SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 168

Sales Recruiting Scale Underperforming Technical Team Pricing 168

User Pilot

NOVEMBER 30, 2023

Industry events, like Product Drive , are an opportunity to catch up with the trends in the sector. Track in-app customer behavior to find fresh ideas Tracking user behavior inside your product can highlight unmet needs, user pain points, and opportunities for improvement and innovation. How do you recruit your interviewees?

Underperforming Technical Team 91

Underperforming Technical Team Marketing Market Research Outsourced Development 91

Sales Hacker

JUNE 8, 2021

In this episode, Kyle Racki , co-founder and CEO of Proposify, talks about how his upbringing helped his sales career, the journey from being a freelancer to a founder, and how to create and maintain a competitive advantage. Subscribe to the Sales Hacker Podcast. Solving the innovator’s dilemma [18:31]. powered by Sounder.

Sales Recruiting 73

Sales Recruiting Entrepreneurship Sales Hiring Sales 73

SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. Well, you have to build a direct sales force. We said, “How important is Giraffe to you in your recruitment process?”

Scale 161

Scale Sales Recruiting Scaling SaaS Payments 161

Neil Patel

OCTOBER 25, 2020

Innovative Products – If you are working with a very innovative product that is sold at the enterprise level for instance, chances are you will need very technical people that can help with the sales process. When accounting for hiring the best talent, the cost of building an in house team quickly adds up.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. Then, the sales team went to work. When making a sales hire, Max pays attention to the way candidates approach getting the job.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

User Pilot

NOVEMBER 23, 2023

One of the consequences of this is that the sales cycles slow down. Create strategic value PMs are under a lot of pressure to deliver features – from the sales team chasing a deal, the customer service colleagues trying to alleviate customer pain points, and executive leadership eyeing market expansion or increased market share.

Scale 89

Scale Underperforming Technical Team Sales Recruiting Software Review 89

Sales Hacker

JULY 24, 2019

It’s a problem in sales too. According to the 2019 State of Sales Performance survey , 73% of teams polled said that less than half of their team were women. Companies and sales teams are missing out on the benefits that diversity brings. Companies and sales teams are missing out on the benefits that diversity brings.

Sales Hiring 74

Sales Hiring Sales Recruiting Revenue Sales 74

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

SaaStr

JUNE 3, 2020

Thanks to Jason Lemkin and the SaaStr Team for putting on this event in a very tough time. There is, you know, tons of innovation, tons of new categories being created every year. And the reality is most of them don’t, most of our customers and prospects don’t trust us, especially those of us in sales. I know I am.

Software Review 180

Software Review Scale Technical Review SaaS 180

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Neil Patel

SEPTEMBER 6, 2021

While some platforms (like Shopify) are free to set up, they can also take expensive fees for each sale. With innovative products, services, and brands being added to global commerce every day, it’s becoming an increasingly crowded market to operate in. Entertainment plays a huge role in most events. Special Guest App.

Marketplace as a Service 139

Marketplace as a Service B2C Payment Services Payments 139

SaaStr

NOVEMBER 28, 2019

Felix : We thought that you can’t innovate on too many dimensions. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. We opened a small sales office in Wework. Sales our marketing for Europe is mostly in London where we have about 35.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

OPEXEngine

MARCH 17, 2021

But how do you plan in a way that allows you to respond to such events, from the predictable to the unlikely? That’s why you’ll need to recruit a savvy senior-level advocate to help champion active planning as a worthy and necessary cause. Initiate planning projects that engage HR, sales, or marketing. Map your way forward.

Sales Recruiting 52

Sales Recruiting Business Finance Forecasting 52

SaaStr

NOVEMBER 2, 2019

Listen to the start of the episode for a promo code to our upcoming events! Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Loving our podcast content? What does Krish mean when he says, “In SaaS, you either sell to one of 2 customer profiles”? Has that been some big challenges for you?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Totango

SEPTEMBER 12, 2018

Attracting over 130+ senior CX leaders and Chief Customer Officers, CCO Fall ‘18 deals with a number of key topics and themes ranging from strategy alignment across silos, to recruitment policies, to building a customer-centric culture of innovation. That’s where Customer Success comes into play.

Sales Recruiting 55

Sales Recruiting Scale Customer Success Retention 55

SmartKarrot

FEBRUARY 3, 2022

Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings. Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Monitor client KPIs and targets to ensure success.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Travel 19

Sales Hacker

MARCH 11, 2019

This week on the Sales Hacker podcast, we talk to Sales Hacker founder and VP of Marketing at Outreach , Max Altschuler. If you missed episode 47, check it out here: PODCAST 47: Key Qualities of great Sales Leadership w/ Dan Fougere. Why Sales Engagement as a category is here to stay. Sales Engagement, the Book [29:59].

Scale 57

Scale Engagement Sales Recruiting Technical Advisors 57

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. Going through all parts of the customer journey.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

The Marketing & Growth Hacking Publication

FEBRUARY 28, 2019

Seek out learners Building a culture which prioritizes and appreciates growth starts by recruiting, selecting, and retaining employees who themselves possess a growth mindset. No one on the team had experience putting such an event together. marketing, sales, production, design?—?came How do you spot these folks?

Development 40

Development Sales Recruiting Growth Hacking Leadership 40

SmartKarrot

OCTOBER 28, 2021

Apply here: [link] Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers. Cross-sell and up-sell opportunities.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Data Analysis 19

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 175

Travel Marketing Scale Outsourcing Services 175

SmartKarrot

NOVEMBER 16, 2021

Recruit experienced team members for each functional role. Create a company-wide culture of Customer Success ( Marketing, Sales, Product, Sales, Exec). Travel may be required (when possible), whether this is to engage in customer meetings or speak at international events and conferences.

Customer Success 19

Customer Success Technical Review Sales Recruiting Scale 19

SaaStr

DECEMBER 5, 2019

We’d been doing some investment, the product and technology leaders, but we talked about creating a proper investment fund to spur innovation around Workday ecosystem to get earlier stage companies, part of the Workday story for our customers. They might be sales operations challenges. ” And not just open ended.

Development Team Review 131

Development Team Review Scale Technical Review Software Review 131

SmartKarrot

JUNE 15, 2021

Work closely with the Product team, sharing customer insights to inform future product developments and effectively bring innovations to bear for optimal customer success. Plan and execute client engagements, acting as client escalated point-of-contact for account-related issues and concerns.

Customer Success 10

Customer Success Sales Recruiting Systems Review Innovation 10

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Transcript: Harry Stebbings : All right, Ross.

Technical Advisors 157

Technical Advisors Scale Sales Hiring Sales Recruiting 157

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

MAY 9, 2019

It’s a great way to essentially build a brand as being an innovative tech company that you can then use to sell to larger customers later. Who’s going to lead sales? Who’s going to be responsible for recruiting? Who’s going to lead product? Who’s going to lead tech?

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles. Manage customer escalations as the senior business owner for their success.

Customer Success 10

Customer Success Scale Sales Recruiting Technical Review 10

Sales Hacker

DECEMBER 28, 2018

The best sales conferences enrich your team, build knowledge, and offer plenty of networking opportunities (and fun)! Bad sales conferences just feel like a huge waste of time away from you prospects. SaaStr Annual is the SaaS event that you shouldn’t miss. It’s a three-day event with more than two hundred sessions.

Scale 74

Scale Sales Recruiting Sales Underperforming Technical Team 74

User Pilot

APRIL 30, 2024

Quickbooks and Xero are accounting SaaS products that help you send invoices, track expenses, and process payroll. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Airtable table example. Typeform survey templates.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

SaaStr

JULY 15, 2022

One, at every large company, there is an innovation budget. There’s an innovation budget in the CIO’s budget. Literally, they call it an innovation budget. But there is an innovation budget and you need to be tenacious to achieve it. Ash Bhoopathy (@ashbhoopathy): Probably more around go-to-market and sales.

Scale 239

Scale Outsourcing Services Sales Hiring VP of Engineering 239

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Founded: 2013.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 107

Sales Recruiting SMB Scale Sales Hiring 107

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 108

Sales Recruiting SMB Scale Sales Hiring 108