SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. The answer lies in your product or service’s value proposition. You have a poor onboarding process. More customers = more revenue.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Casey Accidental

FEBRUARY 20, 2018

My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. It should actually be the guiding light for most subscription software businesses. In other words, very similar advice to what is a successful onboarding ?

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. But HubSpot wasn’t always on the IPO trajectory.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

SaaStr

JUNE 10, 2020

As we know, people aren’t traveling, events weren’t happening. And if you’re at HR, how do you optimize onboarding? Because as we know, we’re not doing events right now, we’re not doing trade shows. And then of course, sales pipeline and the livelihood of our business. So look at this.

Travel 185

Travel Marketing Scale Outsourcing Services 185

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Giving anyone the ability to create and organize events seamlessly.

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

SaaStr

SEPTEMBER 27, 2019

268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business with over 897,000 user reviews to help you make smarter buying decisions. Listen to the start of the episode for a promo code to our upcoming events! How you can tailor onboarding to customers.

Sales Hiring 139

Sales Hiring Sales Recruiting Scale Software Review 139

Point Nine Land

JUNE 11, 2020

Marketplaces in their early stages generally lack the liquidity to be relevant enough for the supply side, they are not a priority. To overcome this, marketplaces generally need to find ways to initially hack the supply side. Large suppliers are often reluctant to work with small marketplaces that lack credibility.

Scale 73

Scale Marketplace as a Service B2B Scaling 73

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive. It had become quite complex.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey. This is all necessary because the board meeting is such a high-stakes event.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In his new role, Bill will be responsible for ensuring success throughout the customer entire lifecycle, from initial onboarding onward. Cloudera and Hortonworks, Inc.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Collecting payments and setting up membership is much easier when you choose to run your course through these online course platform. Online Course Marketplace. Online Course Marketplaces. Onboarding management.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Totango

AUGUST 7, 2020

The challenge of the digital marketplace is to make every customer feel like they are your only customer. Thankfully, the same advances that helped build that digital market also make it possible to provide every customer with personalized service. Having the ability to automate your CS teams’ work can make customer success scalable.

Customer Success 62

Customer Success Marketplace as a Service Scale Customer Lifetime Value 62

Totango

MAY 1, 2020

Retaining existing customers is especially important during uncertain economic times, when fewer new customers may be signing on with your service. The prevalence of recurring subscription and Software-as-a-Service arrangements means the majority of customer value is realized over time, rather than being captured at a single sales event.

Retention 62

Retention Software Management Marketplace as a Service 62

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 154

Payment Solutions Payments Outsourcing Services SaaS Payments 154

Totango

AUGUST 20, 2019

Their importance lies in their ability to reveal the customer experience of the product or service so you can add value to that experience and maximize the growth of both the customer and your own enterprise. It follows directly on from the onboarding phase and marks a customer’s independence with the product. Better Onboarding.

Marketplace as a Service 66

Marketplace as a Service Metrics Onboarding Customer Success 66

All that Saas

JULY 8, 2021

In this roundup, we are going to talk about some of the best email marketing services and software on the market for effective delivery, automated marketing, and increased outreach & sales. What are the Best Email Marketing Services in 2021? Drip offers the same features and same level of customer service for all its pricing plans.

Software Review 52

Software Review Marketing Software Scale 52

SmartKarrot

FEBRUARY 3, 2022

Amber also offers AmbarConaz, an online marketplace connecting supply chain and construction sites. Its main goal is to assist businesses in managing their financial routines and optimizing procedures such as accounting, stock, banking, and electronic invoicing, among other things. Amber’s AmarLive is an energy management solution.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

All that Saas

MAY 1, 2021

Supports up to 50,000 verified creators, secure payment, reports, email support, and more. Pro plan supports 1 user, unlimited campaigns, advanced platform features, user onboarding, and a lot more. iFluenz provides a free subscription. Traackr has not provided its pricing plans for its services. TapInfluence.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Neil Patel

MARCH 11, 2023

Trigger Emails and Events With GetResponse As we just discussed, email marketing brings you the highest ROI of any channel. GetResponse uses automation to trigger events or emails based on actions taken by a recipient or a certain time frame that has passed. from their marketplace of infographic experts and designers.

Content Marketing 114

Content Marketing Marketing Social Media Scale 114

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130