Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. Dee: Fantastic.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

MAY 8, 2020

Prior to Work-Bench, Jessica was a Learning and Development Manager at Cisco Systems, where she worked with the Engineering organization on Agile transformation, innovation and culture. Where does Jessica find managers and founders do pipe reviews wrong? How should sales teams and CS respond to requests for discounts?

Sales Recruiting 187

Sales Recruiting Technical Review Sales Hiring Outsourced Development 187

SaaStr

APRIL 23, 2019

And can you talk a little bit about touching on the hiring point, because you did say that you focused a lot on talent, and recruiting. And coming from Brazil without a big network in Silicon Valley, un-launched, without a website, it was actually really hard to recruit the first ten people. And it’s very helpful. Anu: Got it.

Sales Hiring 185

Sales Hiring Sales Recruiting Scale Payment Methods 185

ChurnZero

DECEMBER 18, 2020

Stay tuned: The full Customer Success Leadership Study report with more key findings and recommendations for Customer Success leaders will be available in the beginning of January 2021. For me, it’s adoption, which hopefully could be a joint leadership between product and Customer Success. Finish the feature. How was it marketed?

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Loving our podcast content? So you bake that into pricing model.

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

SmartKarrot

APRIL 8, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Develop & maintain Key Account Plans supported by regular onsite customer reviews.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 212

Sales Hiring Sales Recruiting Scale Technical Advisors 212

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 228

Part-Time VPE Scale Sales Recruiting Sales Hiring 228

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

ChurnZero

NOVEMBER 15, 2019

It’s all about sending direct mail during the holiday and it also tends to be our highest sales quarter and therefor it’s also our highest renewal quarter. So, before Q4 even beings, we start to coordinate with sales leadership to get their forecasts so that we can set hiring plans for the quarter.

Customer Success 40

Customer Success Sales Recruiting Scale Technical Review 40

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. You have two partners and one or two other investing?

Investment 169

Investment Technical Review Part-Time VPE Development Team Review 169

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. As a SaaS company, however, you’ll need to educate your reseller partners about how to create a new revenue stream that is supported by your app—the margin on reselling alone likely isn’t worth it for them. This generates recurring revenue.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

Sales Hacker

OCTOBER 21, 2021

College-educated women hold fewer than one-third of all B2B sales jobs despite being the better-educated gender. Additionally, race also plays a significant factor, with white people making up over 88% of the entire workforce in sales. Better-scoring sales. What does it mean to diversify your sales team?

Sales Recruiting 90

Sales Recruiting Sales Hiring Sales Education 90

SmartKarrot

MARCH 4, 2021

A CPO also needs to make sure that product promotion and sales are on point. Some employers expect more educational qualifications- master’s, doctoral, information technology, marketing, or more. Recruiters also expect a minimum of ten years’ experience in the product domain. Product Marketing. This includes-. Bottom Line.

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

Sales Hacker

JANUARY 28, 2021

That idea might sound crazy, but it’s actually part of a new trend sales organizations are using to hit their revenue targets. Social selling is a way for sales professionals to use social media platforms to connect with prospects and start building relationships. LinkedIn Profile Tips for Sales Reps.

Sales Recruiting 119

Sales Recruiting Technical Review Sales Hiring Software Review 119

SaaStock

FEBRUARY 14, 2019

Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova. Starting as VP of Sales, in less than two years he became CEO. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 187

Travel Marketing Scale Outsourcing Services 187

SaaStr

NOVEMBER 15, 2019

Rachel Carlson , Co-Founder and CEO @ Guild Education, the leader in education benefits offering the single most scalable solution for preparing the workforce of today for the jobs of tomorrow. Does having an exec and sales team in one place and the rest of the team elsewhere work? In my mind it’s a bit of an 80:20.

Education 110

Education Sales Hiring Technical Review Underperforming Technical Team 110

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. This panel will speak tactically to various comp design options as a way for management to determine and promote ideal behavior in their front-line teams. Meghan Gill | VP of Sales Ops @ MongoDB. FULL TRANSCRIPT BELOW.

Sales Recruiting 138

Sales Recruiting Sales Hiring Scale Sales 138

SaaStr

APRIL 18, 2019

And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. And so once I had the idea I convinced my father to invest and become a customer. He was investing in internet companies. He and I went to MIT together. And no boring demos.

Sales Recruiting 188

Sales Recruiting VP of Engineering Scale SaaS Payments 188

SaaStr

JUNE 11, 2019

Keith Rabois is an investment partner at Khosla Ventures where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Because you’ve done a lot of angel investments in your time as well. I probably invested in 80 or so, maybe 85 companies.

Merchant Services 248

Merchant Services Part-Time VPE Sales Hiring Scale 248

Sales Hacker

APRIL 21, 2021

Do you love chasing down the sale? What about using data analysis to create sales strategies? Revenue operations (RevOps) is a centralized org within a company that supports all revenue-generating business operations including Sales Ops, Marketing Ops, Customer Success Ops, and systems management. Unified data problems.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

SaaStr

AUGUST 26, 2022

As SaaStr Europa 2022 drew to a close, attendees took one more opportunity to ask Jason questions about topics like how to navigate the current market, the future of work, playing in a crowded space, and hiring your first VP of Sales. It was funny for Henry to say he segmented his sales team at 80 million in ARR. Transcript.

Sales Hiring 235

Sales Hiring Scale Sales Recruiting Scaling 235

SaaStr

JUNE 23, 2019

Keith Rabois is a General Partner at Founders Fund where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Because you’ve done a lot of angel investments in your time as well. I probably invested in 80 or so, maybe 85 companies. You guys are awesome.

Merchant Services 195

Merchant Services Part-Time VPE Sales Hiring Scale 195

SaaStr

APRIL 3, 2020

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * How does this compare to the relationship of sales and marketing more traditionally?

Sales Recruiting 185

Sales Recruiting Sales Hiring Scale Branding 185

SaaStr

AUGUST 5, 2019

And this is the moment of reckoning that you get to as a SaaS company is that a sale is not the end. You can be very happy when you sell someone, you can exalt, you can have the high fives, but a sale is really the beginning. First off, the land, this is your typical initial sale. That’s really what they’re buying.

Sales Recruiting 173

Sales Recruiting Construction Scale SaaS 173

Sales Hacker

JANUARY 23, 2018

Before we get into our 2017 recap and 2018 road map, I wanted to provide some quick background on how Sales Hacker came to be. How It All Began: The Story of Sales Hacker. I can’t believe it’s been 4 years since we threw our first Sales Hacker Conference in September of 2013. 2014: Full Time on Sales Hacker.

Sales Recruiting 92

Sales Recruiting Scale Sales Hiring Sales 92

SmartKarrot

MAY 9, 2022

Create and execute a talent strategy that recruits, onboards, and develops diverse talent. Create end-user engagement and education strategy that results in achieving product/solution adoption goals. Represent the voice of the customer to provide input into every core product, marketing, and sales process.

Customer Success 3

Customer Success Sales Recruiting Systems Review Onboarding 3

SaaStr

NOVEMBER 12, 2019

I started a software company in college to make it easy to update websites called Content Management Software Now, and I had this idea for Pardot, I wanted to make it easy for marketers to run campaigns online and measure their results. SalesLoft, why was that Pardot, I tried to recruit this guy, Kyle Porter, to come run sales at Pardot.

Sales Recruiting 171

Sales Recruiting Scale Outsourcing Services Sales Hiring 171

Sales Hacker

JULY 8, 2019

All sales organizations look for an edge. More refined sales strategies and tactics. Otherwise, companies wouldn’t continue to invest in those approaches. That means building a world where everyone has equal rights, equal access to education, equal pay for equal work, and an equal opportunity to succeed. Better training.

Sales Recruiting 63

Sales Recruiting Sales Leadership Education 63

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

NOVEMBER 19, 2019

It’s a global technology focused investment firm. Then I went over to the sales department. The demo is the sale and we close everybody in month. Just as an example, at Battery we invested in a company called Bright Tree, which is outside of Atlanta, which makes software for the home health care market.

Scale 173

Scale SMB VP of Engineering Leadership 173

SaaStr

MARCH 27, 2020

Before entering the world of SaaS, May was a vice president at one of the world’s largest sovereign wealth funds, where she was the first employee on the technology investment team, building a portfolio now worth over $20B. May Habib: Well, I started my career in banking and then I moved over to the investing side.

VP of Engineering 214

VP of Engineering Sales Hiring Leadership Sales Recruiting 214

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution.

Sales Hiring 138

Sales Hiring Scale Technical Advisors Underperforming Technical Team 138

Intercom, Inc.

JANUARY 9, 2020

As a result, they were able to harness all these skills and they all graduated, which is unusual in adult education. Instead, throughout every course we talk about accessibility: when you’re doing your user research we ask, “How are you going to recruit accessible participants?” You lose sales you didn’t want to lose.

Sales Recruiting 165

Sales Recruiting User Experience Government Leadership 165