Intercom, Inc.

DECEMBER 14, 2022

What the soon-to-be podcast host and venture capitalist calls to mind is a somewhat forgettable scene where Peter Thiel becomes Facebook’s first major investor. It was the first time Harry came across venture capital, and, he tells us, he was instantly hooked. There’s no right way to do venture. Delighted to have you.

Venture Capital 129

Venture Capital Interviewing Sales Hiring Underperforming Technical Team 129

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 264

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 264

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. Michiel Rauws: And luckily our innovation is very innovative, so people invite us to speak for free.

Scale 215

Scale Sales Hiring Scaling VP of Engineering 215

SaaStr

MARCH 8, 2019

We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something.

Scale 48

Scale Sales Hiring Underperforming Technical Team Social Media 48

SaaStr

MAY 27, 2020

When the future is predictable, people like to invest. That happens in venture capital, and that’s happening right now. Every venture capitalist is stress testing his or her own portfolio. It’s much easier to look at bright eyed and bushy tailed new investments. This is the US Venture Capital Market.

Technical Review 195

Technical Review Payment Services Payment Methods Development Team Review 195

Neil Patel

MARCH 21, 2023

We all have a great team and support network behind us. If you don’t respect your partner(s), your team won’t last long. Fill your team with people who have great character and you’re well on your way to success. Your customers’ complaints are how you identify your business’s weaknesses.

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JULY 28, 2021

We’re continuing to innovate. My marketing team wanted me to do the world’s most boring video. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. Frankly, we got some bad advice from VCs in the early days.

Startup 272

Startup CTO Hire Sales Hiring CTO Coach 272

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. Pietro Bezza | Managing Partner @ Connect Ventures. Emilie : Okay.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

SaaStr

JULY 29, 2022

But boy, I can tell you from all the companies I have invested and worked with that have a hardware/software component, it really actually gets brutal as you scale. Enough venture capital can certainly bridge that gap. And we’re about to add basically a team collaboration tier on top of the product.

Scale 220

Scale Scaling Sales Hiring Enterprise 220

SaaStr

FEBRUARY 21, 2020

How does David think about scaling sales teams? Number two, you have a team of people that you’ve worked with before and some of whom will come along with you. David Skok: So I actually, I’m definitely a believer that it definitely gets easier and I think we see that in our venture investments too.

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

Intercom, Inc.

DECEMBER 12, 2018

The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways.

Technical Review 223

Technical Review Technology Scale Marketing 223

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Before I lived it, I thought of the tech world as being very business oriented—a place owned by analytical types and developers writing rigid blocks of code that looked like gibberish to me.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Venture capitalists and angel investors are not the only routes to growing your business.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

NOVEMBER 13, 2020

394: Where is Venture Capital today? Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. You’ve spent almost your entire career in venture, back when an $800 million exit might be exciting, before any of this stuff was hot. And how do you hack it?

Sales Recruiting 167

Sales Recruiting Development Team Review Technical Review Sales Hiring 167

SaaStr

FEBRUARY 26, 2019

And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. You have a face transition, you have a mini brand, and then you have a brand, and then once you have a brand investing in it, it actually is more important than we realize.

Acquisition 128

Acquisition Sales Recruiting Scale Sales Hiring 128

The SaaS Garage

MARCH 12, 2020

A few days ago I had lunch with some friends, all of them softare and Venture Capital veterans, who I all know from the early days of the 21st century. And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

The SaaS Garage

MARCH 12, 2020

A few days ago I had lunch with some friends, all of them softare and Venture Capital veterans, who I all know from the early days of the 21st century. And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

Sixteen Ventures

DECEMBER 31, 2019

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) Customer Acquisition.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

AUGUST 20, 2019

I’m a vice president at Bessemer Venture Partners, which is a venture capital firm, which was very lucky to be a part of SendGrid’s journey. We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. I won’t lie.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange. That doesn’t mean it’s easy.

Sales Hiring 172

Sales Hiring Outsourcing Services Scale Sales Recruiting 172

SaaStr

AUGUST 19, 2020

The second is really how to think about your crew, really, how to take care of your crew, how to up-level your crew, how to invest in them, how to listen and engage them, and then also how to think about your extended crew. ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?”

Scale 257

Scale Underperforming Technical Team Sales Hiring Leadership 257