Mon.Aug 12, 2019

A Day in the Life of an Early-Stage, High-Growth VP Sales

Sales Hacker

Have you ever wondered how other salespeople are tackling their roles? Structuring their days? Overcoming their challenges? In this series, we’re going behind the scenes with top salespeople to get the inside scoop. You’re welcome!).

Cloud 103

Customer Success 101: How to Power Up Your Startup’s Growth


The success of every SaaS business is directly tied to its ability to retain customers and create recurring revenue. It’s no longer enough for SaaS businesses to simply acquire as many users as possible, because customer acquisition is just the tip of the iceberg.

How Zuora Drives 60% – plus of its Growth by outbound, even when accounts need nurturing for years.

Predictable Revenue

Find out how Zuora drives 60% - plus of its growth by outbound. This is an excerpt from the 2nd edition of 'From Impossible To Inevitable' by Aaron Ross. The post How Zuora Drives 60% – plus of its Growth by outbound, even when accounts need nurturing for years. appeared first on Predictable Revenue. Blog Book

Managing the flexibility of GSuite… safely


How OneLogin and Intello Clients like ThredUP are Leveraging the G-Suite Integration to Enforce Security, Flexibly. Google’s Enterprise Suite has clear administrative and productivity benefits for IT staff.

Driving Discovery and Experimentation in your Organization

Speaker: Teresa Torres, Product Discovery Coach, Product Talk, David Bland, Founder and CEO, Precoil, and Hope Gurion, Product Coach and Advisor, Fearless Product LLC

If you want to build what matters, you can't move forward blindly. But to make progress, you can't let things slow to a crawl while you focus resources on gathering data. This is where continuous discovery and experimentation come in. Join Teresa Torres (Product Discovery Coach, Product Talk), David Bland (Founder, Precoil), and Hope Gurion (Product Coach and Advisor, Fearless Product) in a panel discussion as they cover how - and why - to build a culture of discovery and experimentation in your organization.

PODCAST 70: How to Set Goals and Manage Executives w/ Jonathan Sherry

Sales Hacker

This week on the Sales Hacker podcast, we speak with Jonathan Sherry , Co-Founder and COO at CB Insights. John has some incredible first-hand experience on how to scale a business, build culture intentionally, and retain the allegiance, alliance, and credibility of the people who work for you.

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Joining a Rocketship: How to Get the Best Sales Jobs

Sales Hacker

Choosing a place of work is one of the biggest decisions you can make in your life. It’s right up there with choosing a life partner, having kids, or buying a house. So why do so many people just wing it?

Pro Tips for Making Field Sales Teams Successful

OpenView Labs

Research shows that a face-to-face request is 34 times more effective than one made via email. Field sales representatives understand the value of in-person interactions, as they spend most of their workdays on the road meeting with clients and prospects.

Best Way To Successfully Launch A Digital Marketing Campaign Through Social Media


If you don’t digitize yourself, you’ll get lost. Most people research brands before getting involved with them. Without it, you are minimizing your chances of reaching new customers. Before jumping straight into digital marketing, understand that it has many facets to it.

The Next Bio Startup: Born in the Wild vs Bred in Captivity

Andreessen Horowitz

Much of Silicon Valley mythology is centered on the founder-as-hero narrative. But historically, scientific founders leading the charge for bio companies have been far less common. Developing new drugs is slow, risky, and expensive. Big clinical failures are all too … bio bio founder bio startup biotech jorge conde

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

This Is How to Write a Sales Email to Get a Response


Confession time: I have recently signed up to Unroll.Me. It was a decision driven by desperation mostly — I was getting buried under unsolicited emails and irrelevant pitches.

8 Ways CRM Software Can Improve Your Business

Nimble - Sales

If you were to ask any entrepreneur how vital customer relationship management is to them, they would certainly stress that it’s the backbone of a business. It can make or break a company. No matter how big or small your business is, it will crash and burn without a robust customer relationship.

What is Good Customer Service? A Definition, Data & 11 Qualities of Exceptional Support

Groove HQ

Good customer service is a company-wide strategy to (1) eliminate the root causes of support, (2) honor a customer’s time, preferences, and humanity, as well as (3) sacrifice ourselves in the service of exceptional support. That’s a heavy definition, I know. But, answering a question like, “What is good customer service?” isn’t something to be […]. The post What is Good Customer Service? A Definition, Data & 11 Qualities of Exceptional Support appeared first on Groove Blog.

16 Minutes on the News #6: Health Claims, Corporate Breaches

Andreessen Horowitz

This is episode #6 of our new show , 16 Minutes , where we quickly cover recent headlines of the week, the a16z way — why they’re in the news; why they matter from our vantage point in tech — … bio security & privacy 16 Minutes a16z Bytes apparently all our stuff is 16 (or multiples of 16!) hacked healthcare insurance

Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

Innovation is both a process and an outcome. The best way to begin innovating your products is by innovating your internal process. We'll explore the challenges, solutions, and hands-on techniques for becoming a successful "agent of change" within a well-established product culture. We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand. Join Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies, as we assess some case studies to see how to lead with a clear strategy well-defined tactics, and an unbiased understanding of the fundamental question: "why are you innovating?"

Marketing B2B: O Que é, As 10 Estratégias Mais Usadas e Exemplos

Neil Patel

O marketing B2B é essencial para que empresas que vendem para outras empresas consigam gerar leads qualificados que possam ser convertidos em clientes. Se você tem esse tipo de negócio e seu planejamento de marketing ainda deixa a desejar, siga com a leitura deste artigo.

B2C 54

The Creativity of Entrepreneurship: Community Leader Spotlight with João Marinelli


“If you don’t understand people, you don’t understand business.” Simon Sinek. João Marinelli loves this Sinek quote about people and business because, as he says: “I love people and love working with them!” To João, entrepreneurship is all about people, and “our power to transform our realities and reinvent (in a positive way) the status quo.”.

HPE plus MapR: Too much Hadoop, not enough cloud

IT World

Cloud killed the fortunes of the Hadoop trinity—Cloudera, Hortonworks, and MapR—and that same cloud likely won’t rain success down on HPE, which recently acquired the business assets of MapR.

AI 16

More on IBIZA, Totango Product Updates | August 12, 2019


We’ve released our newest iteration of IBIZA, with some very exciting updates! Read on to see how we’re focusing on productivity. Early Access Feature Controls.

Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

How Chargebee Uncomplicates SaaS Coupons and Discounting – A Collection of Customer Stories


Learn how Chargebee enables you to level up your SaaS coupon strategy, iron out the operational creases, and grow efficiently