Tom Tunguz

JANUARY 23, 2023

I’m watching public company earnings to identify early weaknesses in the software market. The transcript highlights the major trends in software of 2023. Machine Learning is a Secular Platform Change & a Growth Driver for Software The age of AI is upon us, and Microsoft is powering it.

Azure 242

Azure Underperforming Technical Team Machine Learning Artificial Intelligence 242

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

Audacix

MAY 11, 2023

A vulnerability assessment tools or virtual app scanning for your software team has become as important as your git repository or your ticket management system. API vulnerability scanner API security testing ensures business data packets that move between two software applications and ip addresses are secure.

Underperforming Technical Team 52

Underperforming Technical Team Software Cloud Software Engineering 52

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. For Enterprise SaaS companies indices represent a fairly good mirror of the target marktes condition. 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

SaaStr

JULY 20, 2021

The session that I’m talking about is basically about the board dynamic and about how to survive this valley of death and bring not just yourself and your team but your extended team, including your board, across that until you cross the $1 million mark, and then the $10 million mark and keep going beyond. There we go.

Underperforming Technical Team 245

Underperforming Technical Team Sales Hiring AWS Business Model 245

OPEXEngine

JUNE 8, 2021

In the movie Glengarry Glen Ross, Blake, a successful salesperson, visits the real estate sales team and gives them a blistering motivational speech that has gone down in history as one of the best of all time. But in the world of enterprise SaaS, it’s not accurate. Today’s enterprises, by definition, are complex.

Enterprise 52

Enterprise Underperforming Technical Team SaaS Sales 52

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. Hiring is complicated, so you have to build a lot of software to get to $200M ARR. You could do vanilla 101 SaaS practices and succeed.

Sales Hiring 219

Sales Hiring AI SMB Scale 219

Totango

NOVEMBER 23, 2021

Whether you’re not using a customer success platform yet or you’re using an aging CS tool, there comes a time when you need to upgrade CS software. They can store customer contact data, identify sales opportunities, schedule sales appointments, record notes from sales meetings and manage sales teams. You Can’t Evaluate Customer Health.

Software 92

Software Underperforming Technical Team Churn Customer Success 92

Neil Patel

JANUARY 25, 2021

Everyone has questions when it comes to choosing data analysis software. Luckily, data analysis software can seriously simplify data analysis—provided you choose the right one. How to Choose the Best Data Analysis Software for You. Data analysis software isn’t a cheap investment, so use caution when making a selection.

Data Analysis 128

Data Analysis Software Data Scale 128

Totango

FEBRUARY 9, 2024

To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points. What is gross retention?

Retention 109

Retention Underperforming Technical Team Software Review Churn 109

SaaStr

DECEMBER 14, 2020

More on that here: The $2 Million Dollar Man/Woman: How to Think About Scaling Your Customer Success Team. The human element matters even more in sales and customer success in the age of software eating everything. Now some bonus tips: Build an enterprise-only sales team. You need human beings to do this. Just do it all.

Scale 291

Scale Sales Hiring Underperforming Technical Team Point of Sale 291

Baremetrics

DECEMBER 7, 2023

While running my financial modeling software business Flightpath (Now Forecast+) , we often get the question “Which SaaS billing platform should we use” from our customers. If you get the setup wrong, you end up with bad data, incorrect reports and forecasts, which has a material impact on the business.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

SaaStr

FEBRUARY 16, 2022

Abhinav Asthana , founder and CEO of Postman , knows that journey very well, having started Postman as a mere side project in 2012, only to launch it as an enterprise platform almost a decade later. As companies begin to succeed, they sometimes develop a tunnel vision towards the customers who have brought them their success.

Underperforming Technical Team 248

Underperforming Technical Team Company Culture Customer Success Product Marketing 248

Kellblog

JULY 11, 2020

Good Strategy, Bad Strategy by UCLA Anderson professor Richard Rumelt is by far my favorite book on strategy. ” Failure to face the challenge. “Bad strategy fails to recognize of define the challenge. ” His dismemberment of bad strategy is so surgical and so deft that it alone is worth the price of the book.

Underperforming Technical Team 109

Underperforming Technical Team Systems Review Strategy Software Review 109

Totango

JULY 9, 2019

Every interaction a customer has with your brand and product—from the first ad they see to the moment they implement your software—matters. Customers will stick with a brand that provides reliably good service, but improving the enterprise customer experience can be challenging. How to Improve the Enterprise Customer Experience.

Enterprise 87

Enterprise Underperforming Technical Team Social Media Churn 87

Audacix

MAY 23, 2018

Digital transformations are a confluence of new ideas, grand plans, modern business models, high hopes and, often, very poor delivery and implementation. Why is software testing important for digital transformations? Because it is the final checkpoint before you let the world into your domain to sample your wares (read: applications).

Underperforming Technical Team 40

Underperforming Technical Team Software Review Technical Review Software 40

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. Very excited to talk to you today about building consumer grade products for the enterprise. Want to see more content like this?

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. For Enterprise SaaS companies indices represent a fairly good mirror of the target marktes condition. 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. Four ways to drive value.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. But as it started selling more and more into the enterprise, it staffed up with a deep and strong one.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

User Pilot

MAY 26, 2024

And is there a better software that would better fit your needs? Uncover weak spots of your product and bottlenecks that disturb the customer journey. Userlane for customer feedback Userlane enables teams to collect user feedback and enhance product experiences through basic survey functionality.

Software Review 52

Software Review Underperforming Technical Team Onboarding Systems Review 52

SaaStr

JUNE 15, 2021

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. I founded two companies, selling to the enterprise. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. I’m a founder.

Scale 285

Scale Underperforming Technical Team Engineering Wireless 285

User Pilot

MAY 8, 2024

Also, it helps you make data-driven product development decisions instead of relying on guesswork. Based on the insights, you can inform your future product development. A comprehensive customer needs analysis can help you make data-driven decisions for product design and development. Book a demo now to get started.

Underperforming Technical Team 93

Underperforming Technical Team Interviewing Trends User Experience 93

User Pilot

MAY 26, 2024

And is there a better software that would better fit your needs? It enables product teams to create, implement, and test personalized in-app onboarding experiences. Uncover weak spots of your product and bottlenecks that disturb the customer journey. Is Appcues or Whatfix the best tool for customer feedback? You’re on a budget.

Software Review 52

Software Review Underperforming Technical Team Technical Review Mobile 52

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency. SaaS = Software that scales. Overwhelmed.

Scale 163

Scale Sales Hiring Scaling Underperforming Technical Team 163

Kellblog

JULY 18, 2019

Great core/founding team. Thus, there is a good chance one or all of the founding team will be around, and in influential positions, for a long time. Bad startups are feature addicts who pile feature upon feature atop a deteriorating architecture, creating an Augean Stables of technical debt. Startups are about people.

Underperforming Technical Team 78

Underperforming Technical Team Startup Software Technical Cofounder 78

Clouded Judgement

JANUARY 6, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. We know software is impacted from macro - but how bad will it get? Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against.

Cloud 130

Cloud Azure AWS Underperforming Technical Team 130

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. Software demand is softening. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong.

Scale 221

Scale Sales Hiring Cybersecurity Underperforming Technical Team 221

Frontegg

SEPTEMBER 9, 2021

Everything is taken care of by smartphones and software apps. With password authentication, there is always additional stress on IT and support teams. The hackers and the bad guys know this fact very well and have been ‘feasting” on this inherited weakness over the last two decades. Top 3 Reasons to Go Passwordless Today.

Underperforming Technical Team 98

Underperforming Technical Team Scale Technical Review Software Review 98

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

SaaStr

JULY 11, 2023

The Number of Outlets Back in the day you had CITEWorld, IDG publications were better-staffed, and there were significantly more enterprise reporters than there are today. What it does is give your company a bad name. It helps build morale for the team. What’s Changed In The Last 10 Years? Spam Do not spam a list of reporters.

Social Media 174

Social Media SaaS Underperforming Technical Team Headcount 174

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! The other thing is I’ve studied enterprise software for literally 30 years. I was an intern at IBM mainframe software when I was 20 years old. “Look, here’s enterprise software. Get tickets here. TRANSCRIPT .

Sales Hiring 331

Sales Hiring Underperforming Technical Team SaaS Headcount 331

Audacix

FEBRUARY 5, 2023

Or maybe you're looking to shift left with application security so that you can build a culture of security within your development team? Whatever your reasons for researching this topic, the good news for you is that your team can take ownership of many of your application security testing activities.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service SaaS Sales Hiring 52

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Before seeing good success in the company.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Totango

JULY 9, 2019

Every interaction a customer has with your brand and product—from the first ad they see to the moment they implement your software—matters. Customers will stick with a brand that provides reliably good service, but improving the enterprise customer experience can be challenging. How to Improve the Enterprise Customer Experience.

Enterprise 48

Enterprise Underperforming Technical Team Social Media Churn 48

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). You have to create a repeatable process if you’re going to scale up the sales team. The Number One Job of a VP Sales is Recruiting a Great Team. SaaStr is Turning 10!

Sales Hiring 263

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 263