ProfitWell

SEPTEMBER 14, 2020

If you're still unsure of exactly how SaaS operations management software can help your business, let's take a look at three of the most common reasons why people choose to adopt the software. It uses AI and machine learning to help you further optimize workflows and get the most out of your SaaS subscription.

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ProfitWell

MARCH 12, 2020

If you need some help with any (or all) of these issues, there’s a tool out there you can leverage to help solve the problem. Nobody likes to be kept waiting or to feel like their problems aren’t being heard; being available to answer questions and help customers is vital to your success. ProfitWell Retain. Bookkeeping.

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SaaS Payments Subscription Payment Features Payments 59

ProfitWell

AUGUST 6, 2020

Remember the other day when we were talking about bananas and value metrics? TLDR: We established the importance of having a value metric, which is what you charge for example, per 100 videos or for a banana’s case… how filling the fruit is. If you’re going to use a value metric, you might as well use a value-based pricing strategy.

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Pricing Strategy Technical Review B2B 87

User Pilot

JUNE 11, 2021

Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. Table of Contents.

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ProfitWell

JANUARY 15, 2020

A pricing analyst works with complex data examining industry standards and pricing strategies of competitors to help businesses determine and set competitive prices. Through impact analysis, our pricing analysts integrate our client’s historical data with PW informed pricing recommendations—price points, value metrics, feature packaging, etc.—to

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Pricing Marketplace as a Service Subscription Payment Features 54

ProfitWell

MAY 21, 2020

Here at ProfitWell, we believe in data because data doesn't lie. We look at the numbers to help guide our decisions, turning advice into tangible action items. And we'll be sharing with you an overall subscription index, from companies on Profitwell, that will be updated weekly. Metrics you need to stay on top of.

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ProfitWell

DECEMBER 5, 2019

Implementing a recurring revenue model requires enabling a data-driven process and understanding the axes through which SaaS metrics impact your business. Throughout this article, I’ll unpack what recurring revenue is, some examples of different models, and revenue metrics you need to track. What is recurring revenue? Long contracts.

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Payments Metrics Revenue SaaS Payments 56

Intercom, Inc.

DECEMBER 20, 2022

Elizabeth Dixon , author of “The Power of Customer Experience” Patrick Campbell , founder and CEO at ProfitWell. Giving me access to power, meetings, and assignments that helped me grow and get exposure really helped me advance my career. Think about the metrics from a customer perspective.

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Intercom, Inc.

OCTOBER 8, 2020

They want to talk to sales, if it’s helpful, they want to talk to a partner in that conversation and feel they have the agency on their own to make those decisions. People don’t want to go to a dealership, they want to be able to make those decisions on their own and then have somebody help them execute what they’ve decided,” she says.

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Scale Sales Hiring Software Review Technical Review 205

ProfitWell

MARCH 2, 2020

Thinking proactively about how to build products that help customers achieve their goals is the best tool you have for building lasting relationships. Guiding people effectively through that journey helps them see the value your service provides at each step of the way. Churn prevention strategies via ProfitWell. Let’s dive in.

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ProfitWell

APRIL 17, 2020

This can come in many forms, but usually consists of dedicated representative support, knowledge-base articles to help customers who are having difficulty, and a thorough tutorial system in place that explains the ins and outs of the software in an easy to digest way. The metrics worth tracking for customer success.

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ProfitWell

MARCH 24, 2020

Zenefits powers its customers with the tools to help run their operation with a simple and intuitive way to streamline onboarding, benefits, payroll, PTO, and human resources. It saves them time, money, and helps with internal and external communications. Metrics and reporting tools. Price optimization software.

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ProfitWell

NOVEMBER 15, 2019

Taking advantage of SaaS tools will help you accomplish this. There are hundreds of SaaS tools online that will help your business increase retention and decrease churn. Utilizing the right tools can help track customer growth and reveal new ways to increase MRR. Will this tool uncover metrics I’d have otherwise not known?

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Retention Pricing SaaS Payments Payment Methods 56

OpenView Labs

MARCH 10, 2019

I’ve been a part of building freemium strategies at three companies: Pure Chat (seed round), Profitwell (bootstrapped) and Pluralsight (Nasdaq: PS). In other words, the value metric for our customers was new leads. When I joined ProfitWell, they were much further down the freemium path. Just kidding. Happy customers.

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ProfitWell

SEPTEMBER 4, 2019

In case you missed it: This fall we are rolling out ProfitWell Benchmarks, integrating with Chargify and ReCharge, launching the first-ever media network dedicated solely to the subscription economy, a show called Recur Now (daily subscription news), and the ProfitWell mobile app. ProfitWell Benchmarks. ProfitWell Mobile App.

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Payment Solutions Payment Methods Payments Benchmarks 40

ProfitWell

APRIL 7, 2020

And we’ve covered articles about specific momentum metrics, such as monthly recurring revenue (MRR) and annual recurring revenue (ARR), extensively. After reading this article, you’ll have a deeper understanding of what growth rates are, the many metrics associated with growth rates, and how to calculate it. Pick a metric.

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ProfitWell

JANUARY 14, 2020

Here at ProfitWell, we wholeheartedly believe in value-based pricing, which is extremely customer-centric. A pricing sheet will tailor the price map for each customer and help keep things organized. Optimize pricing with ProfitWell. You can certainly have your sheets, but ProfitWell can do the work for you.

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Pricing Market Research Subscription Payment Features 52

ProfitWell

APRIL 3, 2020

Daily active users is a key metric you should follow when you’re in the subscription business. Now some may say “active users” is a vanity metric, but almost all SaaS companies use this figure to measure their overall performance. When your DAU is high, it can be a great sign. What are daily active users? Increasing daily active users.

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ProfitWell

MARCH 9, 2020

Freemium has helped spur the growth of many major companies, like Mailchimp and Wistia , by generating interest and use among future customers. You can segment lists and send new visitors offers and discounts on their entry subscription, and, like freemium, this can help attract your soon-to-be-customers and get them using your products.

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Subscription Payment Features Payment Methods Marketing 64

ProfitWell

APRIL 3, 2019

On this episode of the ProfitWell Report, Nathan Beckord , Co-Founder and CEO of Foundersuite , wants to know the best ways to combat churn, and we think it's safe to assume Nathan isn't the only one on the churn-solving mission. Click to enlarge. If they’re using less, they’ll pay less. Well, that's all for now.

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ProfitWell

AUGUST 20, 2020

We've got the data to answer that plus tactics to help you improve customer satisfaction. Then we’ll go through metrics to track the success of your customer support. Metrics to track customer support success: Response and resolution time. When people have problems, they want help instantly. The data: 1. click here.

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ProfitWell

DECEMBER 6, 2019

To maximize revenue from usage, use a value metric. The one place to track all metrics: ProfitWell Metrics. ProfitWell Metrics provides a fantastic overview of everything happening in your subscription business. ProfitWell accounts for more than 1,000 edge cases to ensure your financial metrics are accurate.

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Scale Development Team Review Traceability Software Review 68

Intercom, Inc.

DECEMBER 28, 2022

We also published nearly 50 new podcasts, featuring interviews with high-profile guests such as Hubspot CEO Yamini Rangan and Profitwell founder Patrick Campbell. We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023.

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ProfitWell

JULY 24, 2020

In this post, we'll talk about ways you can find the perfect price point for your DTC product and how the power of business intelligence can help. Soft launches can also help set some initial expectations for marketing expenses. If you have one, your SRP can be a big help in determining what your DTC pricing would be.

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Pricing Business Model Machine Learning Artificial Intelligence 72

Natalia Luneva

DECEMBER 17, 2020

Patrick Campbell is the CEO of ProfitWell (formerly Price Intelligently), the software for helping subscription companies with their monetization and retention strategies. ProfitWell also provides free turnkey subscription financial metrics for over twenty thousand companies. Get your value metric right.

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Pricing Strategy SaaS Software Review 80

ProfitWell

SEPTEMBER 25, 2019

I chatted with ProfitWell Pricing Strategist Devin Bhatia to hear his take: "You would imagine that whoever is managing the Apple Arcade side probably has a best friend who's managing the Google Play Pass side. Other blogs lack product engagement metrics. The ProfitWell Book Club. Customer success = company success.

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Payment Solutions Payment Services SaaS Payments Payments 60

ProfitWell

MAY 12, 2020

In this article, we'll break down the difference between the three models and help you decide which fits your needs best. ProfitWell — SaaS B2B company ProfitWell has a number of software products designed to help SaaS companies improve their outcomes, including the free ProfitWell Metrics analytics software for SaaS.

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ProfitWell

OCTOBER 18, 2019

Building a predictive churn model helps you make proactive changes to your retention efforts that drive down churn rates. Understanding how churn impacts your current revenue goals and making predictions about how to manage those issues in the future also helps you stem the flow of churned customers. Customer information.

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ProfitWell

APRIL 10, 2020

What’s been impressive for our ProfitWell crew, though, is seeing communities come together, whether it’s in support of local restaurants or healthcare workers. With it, here’s what you get : 10% of your MRR in savings on products to help you grow. A community for all the help and advice you need during these unprecedented times.

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ProfitWell

APRIL 1, 2020

This is software you can use to help manage, post, and respond to social media interactions. If companies don’t have the time to provide SEO services to customers operating small to medium-sized companies, they consider hiring a white-label SEO partner to help generate revenue and expand reach to their clients. Lack of metrics.

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Payment Solutions SaaS Payments Payments Payment Services 59

ProfitWell

JULY 23, 2020

I’ve compiled a list of certain DTC metrics that should be on your radar at all times. 9 most important direct-to-consumer metrics. Many of these metrics are intersectional with B2B and SaaS because they reveal important data all businesses need to know. Tracking metrics will help you build momentum and unlock growth.

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Payment Methods Metrics SaaS Payments Customer Lifetime Value 56

ProfitWell

JANUARY 13, 2020

Finding an effective price helps you solidify your position, build trust with your customers, and achieve your business goals. At ProfitWell, we believe that finding the right pricing strategy for your subscription can be one of the most effective growth levers you have at your disposal. Start by taking stock of your current metrics.

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Pricing Subscription Payment Features Strategy 52

ProfitWell

FEBRUARY 20, 2020

Seeing how competitors build their pricing tiers, what features they differentiate on, and what they use as their core value metric makes it easy to structure your own pricing more effectively. Does ProfitWell recommend competitor based pricing? Check out our guide on value metrics for more information.

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Pricing Benchmarks Market Research Subscription 54

ProfitWell

FEBRUARY 24, 2020

This should not become the norm for all sales efforts, but it could be helpful when trying to close that one deal. For this you will need a value metric, which means as your customer uses your product more (bandwidth, installs, contacts, etc.), Does ProfitWell recommend discount pricing? Can close deals. The short answer is no.

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ProfitWell

NOVEMBER 12, 2019

A pricing audit will help set the metrics you are driving your growth toward—lifetime value (LTV), average rate per user (ARPU), conversion percent, and payback period. Strategizing your pricing can help you execute a short and long-term roadmap to boost growth and profitability. ProfitWell does it for you. Monetization.

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Payments Pricing Underperforming Technical Team SaaS Payments 45

ProfitWell

APRIL 28, 2020

This helped them to regain market share and ensure continued market dominance in their respective software categories. It can help you reach more customers as well. These questions will all help you get inside the head of the customer and evaluate which licensing model they are more likely to prefer.

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ProfitWell

MARCH 20, 2020

We’ve been talking a lot about revenue operations here at ProfitWell. It’s all about ensuring the teams understand applicable metrics and are aligned to achieve a common outcome. We believe in a value-based pricing strategy here at ProfitWell, which is pricing product based on what targeted customers believe it’s worth.

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