SaaStr

MARCH 15, 2024

Part of the joy for him was being able to tie the two motions together, building an Enterprise business on top of an existing business, and by the time he left Heroku, they had gone from about 5% to 50% of revenue. Vimeo has new and Enterprise products so that probably means many ICPs. This is how Adam ended up at Vimeo. His advice?

AI Search 271

AI Search SaaS Advertising Sales Hiring 271

Valuize Consulting

DECEMBER 17, 2024

Getting it wrong impacts your Net Revenue Retention (NRR) performance, customer experience, and operational efficiency. This is not to say that the economic value of customers relative to the cost of your internal resources such as CSMs is wrong to consider, however, it cant be the only consideration for defining your ratios.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

SaaStr

MARCH 7, 2023

A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. Many of them said headcount management and spend were common levers they pulled, given the immediate and significant impact they have on spend. What are companies doing today to scale efficiently?

Outsourcing Services 173

Outsourcing Services Scaling Venture Capital Forecasting 173

ChurnZero

MARCH 22, 2023

As a CS leader, these tools help keep your team lean, standardize your operations, and give your C-suite visibility into decisions about headcount and tooling. You might have customers who are small businesses and others who are enterprises. You can’t help any of your customers effectively if you aren’t operating efficiently.

Customer Success 97

Customer Success Headcount Finance Leadership 97

ChurnZero

DECEMBER 2, 2022

Who gets to go into enterprise? In other words, we did not make “enterprise” the segment that CSMs level up to. Alli: Customer employee headcount aligned well for us with contract value and customer revenue. “How It comes up a lot, especially when you’re changing segments. Would there be title changes?

Headcount 98

Headcount Underperforming Technical Team Scale Outsourced Development 98

Sales Hacker

JANUARY 29, 2018

This comes from a time when enterprise sales people left the office on a Monday to return to base on Friday with signed purchase orders, submit expenses, update the funnel, etc. Traditional Sales Organizations – Growth of headcount in sales was structured around revenue per individual contributor (IC). This messes up the balance.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring Sales 90

User Pilot

FEBRUARY 24, 2025

Those with experience in enterprise-level AI platforms. Candidates short profile Spencer has over 7 years of experience driving product vision , strategy, and execution in AI-powered and enterprise SaaS platforms. He excels in creating unified product ecosystems and improving operational efficiency through data-driven insights.

Technical Advisors 52

Technical Advisors Data Management Scale 52