The Daily Egg

JULY 1, 2022

AnyDesk is a capable remote access solution for personal use or small-scale commercial IT support. It is reasonably affordable, easy to configure. The post AnyDesk Review appeared first on The Daily Egg.

Scaling 325

Scaling 325

Totango

JULY 1, 2022

Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it.

B2B 114

B2B B2C Underperforming Technical Team Business 114

The Daily Egg

JULY 1, 2022

Google Drive is one of the most popular cloud storage services on the market today, with more than 1 billion users worldwide. The post Google Drive Review appeared first on The Daily Egg.

Cloud 195

Cloud Marketing 195

IT World

JULY 1, 2022

Google's Pixel phones are practically overflowing with useful stuff. And some of the best options of all are things you've probably never even noticed. That's true for the Pixel's core Android software as well as its Google-made apps — everything from the excellent calling-related features in the Pixel Phone app to the expanded array of advanced options in Google Assistant on Pixels.

Software 88

Software 88

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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

ChurnZero

JULY 1, 2022

What does CS operations do that a CS team doesn’t do already? It’s a common question among leaders, executives, and CS professionals. Like many specialized roles, the boundaries of CS ops aren’t always black and white. Get comfortable embracing this gray space, because CS ops is what separates the good from the great—or in finance’s terms, the cost centers from the profit centers.

Customer Success 52

Customer Success Scale Technical Review Systems Review 52

ChurnZero

JULY 1, 2022

What does CS operations do that a CS team doesn’t already? It’s a common question among leaders and executives, and even CS professionals. Like many specialized roles, the boundaries of CS ops aren’t always black and white. But being comfortable and embracing this gray space is what will separate the good from the great—or in finance’s terms, the cost centers from the profit centers.

Customer Success 52

Customer Success Scale Technical Review Systems Review 52

SmartKarrot

JULY 1, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Apollo GraphQL As a Director of Customer Success, you will lead and scale a world-class Customer Success organization. Develop effective ROI-focused customer success programs to ensure successful onboarding, adoption, retention, renewal, and expansion for the customers base.

Customer Success 3

Customer Success Scale Outsourced Development Technical Review 3

SaaStr

JULY 1, 2022

There may or may not be an extended funding winter in the coming months, but it’s clear that something is going on right now. One only has to read Twitter or any VC blog post to know that things have changed in the funding environment. Growth at any cost is no longer rewarded and startups need to pay close attention to their burn rate and runway. At SaaStr Europa, Point Nine Managing Partner Christoph Janz shared tactical advice on how to weatherproof your financial plan for the funding downturn

Scale 278

Scale Management Metrics Startup 278

SmartKarrot

JULY 1, 2022

Buyer personas are integral details for SaaS success. SaaS buyer personas will help understand the potential buyers better and focus on marketing, sales, and produce development accordingly. SaaS companies need to build buyer personas to address specific issues of the product and how it is suited to different people. What are SaaS Buyer Personas? A SaaS buyer persona is a write-up or representation of what the target buyer or prospective customer must look like.

Scale 10

Scale SaaS B2B Communication 10

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

SaaStr

JULY 1, 2022

So in the run up to 2022 SaaStr Annual on September 13-15th , I think we’re having our first ever 6-time speaker : Mathilde Collin, CEO and co-founder of Front. I was luck enough to be a small seed investor in Front’s first round and met Mathilde shortly after they came to the U.S. from France. Fast forward to today, the company is the latest SaaS unicorn, fresh off it’s $1.7B round.

Interviewing 289

Interviewing Scaling SaaS 289

IT World

JULY 1, 2022

Third-party cookies may be going away in 18 months, but will that achieve Google’s stated intentions of creating a “more privacy-first web?” Chris Matty doesn’t think so. In fact, he believes the death of the invasive little trackers could paradoxically make our online identities less secure. And he believes the motivations of Apple and Google, which have advocated for an end to this form of passive surveillance, are motivated by goals that are less altruistic than they may seem.

Education 93

Education Revenue Data Marketing 93

OPEXEngine

JULY 1, 2022

In today’s market, the path to growth for B2B SaaS companies is to continue following the two SaaS lodestars: customer acquisition and customer retention. The companies that successfully navigated through various market disruptions, including the recession in 2008, continued growing by diagnosing whether their acquisition and retention investments were efficient.

Acquisition 59

Acquisition Scale Retention Investment 59