ChurnZero

JUNE 4, 2021

Renewals require time-critical engagements that need to be planned, prepped, and set into motion long before a customer’s renewal date. But orchestrating and staying on top of renewal outreach can easily become overwhelming without repeatable or automated processes to keep you on task. To give you an idea of what a renewal outreach sequence might look like, we’re sharing three Play examples from ChurnZero based on a range of Customer Success models: Low-Touch Play: Mostly automated touchpoints t

Scale 98

Scale Software Review Onboarding Engagement 98

The Daily Egg

JUNE 4, 2021

As you grow your WordPress site, you’re going to get to a point where you can’t manage everything yourself. Sometimes before you realize you need them, you find yourself needing to assign WordPress roles to editors, writers, or even additional site managers. But what are these roles, and how do you know who should perform […]. The post The Complete Guide to WordPress Roles appeared first on The Daily Egg.

Management 294

Management 294

Neil Patel

JUNE 4, 2021

Have you been debating using TikTok to grow your business? With so many social media platforms out there, many businesses are hesitant to embrace yet another site. However, features like Stitch and Duet might make the platform worth the investment. Here’s what those features are, why they matter, and a few examples of them in action. What Is TikTok Stitch?

Branding 131

Branding Social Media Marketing Engagement 131

The Daily Egg

JUNE 4, 2021

When you hear “WordPress sitemap,” your first reaction might be to run away screaming “too technical!” But don’t fear, a WordPress sitemap is easy to create and maintain—and it’s part of creating a great website experience for your users and fantastic for technical SEO reasons. We get into everything you need to know about WordPress […]. The post The Complete Guide to WordPress Sitemaps appeared first on The Daily Egg.

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294

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Payments

yoursales

JUNE 4, 2021

Swedish-speaking Lighting Products Inside Sales. Want this role? Click here to set a time to talk! Our client – a leading and rapidly growing European specialist in lighting products – has a spot open for Swedish-speaking lighting Sales Professional. If you’re looking for an international environment to further develop as a consultational B2B Sales Professional, this could well be for you.

Sales 98

Sales Compensation Travel Consulting 98

Andreessen Horowitz

JUNE 4, 2021

There was a time when my wardrobe consisted of identical black and white T-shirts and dark navy pants so that I didn’t have to think about finding a passable outfit each day. I was intimidated by fashion and used clothes … The post Investing in Cider appeared first on Andreessen Horowitz.

Investment 83

Investment 83

Totango

JUNE 4, 2021

Use These Great Customer Engagement Ideas to Increase Retention. Engagement is key to retention and referrals. Here are seven great customer engagement ideas you can easily put into practice. We’ll show you how to multiply opportunities for engagement through strategies such as personalization, in-app messaging, customized promotions and loyalty programs.

Engagement 62

Engagement B2C Technical Review Retention 62

User Pilot

JUNE 4, 2021

Are you looking for WalkMe alternatives? We’ve got you! We’ve tried 5 of the biggest WalkMe alternatives over the last couple of weeks, and we wanted to share our in-depth feedback. Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday.

Software Review 59

Software Review Technical Review Onboarding Pricing 59

SaaSOptics

JUNE 4, 2021

7 SaaS Metrics Every SaaS Company Should Care About in 2021. The SaaS market is expected to reach $164.29 billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. And with more popularity comes more confusion, especially over what metrics are most important to drive the best results. . We’ve done a lot of work with B2B SaaS companies, and over the years, we’ve seen a number of them struggle to get off the ground and grow quickly.

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaS Metrics

JUNE 4, 2021

In spite of not being the gambling type, you may find the thought of playing the lottery to be entertaining. It might be that one of your relatives got lucky, or perhaps you have read a comprehensive LottoSmile India review and decided that it is the time to test your luck. However, Read more. The post How Do Lotteries Work Outside The Digital World first appeared on SaaS Metrics.

Entertainment 52

Entertainment Metrics SaaS 52

ITPro

JUNE 4, 2021

The comms platform now has 169,000 paid customers

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SaaStr

JUNE 4, 2021

We’re so excited to have Olivier Pomel, CEO and co-founder of Datadog, back at SaaStr Annual 2021 Sep 26-28 in the SF Bay Area!! Datadog has rocketed to a $28B+ leader in monitoring and security. Olivier was kind enough to join us in Paris at the first SaaStr Europa together with Jean-Baptiste Coger, Co-Founder at PlatoHQ , when they were at about $50m ARR.

Scale 258

Scale Underperforming Technical Team Sales Hiring Engineering 258

SmartKarrot

JUNE 4, 2021

Role: Director of Customer Success Location: Denver Metropolitan Area, US Organization: Terrayn Dispensary Marketing As a Director of Customer Success, you will ensure high-quality value delivery of the marketing services to guarantee customer retention and customer success. Manage ongoing customer relationships, cultivate C-level, key management, and operational relationships.

Customer Success 10

Customer Success Sales Recruiting Technical Review Systems Review 10

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

SaaStr

JUNE 4, 2021

You wanted even more sales and marketing and revenue leaders at 2021 SaaStr Annual — and you got it! We’re back together again in person, outdoors this time and 100% vaccinated, at the San Mateo County Fairgrounds just south of San Francisco on Sept 27-29. Some of the latest incredible marketing and sales leaders speaking and mentoring: Anna Baird, CRO, Outreach.

Marketing 189

Marketing Sales Revenue 189

SmartKarrot

JUNE 4, 2021

The backbone of every business is the customer. It is of high pertinence that your customers are satisfied at every stage of their lifecycle. So, how do you do that? Deploying a strategic approach to customer enablement will do you a world of good here. In this guide, we will cover everything you need to understand the topic better and retain the customers for long.

SaaS 10

SaaS Scale Social Media Education 10

User Pilot

JUNE 4, 2021

Imagine driving to a new holiday destination without a GPS. It’d probably take you hours and you might not even get to the right place. SaaS apps also need walkthrough software to guide their users through their products. A walkthrough software uses interactive walkthroughs to support new user onboarding. If you get your new user onboarding wrong, it’ll create a domino effect on all your product metrics: Product time to value goes up ; When your time to value goes up, fewer users are activated w

Software Review 96

Software Review Software SaaS Onboarding 96

SaaStr

JUNE 4, 2021

Q: Dear SaaStr: How Do I Compete with a Company that has Unlimited Capital — and I Don’t? Do they have a strong brand? If not, it may not matter. There is no “winner” yet. The #1 brand trumps capital. But if they have a strong brand and you aren’t even at scale yet … yes, it can be tough. They’ve started to reach escape velocity, and you haven’t.

Enterprise 218

Enterprise Mobile Branding Scaling 218

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