Blulogix

JANUARY 23, 2024

What is the ROI of a Subscription Billing Platform? By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI).

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Totango

NOVEMBER 27, 2023

With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion. Analyzing extensive datasets to forecast trends. Upcoming renewals. Expansion opportunities.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

BrightBack

FEBRUARY 6, 2020

In this report, we've surveyed over 400 subscription businesses to better understand how the industry is approaching and prioritizing customer retention. We found subscription companies have completed a shift in focus toward retention over acquisition, but still struggle to execute and engage their customers across teams and systems.

Retention 120

Retention Subscription Payment Features Payment Methods 120

User Pilot

NOVEMBER 29, 2023

Looks like it’s time to call in a retention specialist. A dynamic retention specialist will implement proactive strategies to improve the customer experience and increase loyalty, thus improving customer retention. Measuring KPIs to gauge the success of retention efforts. What is a retention specialist?

Retention 101

Retention Customer Lifetime Value Churn Outsourced Development 101

User Pilot

NOVEMBER 27, 2023

Wondering how churn rate vs retention rate are different? Both metrics are important to track if you want to implement a successful product retention strategy. Other important metrics related to churn and retention efforts. Ways to analyze churn and improve retention rates based on the data. Customer Churn Rate Formula.

Churn 87

Churn Retention Benchmarks Customer Lifetime Value 87

Blulogix

FEBRUARY 9, 2024

This surge in subscription-based business models spans across various industries, from software and media to retail and services, reshaping the consumer landscape and redefining notions of customer engagement and value delivery. Creating a Monetization Framework For Your Business View the Whitepaper Why Subscriptions?

Business Model 52

Business Model Subscription Payment Features Business 52

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

Chart Mogul

JUNE 1, 2023

Companies with best-in-class retention grew at least 1.8x In an uncertain market, customer retention is key. So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. What is customer retention?

Retention 90

Retention Metrics Benchmarks SaaS 90

User Pilot

JANUARY 9, 2023

Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. How can a personalized experience help drive retention? What personalized customer retention strategies are open to you?

Customer Lifetime Value 95

Customer Lifetime Value Retention Marketing Scale 95

User Pilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. But here’s the thing—product engagement can mean different things for various products. That makes it key to understand what product engagement means for your specific offering to track and optimize the right metrics.

Engagement 52

Engagement SaaS Retention User Experience 52

User Pilot

JUNE 22, 2023

Wondering how to reduce churn rate and increase retention? While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement.

Churn 93

Churn Retention Onboarding Engagement 93

User Pilot

MARCH 10, 2024

In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. Behavioral analysis aims to identify these trends to improve the user experience. Trend analysis helps identify changing user needs over time. It helps boost retention and drives customer loyalty.

User Experience 98

User Experience Payment Features Trends Engagement 98

Subscription Flow

DECEMBER 1, 2023

Recurring revenue models, or subscription models , can be a great way for businesses to generate income while providing customers with the options they want. This trend is even affecting business-to-business enterprises. This is how customers canceling their subscriptions will affect their finances.

Subscription 59

Subscription Payment Features Metrics Business 59

Totango

JANUARY 15, 2019

While it’s no doubt a thrill to pursue and persuade a new customer to work with your enterprise, for software and subscription-based businesses, the real value lies in customer retention. But your customer retention strategies should be based on long-term thinking. Understand your KPIs. Use the right platforms.

Retention 75

Retention Subscription Payment Features Strategy 75

User Pilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? Effective retention takes more than just using your intuition to determine what will keep customers satisfied. Customer retention analytics identify rates and sources of churn among your customer segments. What is customer retention analytics?

Retention 98

Retention Technical Review Software Review Churn 98

User Pilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Launching customer retention programs that reward loyal customers.

Retention 86

Retention Strategy Management Churn 86

Blulogix

FEBRUARY 13, 2024

This blog post explores effective techniques for identifying what your customers truly value and how to align your subscription offerings with these expectations, ensuring your services resonate deeply with your audience. Look for trends that indicate what features or services customers use most and what drives their satisfaction.

Subscription 52

Subscription Payment Features Marketplace as a Service B2B 52

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past. This data forms the foundation of effective dynamic pricing strategies.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

Chart Mogul

MARCH 23, 2023

And, is your poor retention the reason for your slower growth in 2023? If you’re unsure, check your retention metrics. Gross revenue retention (GRR) and net revenue retention (NRR) are the key metrics to understand how well … How good is your business at retaining customers?

Retention 52

Retention Metrics Revenue Scale 52

Baremetrics

OCTOBER 9, 2021

What can you do to reverse this trend? Here’s a guide on boosting your customer retention rates through the use of positive habit creating techniques. Not only will these questions help you boost overall customer retention, they will show whether you’re losing your highly valuable Ideal Customer Profiles.

Retention 114

Retention Underperforming Technical Team Churn Acquisition 114

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Try Userpilot and Take Your Customer Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is segmentation? Let’s dive in!

Payment Solutions 95

Payment Solutions SaaS Payments Payment Methods Payments 95

Baremetrics

MAY 26, 2021

This is true for most businesses, although good customer retention may look different depending on your industry. However, most people focus their marketing on attracting new clients, forgetting that client retention also contributes to sales growth. It is a simple way to work towards greater customer retention.

Retention 71

Retention Construction Churn Customer Support 71

Payrix

APRIL 24, 2024

Andy suggests that there is an immediate and discernible value-add for software companies to embed payments as a means for retention of SaaS revenue. Plus, software providers gain the addition of payments revenue and the ongoing retention of that additional revenue too. How do payments impact software attrition rates?

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

User Pilot

MARCH 14, 2024

Customer retention analytics. Customer retention rate. Perform feature ideation with trend analysis. Use customer retention analysis to find retention drivers. Customer data analysis helps flag confusing features, poor UI designs, and other friction points that actively discourage engagement. Churn rate.

Customer Lifetime Value 101

Customer Lifetime Value SaaS Underperforming Technical Team Retention 101

Totango

JANUARY 26, 2021

What Is Churn Rate and How Does It Relate to Customer Retention? Churn and retention are flip sides of the same coin so that you can reduce one by raising the other. Retention rate represents how many of the same group of customers you kept over the same time frame. How Do You Prevent Common Causes of Customer Churn?

Churn 89

Churn Retention Underperforming Technical Team Technical Review 89

CustomerSuccessBox

APRIL 27, 2021

In a subscription economy, customer retention is a necessary focus for business as a SaaS customer only pays 5-15% of total potential Lifetime Value upfront, the rest will only come in as future revenue IF you’re able to retain that customer. One step missed can bring a huge impact on your saas retention rate.

Retention 52

Retention Payment Features Software Review Churn 52

Totango

JUNE 4, 2021

Use These Great Customer Engagement Ideas to Increase Retention. Engagement is key to retention and referrals. Here are seven great customer engagement ideas you can easily put into practice. We’ll also show you how technology can help you automate your engagement strategy. Reward Customer Loyalty.

Engagement 62

Engagement B2C Technical Review Retention 62

User Pilot

APRIL 22, 2024

Here are a few examples of correlation and causation in product analytics: Conduct an analysis to understand user activity decline : You can use a Trend dashboard to track how users interact with its main features and break it down by user plan. Collect data to improve your product retention Let’s consider another scenario.

Retention 52

Retention Churn Onboarding Subscription 52

Blulogix

FEBRUARY 27, 2024

Technological Innovations: Delving deeper into the role of AI, machine learning, blockchain, and other emerging technologies, the whitepaper explores how these advancements are revolutionizing billing, subscription management, and customer engagement. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 97

AI Search Machine Learning Artificial Intelligence Blockchain 97

User Pilot

FEBRUARY 26, 2024

Digital product metrics can be grouped into five broad categories: acquisition , activation , engagement , satisfaction , and revenue metrics. Are you aiming for user engagement, acquisition, or revenue growth? For example, early-stage businesses will do well to prioritize user acquisition, activation, and engagement over all else.

Metrics 96

Metrics Customer Lifetime Value Scale SaaS 96

User Pilot

NOVEMBER 12, 2023

How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. Upgrade intent : This intent is felt by existing customers who express an interest in enhancing their current subscription or feature usage. Recognizing churn intent early is vital for customer retention efforts.

Scale 102

Scale Underperforming Technical Team Churn Trends 102

User Pilot

SEPTEMBER 19, 2023

The result is a decline in the churn rate and an increase in customer retention. TL;DR Churn prediction involves identifying at-risk customers who are likely to cancel their subscriptions or close/abandon their accounts. This includes targeted re-engagement campaigns, personalized customer education, and more.

Churn 104

Churn Machine Learning Artificial Intelligence Data Analysis 104

Totango

MAY 14, 2021

Customer retention is the keystone in any customer success strategy. There are many different types of customer retention metrics that one can track. Which customer retention metrics have the biggest impact on your business? Customer Retention Rate. The result is your customer retention rate. Revenue Churn Rate.

Metrics 65

Metrics Retention Software Review Customer Lifetime Value 65

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Track feature usage to understand customer engagement. Apply gamification principles to enhance user engagement. Identify at-risk customers using NPS surveys.

Churn 92

Churn SaaS Payments Payment Solutions Payments 92

User Pilot

FEBRUARY 27, 2024

By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products! In-app events give you valuable insights into user behavior.

Payment Solutions 102

Payment Solutions SaaS Payments Payments User Experience 102