User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Cross functional management was attempted but often not effective. In the early SaaS days, management structure was essentially the same.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Management might even know that they’re using a product. A word of caution.

Underperforming Technical Team 188

Underperforming Technical Team Outsourced Development Development Part-Time VPE 188

Frontegg

JANUARY 27, 2022

These tools can be used to improve product engagement, reduce in-app friction, and achieve your Product-Led Growth business goals. One such example is automatically shooting up an onboarding video for new customers. With more and more users signing up for Freemium version or Free Trials, managing account signups can become challenging.

New CTO 98

New CTO SaaS Payment Features CTO 98

Casey Accidental

FEBRUARY 8, 2022

Retention & Engagement. A deep dive on how to understand, measure, and improve retention through activation, engagement, and resurrection. Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new).

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Sales Hacker

FEBRUARY 17, 2021

Wouldn’t it take away from allowing managers to manage and coach — not to mention the monstrous to-do lists of VPs and CEOs? Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. Who doesn’t love a good combo of ham, egg and cheese?

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

New CTO 260

New CTO Scale Sales Hiring AWS 260

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. With Off the Ledger, we are creating a valuable resource that both engages and informs our community. ”.

Marketing 98

Marketing Social Media SaaS New CTO 98

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. Before Kubernetes, DevOps teams were confined to assembling their own container orchestration and management solutions. Engagement Experience via overviews, reportings and in-app messaging.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

SaaSHolic

MAY 5, 2023

Latin America has interesting characteristics that make it a viable place for investment, including a high level of internet penetration and social engagement. The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. This emphasis on being quick to respond is a crucial component in Klaus’ set of values for customer support.

Technical Review 118

Technical Review Systems Review New CTO Customer Support 118

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s suite of tools helps you engage customers on social media. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Outseta

MARCH 21, 2018

By Geoff Roberts 5 min read As I’ve been engaging with SaaS start-ups across industries this year, one thing has become certain; real estate tech is hot in 2018. Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). is a New Jersey based online property management platform built for both landlords and tenants.

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

Frontegg

NOVEMBER 4, 2021

Getting in touch and engaging with these influencers can significantly boost your PLG efforts. Besides his ProductLed portal, Wes is arranging the Product-Led Summit and managing the Product-Led Podcast , both popular ventures today. Growth Product Manager at Hubspot. Entrepreneur and Managing Director at ProductLed.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Chart Mogul

MARCH 5, 2019

Jenna Ochoa is the Partner Marketing Manager at Justuno. “Segmentation gets people to make decisions” Travis Logan, CTO & Co-Founder, Justuno. For example, what information are you currently capturing when a new visitor arrives at your site? ChartMogul customer Justuno takes us through it.

Merchant Services 73

Merchant Services Scale New CTO CTO 73

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Sam Taylor: On my first leadership role, I was the first enterprise sales rep, a manager of mid-market team. Bret was formerly the CTO at Facebook. What measurements should be used to determine their success?

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

OpenView Labs

OCTOBER 5, 2021

When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We These key differences between how B2C and B2B companies view and manage growth are driven by and influence growth’s relation to various parts of their respective customer journeys.

B2C 65

B2C B2B New CTO Acquisition 65

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. You can use them the next time you need to convince your manager brand investment makes sense.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. But many PPC’ers point out that automated bidding is increasingly reducing the time spent on manual bid management. . Yosem Reichert-Sweet, CTO, Unbounce. We do our marketing… on the internet.”)

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Unbounce

MAY 19, 2020

For this reason, the message you deliver should focus on helping your audience manage their time and money effectively. If your product offers an immediate solution to the challenges of the new normal, you may also want to place that message front and center on your website. Use engaging, human imagery.

New CTO 145

New CTO Branding CTO Social Media 145

ProfitWell

DECEMBER 6, 2019

Along with: What’s the ROI of your customer success manager? Sprinklr scooped up the social advertising business this week in a perfect complement to what Sprinklr has been building for the past decade: one platform for customer experience management. That glass of whiskey after a tough go at work? Weekend Wisdom.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

ProfitWell

SEPTEMBER 5, 2019

Chargify has made it their mission to knock down these walls and make your life easier when it comes to generating and managing subscription revenue. Michael Klett, Co-Founder & CTO, Chargify. From here on out, Chargify customers can access ProfitWell’s 100% accurate SaaS financial and engagement analytics. RevOps and Hops.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s suite of tools helps you engage customers on social media. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. Our sales manager is living on another planet.

Underperforming Technical Team 86

Underperforming Technical Team Sales CTO Coach New CTO 86

Audacix

JULY 18, 2022

Remove infrastructure bottlenecks: you do this by ensuring that your infrastructure configuration and management doesn't become a bottleneck to developer productivity. Get DevOps tools to automate functional testing DevOps without automated software testing is like racing a Ferrari with the handbrake engaged.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Audacix

JANUARY 1, 2019

Remove infrastructure bottlenecks: you do this by ensuring that your infrastructure configuration and management doesn't become a bottleneck to developer productivity. Automate functional testing DevOps without automated software testing is like racing a Ferrari with the handbrake engaged.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

SaaStr

MAY 8, 2019

Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Namely is an HR software company that offers HR, payroll, benefits and talent management tools to businesses. Prior to Automattic, Matt was a senior product manager for CNET, Co-Founder of GMPG and Principal at Audrey Capital.

CTO Coach 27

CTO Coach New CTO CTO Web Development 27

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more. Short on time?

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. Watch Cyrus’ full talk, SEO Success: The One Engagement Metric to Rule Them All. Speechless. But fear not!

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

Buffer Resources

JANUARY 30, 2023

He spent 12 years at Amazon, leading organizations as a general manager and technology director. Then he became CTO at Bezos Academy, a non-profit organization founded by Jeff Bezos. He knew posting consistently on social media could help but struggled with the time-consuming nature of social media management. Here’s how.

Social Media 17

Social Media CTO Coach CTO Hire New CTO 17

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. Buyer and Seller Engagement ??? Buyer and Seller Engagement ??? Buyer and Seller Engagement ???

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? How can startups clearly and articulately present their plans for security, compliance and change management? And second, just last week he started an incredibly exciting new opportunity with his new company.

CTO Hire 134

CTO Hire compliance Scale Startup 134

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Then, we found Chargify.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

OpenView Labs

OCTOBER 11, 2019

This simplifies our engagement with the provider and gives us the ultimate control over how much value we extract from the service. This approach meant that the HR buyer only had to go to the group holding the purse strings—the board, finance, CTO, VP of Engineering, etc. Instead, we now pay a finite, fixed fee for mobile service.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStr

JANUARY 10, 2020

In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? 298: Startup success is not exclusive to Silicon Valley. Yep, we did that.

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 177

Scale Enterprise Scaling Sales Hiring 177

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. Pietro Bezza | Managing Partner @ Connect Ventures. We’ve got half a billion into management. Want to see more content like this?

New CTO 145

New CTO Sales Hiring B2C CTO Hire 145