of Sales is one of the most sought after roles. This isn’t linear and there are many shades of grey when it comes to sales. .

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. But no sales team can afford to grow without intention. While building a sales team, we’ve focused a lot on our sales culture. Here’s how we went about growing a sales team that is both world class and culture-additive.

Scale 160

Scale Sales Hiring Sales Recruiting Sales 160

User Pilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. They could also result from inadequate user onboarding leading to low feature discovery and adoption, ineffective marketing strategy , and poor user experience. Don’t stop there!

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

User Pilot

SEPTEMBER 14, 2023

Segmentation can help you launch personalized onboarding experiences. Segmenting customers can help your organization better tailor its products and run effective in-app onboarding to meet the needs of each group. Segmentation has been proven to improve a vast range of product success metrics (not just sales efforts).

Strategy 105

Strategy Sales Recruiting Onboarding Churn 105

Sales Hacker

FEBRUARY 11, 2019

Here’s a quick reality check: the competition to hire women in sales is stiff and becoming stiffer. Even more sobering: the global recruitment agency, Norman Broadbent, found that it often takes at least eight phone calls before women can be persuaded to even apply for a position. Your Interview Panels Lack Diversity.

Sales Hiring 54

Sales Hiring Sales Recruiting Social Media Sales 54

Buffer Resources

JANUARY 18, 2024

I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  The more expensive plans are targeted at salespeople and recruiters.    How to sign up for LinkedIn Premium I was really impressed by LinkedIn Premium’s onboarding process.

Technical Review 102

Technical Review Systems Review Sales Recruiting AI Search 102

User Pilot

JANUARY 26, 2023

How to recruit beta testers in-app. Usability testing interviews Once you launch your product , user interviews can help you test product usability to further refine its inclusive design. Just like with beta testing, you need to include diverse users in your interviews. Sign-up process, onboarding steps.

Sales Recruiting 98

Sales Recruiting Interviewing Development Social Media 98

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Not just for candidates, but also for hiring managers. You may have to pass on hundreds of excellent sales hires—it’s definitely frustrating. Prepare For Your Next Sales Interview with These 5 Pro Tips. Be an active participant in the interview process.

Sales Hiring 41

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 41

User Pilot

SEPTEMBER 29, 2023

You need a range of disciplines working together in a cross-functional team to make sure various product development processes go to plan, including product managers , developers, marketers , sales, designers , senior leaders , and more. Senior management. The final step is to launch your product. What is product development?

Development 105

Development Software Review Sales Recruiting Technical Review 105

Sales Hacker

JANUARY 8, 2021

Elements of Successful Global Sales Expansion. “Be So, let’s look at four keys to a successful global sales expansion. The hard questions: No plan is without its faults, and no sales expansion is without its fair share of roadblocks. It takes a particular type of sales leader to be the first in a new country or region.

Sales Hiring 82

Sales Hiring Sales Recruiting Sales Technical Review 82

Sales Hacker

JUNE 7, 2021

Sales customer insights. This is important for anyone who prospects or handles inbound calls – could be both inside sales and field sales. Persona and market insights come in here – even though we’re at an early point in the sales process. But what are these insights that will transform the conversations salespeople have?

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

Buffer Resources

JANUARY 18, 2024

I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  The more expensive plans are targeted at salespeople and recruiters.    How to sign up for LinkedIn Premium I was really impressed by LinkedIn Premium’s onboarding process.

Technical Review 61

Technical Review Systems Review Sales Recruiting AI Search 61

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. How you can tailor onboarding to customers. Below, we’ve shared the full transcript of Harry’s interview with Ryan Bonnici.

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

User Pilot

JULY 9, 2023

This may translate into increased sales and greater customer loyalty. As they do it, you watch them interact with the product and follow up with a quick interview once they’re done. Modal recruiting test participants. After that, you interview them with pre-prepared questions to solicit the insights you’re after.

User Experience 98

User Experience Sales Recruiting Scale Interviewing 98

SaaStr

MAY 8, 2020

Where does Jessica find managers and founders do pipe reviews wrong? What does Jessica believe is the right way for sales reps to engage with new customers during this time? How should sales teams and CS respond to requests for discounts? Below, we’ve shared the transcript of Harry’s interview with Jessica. Jessica Lin.

Sales Recruiting 175

Sales Recruiting Technical Review Sales Hiring Outsourced Development 175

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. When making a sales hire, Max pays attention to the way candidates approach getting the job.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

OpenView Labs

NOVEMBER 30, 2021

That should include getting aligned on the role and its responsibilities, writing your job description, deciding who will be on your interview panel and the order of interviews, prepping each interviewer for what they’re looking for, and making sure everyone’s on the same page. The game has changed when it comes to recruiting.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

User Pilot

NOVEMBER 21, 2023

Its main goal is to help you plan the efforts of the product, marketing, and sales team to maximize the impact of the launch. Assists in managing the launch timelines. Ensures that your sales and marketing efforts are aligned with the product’s features and benefits. Customer interview template.

Underperforming Technical Team 103

Underperforming Technical Team Sales Recruiting Social Media Market Research 103