Sat.Apr 22, 2023 - Fri.Apr 28, 2023

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The Top Bootstrapped SaaS Companies Ever: Atlassian, Mailchimp and Qualtrics

SaaStr

Dear SaaStr: What is the most inspiring bootstrapped SaaS out there? Atlassian is worth $40B today, pretty darn impressive. The founders owned 78% at IPO. Very impressive. The combo? Utterly epic pic.twitter.com/oN5vm3y4Ii — Jason Be Kind Lemkin  (@jasonlk) April 19, 2023 In SaaS, I nominate 3 for The Best Bootstrappers Ever. First, Atlassian.

SaaS 264
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Software Spending Growth Will Accelerate by 40% in 2023, But it Doesn't Feel that Way

Tom Tunguz

Software spending in 2024 should rise 12%, increasing from 9% last year according to Gartner. Overall spending will rise from $4.4t to $4.6t. Why doesn’t it feel that way? Devices will be the only category to decline. CDW, a $20b distributor of software & hardware, announced earnings last week & their results echoed these. CDW has a significant government & education business.

Software 258
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Navigating the High Cost of AI Compute

Andreessen Horowitz

Source: Midjourney The generative AI boom is compute-bound. It has the unique property that adding more compute directly results in a better product. Usually, R&D investment is more directly tied to how valuable a product was, and that relationship is … The post Navigating the High Cost of AI Compute appeared first on Andreessen Horowitz.

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Communicating Your Value in a Challenging Economy with Gavin Page

Predictable Revenue

Gavin Page joins Collin Stewart on the Predictable Revenue Podcast to discuss the changes that have occurred in sales development and how to communicate your value in a challenging economy. The post Communicating Your Value in a Challenging Economy with Gavin Page appeared first on Predictable Revenue.

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Guide to Business Writing

Everything you need to know about better business writing in one place. This is a complete guide to business writing — from a clear business writing definition to tips on how to hone your business writing skills.

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Don’t Say Ending ARR

Kellblog

As long as the country’s in a censorship mood , I figured that I could jump on the bandwagon and propose that we ban discussion of one of my pet-peeve SaaS metrics: ending ARR. Wait, but aren’t you the guy who said that if you only knew two things about a SaaS company and needed to value it, one would be ending ARR and the other would be its growth rate?

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More Trending

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The Essential Guide to In-App Onboarding in 2023

User Pilot

What’s in-app onboarding? What are different onboarding types? How’s web mobile app onboarding different from web app onboarding? These are some of the questions we answer in the article. We also look at The characteristics of good onboarding, Best practices, Mistakes to avoid, Some excellent examples of its implementation, And tools you can use to deliver outstanding onboarding experiences for your users.

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New Research: Dark Social Falsely Attributes Significant Percentages of Web Traffic as “Direct”

Sparktoro

When site owners and marketers log into their analytics tools to determine how visitors discover and reach their properties, they expect accurate information. Unfortunately, that data is often massively flawed. SparkToro partnered with Really Good Data in a recent experiment to drive 1000+ visits across 11 major social networks and observe how Google Analytics categorized these referrals.

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Capture, Categorize, Create: A System for Capturing Your Ideas and Using Them To Create Content

Buffer Resources

We’re in an era where if you are trying to create a personal brand online or share your work, you do that by creating content — and creating content is a fantastic way to build your brand, make new connections, and level up your knowledge. When you add it all up, though, it can be a lot of content to create, even with the right tools in place.

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Three ways customer success can support product management to everyone’s benefit

ChurnZero

The respective directors of the customer success team and the product team were really going at it. The meeting we were in was supposed to be a forum where the two teams could trade notes and collaborate on the product roadmap. Yet, there wasn’t a whole lot of teamwork going on—participants were simply talking past each other. Customer success would attest something like “If we don’t build this feature for this customer, they won’t renew.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Hunter.io Review

The Daily Egg

Hunter.io finds email addresses to help you connect with people on your business radar. This simple yet potent tool can find contacts. The post Hunter.io Review appeared first on The Daily Egg.

Business 292
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At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO. And Most Co-Founders Are Not Equal (And That’s OK). UPDATED

SaaStr

I was curious the other day how many of the recent Cloud and SaaS IPOs had founders that were equal co-founders from an equity perspective. That was how I was brought up (the first start-up job I had, the founders were equal shareholders). And I generally thought that 50:50 was the default, albeit with many exceptions. Well, I was wrong. Only 4 of the most recent ~30 SaaS/Cloud IPOs I looked at had equal founder ownership at IPO, Atlassian, Pagerduty, and (close enough) MongoDB and Amplitude:

SaaS 252
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Microsoft's Billion Dollar AI Business

Tom Tunguz

I’m watching public company earnings to identify early trends in the software market to inform startups’ plans for 2023. Yesterday, Microsoft & Google announced earnings. Amazon, Cloudflare, & Mongo announce later this week. Google Cloud Platform (GCP) & Microsoft Azure had strong quarters with about 28% annual revenue growth each.

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Clouded Judgement 4.28.23

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Hyperscalers Report - With a Massive Headfake! What. A. Week! AWS (Amazon), Azure (Microsoft), and Google Cloud (Google) all reported this week. Quick recap below: AWS (Amazon): $85B run rate growing 16% YoY (last Q grew 20%) Azure (Microsoft): ~$60's billion run rate (estimate) growing 31% YoY (last Q grew 38%) Google Cloud (includes GSuite): $30B run rate growing 28% YoY (la

Cloud 130
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“Build vs Buy Analytics?” The Question ALL SaaS Leaders Need to Answer in 2024

As a SaaS leader, you know that the more metrics, insights, and analytics you add to your products, the more engagement you’ll have – and the stickier your product will become with customers. At what point do you decide to keep building your analytics in-house or invest in an embedded analytics solution? Read our Build vs. Buy Analytics guide to learn: Top 4 benefits of embedded analytics A quick cost comparison of in-house analytics development vs embedded analytics 10 considerations to help yo

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Communicating Your Value in a Challenging Economy with Gavin Page

Predictable Revenue

The past few years have been a rollercoaster ride for everyone, especially those in […] The post Communicating Your Value in a Challenging Economy with Gavin Page appeared first on Predictable Revenue.

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How to Create Urgency in Sales. When There Really Isn’t Any.

SaaStr

Dear SaaStr: How Do I Create Urgency in Sales. When There Really Isn’t Any? Creating urgency is an art. Most founders are great “middlers”. They are great at explaining not just what the product does, but what it can do to solve your problems. No one is better than a founder at this. And then … the deal often never quite closes. The prospect got interested, took the call and the meeting, but … didn’t ask for a contract.

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ChatGPT learns to forget: OpenAI implements data privacy controls

IT World

OpenAI, the Microsoft-backed firm behind the groundbreaking ChatGPT generative AI system, announced this week that it would allow users to turn off the chat history feature for its flagship chatbot, in what’s being seen as a partial answer to critics concerned about the security of data provided to ChatGPT. The “history disabled” feature means that conversations marked as such won’t be used to train OpenAI’s underlying models, and won’t be displayed in the history sidebar.

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How the U.S. Can Rewire the Pentagon for a New Era

Andreessen Horowitz

We are in the early stages of a generational defense cycle that requires unconventional thinking and tools. The invasion of Ukraine highlights this evolution: comparatively low-cost weapons, from drones to precision artillery, are leveraging cutting-edge networks, like SpaceX’s Starlink, to … The post How the U.S. Can Rewire the Pentagon for a New Era appeared first on Andreessen Horowitz.

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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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How to Analyze Customer Data In SaaS? [Methods & Examples]

User Pilot

Why is it important to analyze customer data? Because it’s one of the best ways to improve customer retention and grow faster in SaaS. In this article, we cover: What customer behavior analysis is and why it’s important. 6 ways to collect and analyze customer data. What the best customer data platform is for SaaS companies. TLDR; Customer data analysis is the process of collecting and analyzing data to identify trends and better understand customers.

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Dear SaaStr: Is it OK to Modify the Standard SAFE Form?

SaaStr

Dear SaaStr: Is it OK to Modify the Standard SAFE Form? There’s an issue I see blow up several times now as an investor. It’s when a founder takes a so-called standard SAFE … and modifies it, and doesn’t really tell the investors it is sent to. Here’s what I’ve seen over the years: Removing antidilution protection Converting to last round security, not next round Converting to common, not next round security / preferred No premium / no return if company acq

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Schools look to ban ChatGPT, students use it anyway

IT World

School districts throughout the US and abroad have banned chatbot use on their networks and devices over fears students will use generative AI tech to hand in unauthentic and potentially plagiarized work. Universities and their professors are also wringing their hands about how to deal with artificial intelligence such as ChatGPT that students can use to write papers or generate exam answers.

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Hello, ZEO! with Stéphane Dierick, Senior Client Manager

Zuora

Hey, world—say Hello, ZEO to Stéphane Dierick. This series follows the unique stories of our people, whom we call ZEOs, […] The post Hello, ZEO! with Stéphane Dierick, Senior Client Manager appeared first on Zuora.

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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Product Adoption Framework for SaaS Companies to Achieve Higher Adoption

User Pilot

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. We’re going to unpack what adoption is, why it matters, how to measure it, the strategies you can use to improve it and share the right tool for the job. Ready to get started?

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5 Interesting Learnings from Squarespace at $1 Billion in ARR

SaaStr

Squarespace produces amazing websites for SMBs — we are a big customer at SaaStr. And that’s powered it all the way to a $1B run-rate with 28% EBITDA. Self-serve products can and should be quite profitable at scale. But it’s also a story of hitting some limits on TAM, and growth has slowed to 10% at $1B ARR. And subscriber growth of only 3%. 5 Interesting Learnings: #1.

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EU closes in on AI Act with last-minute ChatGPT-related adjustments

IT World

The European Parliament is set to formalize its position on what could be the world’s first set of regulations for AI by a major legislative body, as EU lawmakers reached a provisional political agreement on Thursday. Members of the European Parliament (MEPs) have been debating the content of the EU's AI Act and have agreed on compromise amendments, with a few last-minute adjustments pertaining to generative AI.

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Investing in Pinecone

Andreessen Horowitz

With the inflection of large language models (LLMs), we’re witnessing a paradigm shift in software development and the computing industry as a whole. AI is happening and a new stack is forming before our eyes. It’s like the Internet all … The post Investing in Pinecone appeared first on Andreessen Horowitz.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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AI User Onboarding: 8 Ways To Use Artificial Intelligence to Drive Success

User Pilot

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. Shall we dive in? TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption.

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5 Customer Marketing Strategies Guaranteed To Grow Your Business with Tara Robertson, CMO at Bitly (Pod 654 + Video)

SaaStr

The customer marketing journey in SaaS is like rock climbing minus the risk of potential death. But you’re falling, dodging, climbing, and hoping to scale the top of a mountain. Jason Lemkin, CEO and Founder of SaaStr, said, “How much do you talk about Customer Marketing? Be honest. It’s the #1 thing SaaS companies do the least of, that they should be doing far more of.

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Amazon, Facebook, Twitter on EU list of companies facing DSA content rules

IT World

The EU Commission has announced 19 large online platforms and search engines that will face new content moderation rules under the Digital Services Act. The legislation, passed last year, introduced a specific regime for Very Large Online Platforms (VLOPs) and Very Large Online Search Engines (VLOSEs), all of which have more than 45 million users in the EU.