GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

CustomerSuccessBox

JULY 11, 2022

Exit Interview or phone call: Calling clients could add a more personal touch. This might help: Guide for implementing a proper exit interview. Change of Point of Contact or Leadership : Churn frequently occurs when the customer company’s leadership changes. Step 2: Learn from the Churn.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes. Corporations have a huge responsibility in providing workforce development opportunities for their employees.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 121

Scale Payment Services Payment Methods Sales Hiring 121

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that?

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 168

Scale Sales Recruiting Scaling SaaS Payments 168

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? Does it have to be in person? What is the process to do it efficiently? Harry Stebbings.

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

Sales Hacker

MARCH 30, 2021

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. Now, without further ado, let’s listen to this interview with Neil Ringers. Neil Ringers: Interviewing people over Zoom is different than interviewing people face-to-face.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

OPEXEngine

MAY 4, 2021

” Many leadership paths. He started out in the late 1980s researching technology companies for Donaldson, Lufkin & Jenrette, then for Morgan Stanley, and then for Salomon Brothers before jumping to the corporate side as finance head for the online job-search site Monster. “Monthly payments had to be coordinated.

Payment Services 52

Payment Services Finance Communication Strategy 52

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. We put it online, $10,000, and we started talking to our customers. We taught a free class, got 7,000 people in the free class, and I started emailing everybody in that class individually, personalized emails, one by one, a thousand a day. We can quit our jobs.

Acquisition 145

Acquisition Software Review Payment Methods Marketplace as a Service 145

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 203

Payment Methods Merchant Services Scale Payments 203

GetUplift

DECEMBER 12, 2021

This complete guide will give you the step-by-step process for growing your conversions and creating landing pages, funnels, websites and emails that make prospects choose you over your competitors. The article was only written to drive website traffic. Here’s how emotional marketing impacts different types of websites. .

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

ProfitWell

MAY 8, 2020

When revenue is tied directly to recurring monthly payments, any negative experiences that lead to churn have a direct impact on your bottom line. We know right now, amid a crisis, leadership takes on a whole new meaning. GIVEAWAY ALERT: In case you missed it, we launched season two of our interview-series Protect the Hustle this week.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

Sales Hacker

MARCH 2, 2020

Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Here, Brian walks through strategies and methods for moving deals through the pipeline and adding more “Closed Won” deals to the board. Steal Like an Artist.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

AUGUST 9, 2019

Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. I do want to break the interview today up into a couple of different parts really. I know there’s everything written about how 57% or 68% of the buyer journey is done before they engage a salesperson because so many people are researching online.

SaaS Payments 139

SaaS Payments Cloud Technical Review Scale 139

User Pilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Personalize experiences for different customer segments. Cultivate a customer-centric culture from leadership down. Audience settings in Userpilot (for personalization).

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. Today, we have displayed the enterprise prices on the website today, very transparent. And you said you kept the pricing on the website? What’s the person you would’ve hired sooner? Nick : Pretty good?

Sales Hiring 241

Sales Hiring Sales Recruiting Scale Payment Methods 241

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Erika is a person who heavily uses and encourages the use of processes and systems.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

MAY 9, 2019

If your payment system works, you’re not going to rip it out. Twitch started as an online reality TV show, and if you look at the story, it started in 2006, and by 2012 it was worth $24. Also, when you sell to start-ups, you’re often pitching a founder. If you take the case of Justin.tv By 2014 it was worth a billion.

Sales Hiring 171

Sales Hiring Scale Payment Solutions Banking 171

SmartKarrot

MAY 29, 2020

Suppose you went for an account manager interview in the SaaS Company and the interviewer asks you about your salary expectations. This way, you will let the interviewer know that you are a skillful individual and respect yourself. Usually, some interviewers press further and talk about a specific number.

Management 10

Management Healthcare SaaS Payments Technical Review 10

Tom Tunguz

OCTOBER 24, 2021

Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire. Who is this person? And I just mentioned the Working With Guide in my chapter, in my interview, and Elad was like, “Claire, let’s just publish it.” ” Right?

CTO Coach 127

CTO Coach Sales Hiring Sales Recruiting CTO Hire 127

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website. Harry Stebbings. Rob Gonzalez. Harry Stebbings: We are back.

SaaS Payments 266

SaaS Payments Scale Payment Services Payment Solutions 266

SaaStr

OCTOBER 21, 2019

As for Robert, prior to MessageBird, he was co-founder and CEO of Zaypay.com which focused on driving mobile payments into 50+ countries, enabling 1.5bln users to pay for virtual goods through their phones (sold to Mobile Interactive Group (MIG). Below, we’ve shared the full transcript of Harry’s interview with Robert Vis.

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. They don’t have an agenda. You take as long as you need.

Sales Hiring 158

Sales Hiring Sales Recruiting Scale CTO Hire 158

Intercom, Inc.

AUGUST 29, 2019

I worked with Jack Welch of GE for a couple of months to get his online MBA program off the ground, and when I started my first company way back in the day, Jack came to Boston to do one of his conferences. Now at around the 51st person that we’re bringing in, it just doesn’t seem that they have the same passion that we do for the business.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. Are you more excited about eCommerce? So, I’m just trying to learn.

Investment 168

Investment Technical Review Part-Time VPE Development Team Review 168

SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. And what that has resulted in is that you have CIOs and their leadership teams are basically involved in architecting systems across the company and what those basically mean. Harry Stebbings. Yousuf Khan. Harry Stebbings: Totally.

Technical Advisors 157

Technical Advisors Scale Technical Review Payment Solutions 157

SaaStr

DECEMBER 17, 2019

Happy post lunch interview. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. ” Or “How do I process an ACH payment?” Ari : You have a preference? Zach : Go for it.

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

Mucker Capital

OCTOBER 22, 2018

We spoke with Kim and Lee to learn more about their careers, how they built AuditBoard into the company it is today, and their leadership styles. Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA. First off, could you explain in simple terms what an auditor does?

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

OpenView Labs

JUNE 16, 2020

Adjust your pricing model to accept deferred payments for highly-impacted industries. A “film review” consists of one person who conducts a call, a second who reports on positive feedback and a third who tracks what needs improvement. It certainly shouldn’t be at the expense of a person’s interview experience with you.

Sales Hiring 54

Sales Hiring Sales Recruiting SaaS Payments Underperforming Technical Team 54

SaaStr

AUGUST 27, 2019

As each of you have likely personally experienced, whether you’re a founder on sales, with each compensation lever you pull, there are inevitably behaviors on the sales team that get pushed. And so that required leadership coming in and saying, “What exactly am I looking to incentivize here?”

Sales Recruiting 139

Sales Recruiting Sales Hiring Scale Sales 139

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. Tell me, explain how you think about testing this in an interview. At a bare minimum, get your managers together regularly to encourage important leadership discussions such as: What's working in teams.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

JULY 26, 2019

Below, we’ve shared the full transcript of Harry’s interview with Eric Christopher. I do want to break the interview up into a couple of different parts that I think we’re both pretty passionate about. It’s not about the convincing sales rep or the old school view of a sales person anymore. Eric Christopher.

Sales Hiring 149

Sales Hiring Scale SaaS Payments Payment Services 149

SaaStr

JANUARY 14, 2020

My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book.

B2B 133

B2B B2C Scale New CTO 133

Intercom, Inc.

MARCH 22, 2018

This is part of an ongoing series of interviews about unlocking the potential of growth. Upon joining that team, I led online marketing and user acquisition growth for about a year. There are trade-offs between the two, and clearly their method won out. I was able to actually spot that during my interview process.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

OCTOBER 4, 2019

How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Below, we’ve shared the full transcript of Harry’s interview with Jeppe Rindom. Where are the challenges? What must one always do? * What are the challenges?

Scale 127

Scale SaaS Payments SMB Sales Hiring 127

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Key lessons learned in 10 years of top leadership [12:23]. Sam Jacobs: Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend.

Leadership 63

Leadership Payments Scale Payment Methods 63