Tue.Jan 09, 2024

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Integrating Offshore Developers into Your Corporate Culture

TurnKey Labs

In the globalized world of technology and business, the trend of hiring offshore developers has become increasingly prevalent. Companies are turning to talent pools beyond their local regions, seeking the unique skills and cost efficiencies that offshore developers bring to the table. However, this shift is not without its challenges.

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In 2024, Maybe It’s Best Everyone Starts as an Individual Contributor.

SaaStr

So much has changed the past few years on the people side in SaaS and tech. Perhaps the biggest change though is how many folks want to manage a team, versus do the work themselves. The 1000+ unicorns of Covid fueled this, with ample capital to hire, hire and hire. And so did a bit of laziness that creeped into many of us during the past few years.

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How an Outbound IVR Relieves Reps of the Most Tedious Tasks

The Daily Egg

Outbound Interactive Voice Response (IVR) systems are transforming business-customer interactions by automating tasks like appointment reminders and payment confirmations. This frees up. The post How an Outbound IVR Relieves Reps of the Most Tedious Tasks appeared first on The Daily Egg.

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SaaStr Podcast Breaks Into Top 40!

SaaStr

So we’ve been focusing on leveling up a lot in our content game recently: We do terrific, free, live Workshop Wednesdays with the best in SaaS now, every week at 10am PST. Bring your questions! We’ve added the wildly successful CRO Confidential series with Sam Blond, ex-CRO of Brex and now Partner at Founders Fund We’ve upgraded the SaaStr Daily and Weekly newsletters , and they now reach 200,000+ We’ve added the very popular My App Stack to help you see what top apps le

Cloud 243
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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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What Is a Firewall and How Do I Know If It’s Working?

The Daily Egg

These days, firewalls aren’t just a part of building construction. More often, the term refers to a key component of your network. The post What Is a Firewall and How Do I Know If It’s Working? appeared first on The Daily Egg.

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Driving Sales with Digital PR: What E-commerce Brands Need to Know

The Moz Blog

When done correctly, digital public relations enables brands to elevate their presence in online news publications while boosting website authority with a relevant, growing backlink profile. Learn more in this article.

Branding 108
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How to Use Single Ease Question (SEQ) to Measure Usability

User Pilot

Any product manager can deploy a feature into production – but what’s the point of all that hard work without getting into the participant’s mind and understanding whether it’s usable or not? The Single Ease Question (SEQ) can be your key to understanding usability. It’s an easy way to gain a simple version of the truth, cut through data, highlight problematic spots, and identify areas that could be made more user-friendly.

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Past, Present, and Future of AI with Vijay Pande

Andreessen Horowitz

Bio Eats World is now Raising Health! Vijay Pande, founding partner of Bio + Health, is joined by Daphne Koller, Andrew Ng, Aviv Regev, and Jakob Uszkoreit. Vijay leads us on a reflective journey through the monumental achievements in AI from the 1980s to today, with a focus on the progress in healthcare and life sciences. This episode is drawn from the episodes we recorded in 2023 with Daphne Koller, Andrew Ng, Aviv Regev, and Jakob Uszkoreit, which are linked below.

AI 96
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How to Conduct a UX Audit in SaaS

User Pilot

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like?

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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GTM 76: 0 to $100M: You Need to Reinvent Yourself at Every Phase with Mike Molinet

Sales Hacker

Mike Molinet is the Co-Founder of Branch (branch.io), where he was COO and President, leading the company to $100M in ARR. He oversaw all things GTM there, including G&A and Product. Now, he is the Co-Founder of Thena (thena.ai), a seed-stage startup backed by Lightspeed and First Round, where they’re helping companies service and engage their customers in Slack.

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Primary vs Secondary Users UX Design in SaaS

User Pilot

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. TL;DR A primary user directly interacts with your product to achieve their goals.

SaaS 89
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Expert Picks: 5 Best CRMs for Project Management

Nimble - Sales

In the modern business world, integrating Customer Relationship Management (CRM) systems with project management is increasingly recognized as a crucial strategy for boosting organizational efficiency and competitiveness. A notable 87% of businesses have observed better project outcomes with CRM integration, highlighting its rising significance across various industries.

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CTO Mentoring – Unlocking Success for CTOs and Companies

TurnKey Labs

Chief Technology Officers (CTOs) play a critical role in steering technology-driven businesses and tech startups towards success. However, this role comes with its unique set of challenges and complexities. From keeping pace with ever-evolving technologies to leading development teams effectively, the responsibilities of a CTO are multifaceted.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Best Customers, Best Results: Unlocking Retention-Driven B2C Growth with Julius Lai

Mucker Capital

In this Mucker Growth session, Julius Lai from ArtShare d iscusses customer retention, which is often overlooked but essential for startups facing growth challenges. The following content will provide practical recaps from the webinar, including a diagnostic tool and real-world examples, making it useful for a broad audience. Customer retention is often considered a complex puzzle, but it can become more manageable when one comprehends the wealth of customer data available.

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NEW: Introducing Close for Android

CloseSaaS

Ready to skyrocket your sales (no matter where you are)? Take your deals on the go with Close’s brand new mobile app for Android—inbound and outbound calling, push notifications, and more!

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SOC 2 Report Examples for 2024: Insights into Top-Tier Compliance

Scytale

In the world of security compliance, things can get complicated. Even when searching the internet for answers, understanding the technical jargon in the information security industry can be challenging. That’s why we’re here to clarify some aspects of SOC 2 compliance , particularly SOC 2 reports, and their significance for your security posture.

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Automation: A Game-Changer in Subscription Billing

Blulogix

Automation: A Game-Changer in Subscription Billing By BluLogix Team Welcome to the eighth installment of our series on selecting the right subscription billing platform. In previous posts, we’ve discussed various aspects of the selection process, including the significance of data integration, the role of activation and provisioning, and how BluIQ by BluLogix excels in these areas.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Research Operations: Definition, Procedure, and Tools

User Pilot

With the vast number of people required to conduct research efficiently, orchestrating this symphony of manpower and resources can be incredibly challenging. This guide will walk you through what research operations are, what role research operations managers play, which product analytics to track, and how you can get started with the process! TL;DR Research operations (also known as ResearchOps) consist of organizing people, resources, and processes to streamline research and maximize impact.

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Discover the Latest Upgrades to FastSpring Docs

FastSpring

As part of an initiative to make our documentation more user friendly and insightful than ever, we at FastSpring have taken the initial steps to refine our documentation. This marks just the beginning of our journey, and we acknowledge that excellence is an ongoing pursuit. We are actively refining our developer documentation to ensure it is not just informative but comprehensive, equipping you with the tools you need to seamlessly resolve issues.

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Your Social Media Content Calendar and Ideas List for Every Official (and Non-Official) Holiday of 2024

Buffer Resources

There’s nothing like a shiny new year of possibilities to inspire content creation — and a wide-open social media calendar to go with it.  Now, don’t let all those open slots intimidate you. A great way to kickstart your 2024 content batch is to note down all the year's important official (and goofy, unofficial) holidays.

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Using SubscriptionFlow to Improve B2B Cross-Border Payment Processing

Subscription Flow

Let us throw a bit of statistic at you: it has now officially been confirmed by various researches that most cross border payments are not very successful and end up incurring losses for both the parties involved in the transactions. As a result, businesses’ current practices frequently result in decreased productivity, increased labor, high payment fees, and strained supplier relationships.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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15 Product Design Tools that Help Build Successful SaaS Products

User Pilot

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. TL;DR Best product design tools for design research: Userpilot – Best for identifying user personas Google Analytics 4 – Best free tool for user journeys Hotjar

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Your Social Media Content Calendar and Ideas List for Every Official (and Non-Official) Holiday of 2024

Buffer Resources

There’s nothing like a shiny new year of possibilities to inspire content creation — and a wide-open social media calendar to go with it.  Now, don’t let all those open slots intimidate you. A great way to kickstart your 2024 content batch is to note down all the year's important official (and goofy, unofficial) holidays.