Thu.Aug 10, 2023

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8 User Onboarding Best Practices for SaaS Companies by Yaakov Carno

User Pilot

What are some user onboarding best practices? What’s user onboarding in the first place? What is its goal? Where does it start and where does it end? And, how to optimize it to provide an excellent user experience and reduce the time to value? These are the questions that Yaakov Carno , a PLG enthusiast and the founder of Valubyl , discussed in our recent webinar.

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InVideo Review

The Daily Egg

With eyes glued to screens the world over, video continues to reign supreme as the go-to medium for grabbing attention, building brand. The post InVideo Review appeared first on The Daily Egg.

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Jason Back on 20VC: “Every VC Has a Fraud In Their Portfolio”

SaaStr

Harry and I did our latest deep dive on 20VC the other day and there’s a lot in it! “Jason Lemkin is the Founder @ SaaStr one of the best-performing early-stage venture funds focused on SaaS. In the past, Jason has led investments in Algolia, Pipedrive, Salesloft, TalkDesk, and RevenueCat to name a few. Prior to SaaStr, Jason was an entrepreneur, selling EchoSign to Adobe for $100M where it is now a $250M ARR product.

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Chanty Review

The Daily Egg

Remote and hybrid workplaces know that effective communication between team members is priority number one. Without it, tasks don’t get done, people. The post Chanty Review appeared first on The Daily Egg.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Dear SaaStr: How Can You Grow a SaaS Startup Without Spending a Ton on Sales and Marketing?

SaaStr

Dear SaaStr: How Can You Grow a SaaS Startup Without Spending a Ton on Sales and Marketing? It’s hard but it can be done. A few examples: Mailchimp was bootstrapped to $1,000,000,000 in ARR Qualtrics was bootstrapped to a $6B acquisition Atlassian was bootstrapped all the way to … today $30B+ Veeva is very enterprise but only spent ~$3m in true venture capital.

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The Truly Great Bosses Are Never Easy. And The Thank You’s Are Rare. But Seek Them Out.

SaaStr

Working harder than you want to? A bit frustrated about having to get it all into that release, or hit that plan? I get it. It happens to all of us. But just one thing. If you’re been pushed to work harder, understand if the Why. Is it to do great things? And is it because your boss … truly believes in you? The reality is, you will be lucky to have 2 bosses that truly care about you in your career.

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Different Types of NPS Surveys and When to Use Each

User Pilot

Looking for the types of NPS surveys and their nuances? You clicked on the right link. Understanding NPS types will help you measure customer sentiment the right way. You’ll easily spot friction across critical customer touchpoints and address them to smoothen the user experience. This article not only shows you the differences but tells you when to trigger each, and how to use NPS to drive business growth.

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Crafting a Winning Small Business Proposal

Teamgate

In the competitive world of small business, a well-crafted proposal can make all the difference. It is your opportunity to showcase your company, present your solutions, and convince potential clients or partners that you are the right choice. But how do you go about crafting a winning small business proposal?

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Average Customer Acquisition Cost: Benchmark by Industry and How to Improve It

User Pilot

Are you trying to find your business’s average customer acquisition cost? In today’s competitive landscape, acquiring new customers is essential to any successful business’s or product’s growth. And the customer acquisition cost (CAC) shows you how effective you’re with your sales and marketing efforts to acquire new customers.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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How your Retailtech platform could predict the future shopping season

Panintelligence

No longer centred around the four traditional seasons of spring, summer, autumn, and winter, huge consumer demand and the birth of fast fashion have resulted in there being an assumed 52 seasons annually. With so many rolling seasons, it can be difficult for retailers to keep on top of what their consumers want to see next. Accurate predictions of what the upcoming season’s biggest trends are going to be can make or break a retailer’s success rate, and one of the best ways to do this is through

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DAU WAU MAU Metrics: Measuring Active Users In-App

User Pilot

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. We also covered other metrics to measure and get a holistic picture of customer engagement and common mistakes when tracking engagement, and how to avoid them. TL;DR Active users are those that interact with your platform over a given period.

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Scaling to $5B with Cockroach Labs’ CEO Spencer Kimball’s Formula for Sustained Growth and Resilience

SaaStr

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. He’ll walk you through the three stages of growth: 0-$1M — From nothing to something $1M-$10M — Building, innovation, and customers $10M-$100M+ — Scaling and thriving And what su

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How Louise Higgins Tutoring Doubled Her Student Database with Nimble

Nimble - Sales

About Louise Higgins Tutoring Louise is a results-obsessed SAT/ACT tutor with 15 years of math teaching experience, both in the classroom and online. She was a high school math teacher in New York City for 5 years as a Math for America fellow and now tutors for the SAT/ACT full-time. Louise is currently located in […] The post How Louise Higgins Tutoring Doubled Her Student Database with Nimble appeared first on Nimble Blog.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Product Discovery Process: Step-By-Step Guide for Product Teams

User Pilot

How can product teams leverage the product discovery process to create products that satisfy genuine user needs? This article explores every stage of the process and shares some of the best practices that will help product managers deliver delightful user experiences! Let’s get right to it! TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for.

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What You Need to Know About Instagram Broadcast Channels (And How to Create Them)

Buffer Resources

If you’ve seen several messages saying, “@username invites you to join their Broadcast Channel,” you’re me over the past few months since Meta announced the feature in February 2023. What was once a trickle is now a flood as Instagram opened its Broadcast Channels feature to (almost) every user in June 2023. So what’s this feature?

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What You Need to Know About Instagram Broadcast Channels (And How to Create Them)

Buffer Resources

If you’ve seen several messages saying, “@username invites you to join their Broadcast Channel,” you’re me over the past few months since Meta announced the feature in February 2023. What was once a trickle is now a flood as Instagram opened its Broadcast Channels feature to (almost) every user in June 2023. So what’s this feature?