Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Download The Ultimate Modern Support Tech Stack guide. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Why should I care about subscriptions? Send an alert to subscribers when a payment has failed.

Merchant Services 70

Merchant Services Payment Methods Payment Services Payment Solutions 70

SaaStr

DECEMBER 11, 2020

Now more than ever, an independent software vendor’s (ISV’s) path to profitability depends upon the strength of their go-to-market strategy. In turn, charting a course to channel proficiency depends upon optimizing your channel partner engagement strategy at every stage. A delicate balance for the Modern ISV.

Scale 279

Scale Scaling Marketplace as a Service Cloud 279

Payrix

APRIL 3, 2024

This blog post will shed light on the risks associated with adding payments to your software, and ultimately, help you determine what payment model makes the most sense for your unique vertical and business strategy.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

GetUplift

SEPTEMBER 27, 2021

There’s one very simple concept we need to internalize though before we dive into understanding strategies for customer retention. Through this lens, the simple act of switching laundry detergents could represent a falling out with one’s mother, which is why you have to pay careful attention to your customer retention strategy. .

Retention 89

Retention Strategy Sales Social Media 89

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Maintenance of secure payment processing systems. Continual monitoring.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Baremetrics

NOVEMBER 4, 2020

A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. First, they choose a plan and a payment method.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

BrightBack

FEBRUARY 19, 2021

A New York state law just went into effect that imposes new regulation on subscription businesses. Without testing and optimization, new regulations are poised to lead to increased churn among subscription businesses. The move to online cancellation can cause changes in Marketing, Product, Customer Service, and Executive Strategy.

Subscription 52

Subscription Payment Features compliance Technical Review 52

Baremetrics

AUGUST 6, 2021

Forecasting MRR Movements Churned Subscriptions or Cancellation Insights Trials Customer Profiles and People Insights Benchmarking Segmentation Financial Reports with Baremetrics Baremetrics Provides Smarter Financial Reporting Forecasting In-Depth Reporting Trial Insights Enhanced Customer Profiles See Your First Report Today.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

FastSpring

OCTOBER 25, 2023

Particularly large lifts in countries like China and Germany in November suggest a huge opportunity for SaaS and software companies to profit in Q4, especially if you’re targeting those countries as part of a global expansion strategy. Upsell bigger subscriptions with more features. Switch users from monthly to yearly subscriptions.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

Teamgate

JANUARY 13, 2020

Establish expertise in your niche by coming up with a well-written downloadable ebook, podcast, or a small resource kit about what you do. Here are more specific types of attractive gated content: Content or subscription upgrades . However, don’t make the material all about your specific business and products. Monitor your performance.

Strategy 96

Strategy Business Social Media Innovation 96

Blulogix

FEBRUARY 9, 2024

Creating a Monetization Framework For Your Business Download the Whitepaper Understanding Monetization Efficiency Monetization efficiency goes beyond the traditional metrics of financial performance to encompass the agility of transforming market demand into revenue. Why Does Monetization Efficiency Matter?

Marketplace as a Service 52

Marketplace as a Service Business B2B Finance 52

Stax

APRIL 18, 2024

SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis. Primarily through direct-to-user subscriptions and third-party distributors.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Andreessen Horowitz

OCTOBER 4, 2023

This article is the third of four installments in our new series, How Fintech Companies Can Simplify Their Funding Strategy. By understanding this process, you’ll hopefully be in a position to secure debt term sheets and determine the optimal funding path for your specific circumstance. Or click here to download manually.

Outsourcing Services 128

Outsourcing Services Software Review Scale Banking 128

User Pilot

APRIL 26, 2022

As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. For subscription-based business models, it’s very important to maintain activation by making users experience value each time they use a feature for the first time.

Strategy 95

Strategy SaaS Onboarding Scale 95

Neil Patel

APRIL 13, 2021

Whether you plan to charge for downloads or use subscription services to generate income, your app will never be profitable without a monetization strategy. Below, we’ll outline six app monetization strategies you can use to ensure your app’s success. Why Should You Have a Defined App Monetization Strategy?

Payments 85

Payments Payment Solutions Payment Methods Payment Services 85

ProfitWell

AUGUST 6, 2020

Good Better Best is a weekly deep dive on pricing and packaging strategies written by Rob Litterst , who helps head up our pricing team. Upon subscribing, I didn’t download the app and made no immediate plans to visit the website more frequently. Let’s tie this back to my subscription. Briefing ??.

Strategy 59

Strategy Subscription Payment Features Pricing 59

Buffer Resources

APRIL 10, 2024

  Whether you have 3,000 or 300,000 followers, you can monetize your Instagram with the right strategy. Offer paid subscriptions Offering paid subscriptions is an effective way to monetize your Instagram presence by providing exclusive content to your most dedicated fans. Let’s get into it.

Payments 95

Payments Payment Methods Marketplace as a Service Payment Services 95

Neil Patel

NOVEMBER 19, 2021

There’s a whole strategy involved, for one thing. What’s more, customers evolve, so you must constantly adapt your strategy to suit your customers’ expectations. Lead generation is a kind of “catch-all” term for the strategies you can use to generate new potential customers for your business. Offer a Free Trial or Download.

Social Media 141

Social Media B2C Software Review Merchant Services 141

Baremetrics

JULY 2, 2021

At Baremetrics , we’ve worked with thousands of SaaS and subscription businesses. Our eBook compiles our best 10 real-world strategies for beating competition. Download it free today. 10 Tips to Beat Competition 10 real-world strategies you can use to learn how to beat your competition in business. Download for free.

SaaS 98

SaaS Innovation Subscription Payment Features 98

ChurnZero

MARCH 3, 2022

Download this eBook to learn how to crust your SaaS Customer Onboarding. If you are responsible for Customer Success in your subscription model company, you have monsters in your closet. Even superior products and smart growth strategies can be killed by out-of-control churn monsters. 2021 Customer Success leadership study.

Customer Success 98

Customer Success Churn Onboarding Consulting 98

Totango

NOVEMBER 27, 2023

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. Refining post-sale strategies to better understand and meet the needs of customers. Offer self-service functionalities through community and knowledge centers.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Totango

JANUARY 8, 2019

When you’re selling subscription services, how do you measure customer success? Most subscription-based enterprises look at “churn rates,” or the percentage of customers who cancel their subscription every year. Average churn rates for subscription services are estimated at around 6-8%. First are subscription churn rates.

Churn 54

Churn Subscription Payment Features Enterprise 54

ProfitWell

JULY 27, 2020

As such, there is no better time to implement a direct-to-consumer growth strategy. However, with safe and secure payment methods such as Stripe and Paypal, it is now just as convenient for manufacturers. This is why 40% of US manufacturers are already implementing their direct-to-consumer growth strategy. profitwell.com.

Payment Methods 59

Payment Methods Merchant Services Payment Features Payment Services 59

Neil Patel

JULY 31, 2021

A prospect could ultimately be in this stage for a while, so the focus should be on creating valuable, informative, and reliable content such as case studies, video tutorials, and downloads. Marketing strategies at this stage could include free trials, actionable emails, and CTAs, or calls to action. Create a PDF Download.

Software Review 145

Software Review Social Media Sales Funnel Branding 145

CloudGeometry

MARCH 3, 2022

First, SaaS is a business strategy, not a technology strategy. It’s easy to get lost in the noise of “SaaS monetization makes the world go round,” “Subscriptions mean printing money,” and other hype. When developing a SaaS product plan, it’s important to recognize two foundational principles.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Blulogix

DECEMBER 12, 2023

The Compelling Case for Change By BluLogix Team The B2B subscription landscape whispers of a transformative force – usage-based pricing (UBP). Subscription Billing Think of it as a seismic shift in the B2B world, where customers no longer feel like they’re stuck on a never-ending subscription treadmill.

Pricing 59

Pricing AI Search Subscription Payment Features 59

User Pilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. What if you could implement a simpler engagement strategy tied directly to your product’s core feature? Table of Contents.

Engagement 98

Engagement Strategy Onboarding Sales Hiring 98

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. You can also: Create trials of any length.

Payment Services 105

Payment Services Payment Features Merchant Services Payments 105

Sales Hacker

OCTOBER 10, 2019

Whether your selling model is transactional, self-service, enterprise, or a combination of these, you will need to set up some objects in Salesforce that support the sales and eventual retention strategies of your business. Subscriptions (custom object). Most software companies sell professional services, subscriptions, or both.

Scale 58

Scale Government Payment Features Data 58

Kellblog

NOVEMBER 23, 2022

Lack of organizational design : management fails to show the proposed high-level organizational structure and how it supports the strategy. But you should have a fairly small set – no more than 5 to 7 – and, again, management needs to show how they’re linked to the strategy. You can download the spreadsheet used in this post, here.

Technical Review 117

Technical Review Software Review Forecasting Churn 117

Chart Mogul

JUNE 1, 2023

Then, we’ll share some practical advice for tracking retention metrics and suggest 4 strategies SaaS businesses can use to improve customer retention. Tips for tracking customer retention Four strategies to improve customer retention SaaS retention FAQ Is revenue retention more relevant to your business at the moment?

Retention 90

Retention Metrics Benchmarks SaaS 90

How To Buy Saas

NOVEMBER 1, 2023

Looking for the best Picuki alternatives to browse Instagram anonymously and download content from the platform? The Best Picuki Alternatives 1 Smihub Smihub If you are looking for an anonymous Instagram story viewer that will also allow you to view and download pictures and videos from Instagram, then you should give Smihub a try.

Social Media 52

Social Media Mobile Subscription Payment Features 52

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate. Uri Foox, Founder, Zoey.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Neil Patel

JANUARY 1, 2021

Games as a Service refers to games that operate without initial purchasing costs and instead, make their profits on subscriptions or in-game purchases. This strategy allows games to be updated weekly, monthly, or sometimes even daily to keep users engaged. What Is Games as a Service (GaaS)? Selling In-Game Content to Players.

Payments 122

Payments Payment Services Payment Methods Payment Solutions 122

Sales Hacker

SEPTEMBER 24, 2022

In this article, I’ll walk you through: What a sales funnel is, The elements of a high-performing sales funnel, And finally, strategies to create sales funnels that get results. Here are some strategies to consider: Follow your prospects on the major social networks. What is a sales funnel? Leave meaningful comments on their posts.

Sales Funnel 118

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 118