Sat.Feb 25, 2023 - Fri.Mar 03, 2023

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14 Actionable User Adoption Strategies to Drive SaaS Business Growth

User Pilot

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. Adoption is essential because it drives customer success and increases engagement.

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The Importance of Clean Data When Prospecting

Predictable Revenue

Jake Biskar joins the Monthly Meta Podcast to discuss the importance of clean data when prospecting and tips for better email outreach. The post The Importance of Clean Data When Prospecting appeared first on Predictable Revenue.

Data 241
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Usage Based Billing Software: Stand-alone vs Stand-out Options

Sage Intacct

The demand for billing flexibility is one of the hallmarks of the SaaS industry. Between usage-based billing , feature pricing tiers, and all kinds of hybrids between the two, accounting teams at startups are quickly discovering the need for effective, sophisticated usage-based billing software.

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5 Interesting Learnings About The Trade Desk at $2 Billion in ARR

SaaStr

So what if I told you there is a SaaS company you likely have never really heard of unless you are in adtech / advertising, doing $2 Billion in ARR, with a $28 Billion market cap even today, that’s insanely profitable and yet still growing 32%? Yes, this company exists. It’s called The Trade Desk. It’s self-service SaaS for AdTech, so it’s often seen more as an Adtech player than a SaaS company, but the reality is it’s software for ad spend.

Scale 264
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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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SEO and Social Media Marketing - 5 Tips to Make Them Work Together

Inturact

More Trending

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5 Steps To Boosting Your Customer Journeys With Cutting-Edge Digital Strategies

Valuize Consulting

A Digital-First Approach To Delivering Efficient Customer Value: Are You Leveraging The Power Of Digital Touch For All Of Your Customers? The needs and expectations of the modern B2B customer are multifarious and ever-changing; 57% of customers prefer online channels of communication & 78% of customers have used multiple modalities of engagement across their customer journey (Salesforce, 2020 ).

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11 Exciting Cold Calling Alternatives to Bring in New Business

CloseSaaS

Want to avoid cold calling? These 11 amazing alternatives to cold calling will help you bring in business and close more deals this year.

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The Implications of Increased Regulatory Scrutiny for Startup Acquisitions

Tom Tunguz

The FTC reportedly will sue to stop Adobe from acquiring Figma. Similar questions have surrounded Microsoft’s acquisition of Blizzard; The US Department of Justice seeks to unwind the Google/DoubleClick merger ; British regulatory bodies forced Facebook to reverse its Giphy acquisition. Visa abandoned plans to buy Plaid after facing a suit. We’re entering a period wherein governments regulate large technology businesses more actively.

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Xero or Sage: Choosing the Right Accounting Software for your Business.

Chargebee

Keeping track of your company’s finances is very important.This includes but is not limited to tracking what you’re bringing in, but also being able to capitalize on time-based profitability, and keeping your data handy for the IRS.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Sciforma Review

The Daily Egg

You can’t be in two places at once, but with Sciforma you can manage much more than just one project at a. The post Sciforma Review appeared first on The Daily Egg.

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Buy Out Contracts: At Least Think About Making Them Part of Your Sales Toolkit

SaaStr

So we’ve done a few good posts on SaaStr about how to steal a customer / prospect from a competitor on SaaStr here: How to Steal a Customer From the Competition (a good one) Want to Steal a Customer From the Competition? You Gotta Do the Work (Of Course) Your Competition is Trying to Sell To, And Steal, Your Customers And yet, I still see so few SaaS companies doing even the most basic steps here.

Sales 277
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Magical Metrics with Omni

Tom Tunguz

In August, I wrote about why Omni’s technology reinvents BI once more. The Omni founding team hails from Looker & Stitch. They’ve set out to solve the problems customers faced with the previous generation of BI. Today, I can show you what this means in practice because Omni is commercially available. Anyone who has managed a larger BI deployment has faced the challenge of managing hundreds, perhaps thousands of metrics.

Metrics 245
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Clouded Judgement 3.3.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Consumption Thoughts We’re really learning a lot about consumption models, and how they fare in a down market. Coming into this cycle I had two hypotheses on how consumption models would fare relative to their seat based counterparts (speaking in very generalized terms): Hypothesis A : Consumption takes a hit first, with the hit to seat based coming on a lag.

Cloud 141
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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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Most Common (and Hardest!) Objections to Get Past

Predictable Revenue

We surveyed over 160k+ cold calls to find the most common and difficult objections and how to overcome them. Here’s what we learned. The post Most Common (and Hardest!) Objections to Get Past appeared first on Predictable Revenue.

Revenue 130
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Dear SaaStr: Does Raising Funding From VCs Limit Your Exit Options? If So, How Much?

SaaStr

Dear SaaStr: Does Raising Funding From VCs Limit Your Exit Options? While technically true, especially if you’ve raised a lot (as many did in the Boom Times of late 2020 to early 2022), I believe embedded in this thinking is some bad advice. VCs are expecting a positive return on their investment. They are wished for 100x their money (that’s what “makes a fund), hoping for at least 10x their money, OK with 5x, and will settle for 2x-3x.

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Pulp Nonfiction : What I Learned Writing a Blog Post with ChatGPT

Tom Tunguz

Over the past week, I put ChatGPT to the test, enlisting it as copy-editor for a forthcoming blog post. Here was my process: I dictated a blog post outline into a Google document I prompted ChatGPT to revise the post for clarity & pasted the text I copied ChatGPT’s response, edited it some more & consulted ChatGPT for three rounds just like John McPhee So, does a robot copy-editor work in practice?

ChatGPT 192
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‘Digital twin’ tech is twice as great as the metaverse

IT World

Facebook went all in on the “metaverse” a year and a half ago. The company changed its name to Meta and started pumping a billion dollars a month into a Hail Mary boondoggle to achieve relevance in the post-social world to come. Now Meta finds itself entering a “ metaverse winter ” — a general decline in investment and excitement around the idea. Meta itself has laid off thousands in its metaverse and social businesses alike.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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SaaS Companies: Four Signs You’ve Outgrown Stripe

FastSpring

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. What if, instead of spending so much time making your payment stack work for you, your developers could focus on your product? This is one of the primary reasons why growth expert Fred Linfjärd encourages SaaS companies to consider using a merchant of record instead of a DIY solu

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58% of Top YC Companies Are HQ’d in the SF Bay Area. But … 82% are Partially or Fully Remote

SaaStr

So if you were on social media this week, you probably saw a ton of YC companies talking about how they were in the 2023 Top Companies. SaaStr Fund has invested in several of them, from Algolia to Treasury Prime to RevenueCat and more and it’s always fun to see awards and similar content from leaders like YCombinator. But beyond the great stories of who is breaking out, I found a quiet set of statistics even more interesting: where they are breaking out.

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Nimble Webinar: 3 Things You Need For Digital Sales Success in 2023

Nimble - Sales

Last month, our Nimble CEO Jon Ferrara, hosted a webinar with DLA Ignite founder Tim Hughes. Tim is recognized as a leading pioneer and innovator of Social Selling, and Jon is a SaaS entrepreneur and a CRM pioneer. When two recognized industry leaders and experts come together to share their knowledge and information, it’s something […] The post Nimble Webinar: 3 Things You Need For Digital Sales Success in 2023 appeared first on Nimble Blog.

Sales 144
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OpenAI launches APIs for ChatGPT and Whisper

IT World

OpenAI has made available APIs for ChatGPT and the company’s AI-powered transcription and translation service Whisper. These APIs will help businesses to integrate ChatGPT and Whisper into their conversation platforms and will be substantially cheaper than using the company’s existing language model. “Through a series of system-wide optimizations, we’ve achieved 90% cost reduction for ChatGPT since December; we’re now passing through those savings to API users,” the company said in a blog post.

ChatGPT 122
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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Do You Have Lightning In a Bottle? How to Benchmark Your Social App 

Andreessen Horowitz

When a new social app starts to “work,” it feels like magic, but often looks like a black box. What causes a product to take off, and then continue to pick up steam—to the point where millions of people are … The post Do You Have Lightning In a Bottle? How to Benchmark Your Social App appeared first on Andreessen Horowitz.

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Dear SaaStr: When Do You Start to Develop a Brand in SaaS?

SaaStr

Dear SaaStr: When Do You Start to Develop a Brand in SaaS? In my experience, probably about $2m worth of happy customers. At that point, you don’t have a world-famous brand or anything. But you do start to have a “mini-brand”, where folks in your top niche or segment start to have heard of you. If your product costs $2,000 a year, that might be around 1,000 customers.

Branding 233
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Nimble Adds New Deal Pipelines to Mobile Apps

Nimble - Sales

We are excited to announce we’ve updated our Nimble mobile Apps to support our newly Redesigned Deal Pipeline features. These updates are available for both our iOS and Android apps. As you may have heard, we recently soft-launched our new Redesigned Nimble Deals Feature. Now with our updated mobile apps, you can start using our […] The post Nimble Adds New Deal Pipelines to Mobile Apps appeared first on Nimble Blog.

Mobile 101
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Bing’s AI chatbot came to work for me. I had to fire it.

IT World

By now you’ve likely read the reviews of the new generative AI chatbot embedded in Microsoft’s Bing search engine : how in an exchange with New York Times reporter Kevin Roose it turned into a lovelorn stalker , professing its love for him and trying to get him to leave his wife, or when it told an Associated Press reporter he was ugly and had bad teeth, likening him to Adolf Hitler “because you are one of the most evil and worst people in history.

AI Search 111
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How to Build a Customer Feedback Form [+ Examples and Best Practices]

User Pilot

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. In this article, we’re going to unpack the techniques, examples, and tools you need to create effective feedback forms within your own SaaS. Let’s dive in!

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Get Excited!! SaaStr Europa Comes to London on 6-7 June!!

SaaStr

So with our first SaaStr APAC behind us, it’s time for the 4th SaaStr Europa ! This time we’re moving to London, for the biggest Europa ever! Right now we’re tracking to 162% of 2022’s attendance in Barcelona, which was already a record. We’re hoping to approach or hit 5,000 total SaaS founders, VCs and execs in London!

SaaS 232
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Retention Benchmarks and Insights From Studying Over 2,100 SaaS Businesses

Chart Mogul

Retention isn’t a silver bullet, but in SaaS, it’s the closest thing to it. Why is retention so pivotal? What does good retention look like? And does higher retention mean higher growth? We analyzed it all in our inaugural ChartMogul SaaS Retention Report. Here are the four insights that stood out in our research: Companies … Retention isn’t a silver bullet, but in SaaS, it’s the closest thing to it.