Upscope

MAY 24, 2019

There are many articles on developing a customer experience (CX) strategy so seeing a range of practical examples will help put them into perspective. Easy-to-do innovations. Hard innovations such as personalisation. They don't really believe in NPS and they're willing to be bad for some customers. The weird thing?

Strategy 99

Strategy Sales Hiring Airlines Underperforming Technical Team 99

Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? That episode was with me and Mark interviewing Annie, and was titled “Innovating in Bets” — as is perhaps also one of the signature themes of this podcast. And we also aren’t time travelers.

Underperforming Technical Team 82

Underperforming Technical Team Investment Scale Sales Hiring 82

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. We can see how many appointments that my team has had, how many emails they’ve sent out. We’re on iTunes.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. We wanted partners that were on the cutting edge of innovation,” Justin explained. “If

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

OpenView Labs

JULY 8, 2019

It’s also a good idea to learn what you can from others who have already traveled the road you’re on. The situation was this: our engineering team was constantly innovating and adding new functionality. If your pace of innovation is high, you’re likely making some kind of pricing/packaging decision every six to twelve months.

Pricing 61

Pricing Sales Hiring Underperforming Technical Team SaaS 61

Sales Hacker

NOVEMBER 17, 2020

I struggled with being able to align our sales and marketing teams across New York, LA, London, Delhi all of these different places. And at the end of the day, Vertify is a revenue operations intelligence platform that turns disparate data into intelligent answers for revenue teams specifically. My team is suffering from this problem.

Scale 102

Scale Sales Hiring Underperforming Technical Team Travel 102

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 260

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 260

SaaStr

JUNE 29, 2021

Announcer: Up today, the secrets of market timing, how to develop the right idea at the right time with Allen Gannett, author of The Creative Curve. Those are bad answers, and while you do that, I’m going to have a sip of water. These are bad ideas. This is where the cloud meets. Allen Gannett: Okay.

Underperforming Technical Team 209

Underperforming Technical Team Development Marketing Trends 209

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

SmartKarrot

MAY 11, 2023

Since conversation intelligence records and tracks every call that comes through, these tracking numbers can be raised to 100% and identify weak aspects of business calls that might have been missed by human analysts. It’s reported that 75% of travelers may rely heavily on chatbots when planning their travel arrangements.

Artificial Intelligence 10

Artificial Intelligence Azure Sales Hiring Machine Learning 10

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Clouded Judgement

SEPTEMBER 19, 2023

If you want features in your lakehouse (on top of open source Iceberg) for ingestion, CDC, streaming (file loading, Kafka connect, etc), schema evolution, compaction, optimization, time travel, snapshots, auto-scaling, maintenance (no more writing spark jobs to delete snapshots!), This prevents bad data from leaking downstream.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

SaaStr

AUGUST 12, 2020

But also, he’s just a wonderful human and he’s a very down to earth, humble, thoughtful person who really cares about developing individuals. ” He sees everything and the way he invests in helping you grow and develop and rise is really special. And so I learned so much from him.

Scale 175

Scale Sales Hiring Underperforming Technical Team VP of Engineering 175

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 107

Sales Recruiting SMB Scale Sales Hiring 107

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 108

Sales Recruiting SMB Scale Sales Hiring 108

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

SaaStr

MAY 27, 2020

They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. I mean, sorry, we’re already there, but I don’t know if it’ll be there on mass or if this is just a small trend, it’ll depend on how bad the market gets.

Technical Review 194

Technical Review Payment Services Payment Methods Development Team Review 194

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

Andreessen Horowitz

OCTOBER 16, 2023

Eghbal offers a new taxonomy of communities — including newer phenomena such as “stadiums” of open source developers, other creators, and really, influencers — who are performing their work in massive spaces where the work is public (and not necessarily participatory). Foundation — where we talked about the changing culture of open source.

Software Review 81

Software Review Underperforming Technical Team Scale Development 81

Frontegg

FEBRUARY 24, 2022

In reality, many devices and computing systems have weak or ineffective authentication, or authentication is not properly configured by administrators, resulting in severe security risks. Secure authentication mechanisms are necessary to enable easy development, prevent accidental data exposure, and protect against cyber attacks.

Strategy 98

Strategy Underperforming Technical Team Application Development Mobile 98

All that Saas

JULY 1, 2021

So, whether your employees are traveling or are on a vacation, important packages don’t get lost. The analytics engines allow for teams to collaborate effectively which in turn generates actionable insights for future usage. About 88% of people are less likely to return to a website after a bad user experience!

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. Jonathan : Travel. Actually it was bad. Want to see more content like this? FULL TRANSCRIPT BELOW.

Scale 144

Scale Business Sales Hiring CTO Hire 144

SaaStr

AUGUST 22, 2020

And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. You have to continually take a pulse of your team and how they’re feeling. And it can’t be a rash decision, right?

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

Sales Hacker

OCTOBER 21, 2019

Manager of Enterprise Account Development at Lucidchart. Building out a new enterprise development team, and scaling it from 3 to 14 reps over a one-year period. . I want to lead and inspire larger teams while being a successful mother. . Andrea Johnson. Co-Founder of Utah Women in Sales. Ang McManamon. Jamie Crosbie.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? They will fall asleep thinking about your company and wake up thinking about your company, and hopefully not in a bad way, in a good way. That’s true.

Sales Recruiting 167

Sales Recruiting Development Team Review Technical Review Sales Hiring 167

Sixteen Ventures

DECEMBER 31, 2019

I’ve been lucky enough to not only be a part of that evolution, but through my blood, sweat, tears, and travel, I’ve been driving that evolution. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. What Customer Success is NOT.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40

SaaStr

AUGUST 19, 2020

” And invest your team’s time and energy to say, “Hey, if this than that, how can we prepare for a variety of scenarios so that we can nimbly respond to whatever comes our way and adapt in accordingly to the situation? And what’s the best case? What’s the base case?” And really, that’s essential.

Scale 252

Scale Underperforming Technical Team Sales Hiring Leadership 252

SaaStr

JULY 10, 2020

” And invest your team’s time and energy to say, “Hey, if this, then that. ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?” And what’s the best case? What’s the base case?” And really, that’s essential.

Scale 186

Scale Sales Hiring Pricing Sales Recruiting 186