Baremetrics

DECEMBER 7, 2023

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. If spending $20,000 meant 200 new customers, spending $25,000 would result in 250.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

SaaStr

MAY 20, 2020

He joined StubHub as CTO, but didn’t get nearly as much equity as the other CTO — because he “wasn’t committed enough.” VCs didn’t think developers would buy anything. You can’t build a whole new product, but you can tweak what you have. ” A good reminder to us all.

CTO Hire 345

CTO Hire New CTO CTO Airlines 345

User Pilot

MAY 1, 2024

Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” It’s crucial to understand their requirements and challenges to develop a product that truly connects with your target market.

Underperforming Technical Team 76

Underperforming Technical Team New CTO Interviewing CTO 76

SaaStr

SEPTEMBER 17, 2020

The founders named their startup JFrog because a frog is agile and always leaping forward. Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. In other words, they got first-hand experience of the pains of software development. JFrog offered 11.6

New CTO 207

New CTO CTO Benchmarks Consulting 207

SaaStock

MARCH 8, 2019

Because, as she says, building a startup is simply much more fun. She has been around the globe, working in startups and digital agencies in Brazil, Germany, Southeast Asia, and Hong Kong. After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. The reason? Diny Gomes.

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VP of Engineering CTO Coach Venture Capital SaaS 264

Frontegg

DECEMBER 21, 2022

This quarter new records were set thanks to our customers and their amazing feedback as well as growing momentum in the User Management space that helped us earn the Momentum Leader badge. The Leading Solution for Startups and SMBs. Frontegg is built by developers, for developers. Team Lead, Senior Developer.

Technical Review 94

Technical Review Software Review Systems Review New CTO 94

SaaStr

NOVEMBER 18, 2020

When the company first began web app development and selling software-as-a-service in 2004, their business model wasn’t even called SaaS. And, like every software startup, their small team had a million other things to worry about. Meanwhile, new tax legislation for SaaS companies was brewing. The price of noncompliance.

SaaS 163

SaaS New CTO Sales CTO 163

Point Nine Land

MAY 19, 2023

A related question is whether the arrival of Generative AI, and the fact that it’s become 10x easier to build AI-powered software, is a net benefit for AI-first SaaS startups. A few years ago, Louis wrote an excellent article titled Routes to Defensibility for your AI Startup.

AI 98

AI Generative AI New CTO CTO 98

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

Natalia Luneva

NOVEMBER 11, 2020

Her career spans nearly 25 years, and includes development skills in the full web stack, as well as the business side of the house. How Cynthia came up with the idea of a startup incubator. What first time founders need to understand about leadership. Connect with Natalie on Facebook.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

Frontegg

JANUARY 27, 2022

One such example is automatically shooting up an onboarding video for new customers. But the good news is that all cross-department actions can be automated with Webhooks. For example, when a new account is opened, you can automate a relevant CRM notification to the Sales and Marketing teams. That’s what PLG is all about.

New CTO 98

New CTO SaaS Payment Features CTO 98

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 93

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 93

Sales Hacker

FEBRUARY 17, 2021

But thanks to our VP of Business Development, I realize team-based selling for an early-stage startup or company is still likely a necessity, and far outweighs specialization when your sales org is fewer than five people or so. Business case development and IT/tech strategy. Understand when to lean in.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

SaaSHolic

MAY 5, 2023

The article highlights the potential for Latin American startups to utilize AI to improve efficiency, generate global innovation and economy, and expand internationally. The article also emphasizes the importance of big ideas, patience, resilience, and support within the ecosystem for the success of Latin American startups.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

OpenView Labs

APRIL 12, 2019

To get the team started we hired several junior developers. Does a new senior member have the right to challenge a historical decision made by a junior developer? We needed a CTO. If the challenges around hiring a senior developer late in the game are high, hiring a CTO can be even tougher.

CTO Hire 64

CTO Hire Investment New CTO CTO 64

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. Founded 2014 in Munich, Germany, Loyalty Prime has quickly developed itself into a leading loyalty program tech provider, serving blue-chip companies around the globe from a wide range of industries. Loyalty Prime Raises $5.5

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Frontegg

OCTOBER 14, 2020

Tel Aviv, October 14, 2020 – Frontegg , creators of the first platform for fast-tracking SaaS development and innovation, today announced a $5M Seed round led by Pitango , with backing from i3 Equity and Global Founders Capital.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Expanding into new sales channels is a common growth play. For example, you hire a developer to move you over to an ERP like NetSuite. Maintain oversight of channel-based sales tax.

Merchant Services 172

Merchant Services Scale Technical Review Sales Hiring 172

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. And then, in the 50s, they introduced this new thing, and there was resistance. Caught your interest?

Scale 211

Scale compliance Software Review Technical Review 211

Tom Tunguz

MAY 7, 2014

Some of the best content to be found about startups is locked in books. Instead I’ve written a blog post about the nine favorite books I’ve read over the last five years have helped me understand startups and the processes that make them successful. and building a startup. Virality is a positive feedback loop.

Underperforming Technical Team 154

Underperforming Technical Team New CTO CTO Government 154

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. As we continue to work remotely, often employees are losing that human touch or personal development.

Marketing 98

Marketing Social Media SaaS New CTO 98

OpenView Labs

MARCH 17, 2020

Mixmax isn’t the only company that tries to talk new employees out of staying. Zappos famously pays new employees to leave after the first month. You’re going to want this new executive to be around for a long time—hiring mistakes are costly. “Learning” is the new “expertise.”

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. Founded 2014 in Munich, Germany, Loyalty Prime has quickly developed itself into a leading loyalty program tech provider, serving blue-chip companies around the globe from a wide range of industries. Loyalty Prime Raises $5.5

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Intercom, Inc.

APRIL 19, 2018

Ciaran, our CTO , came up with this magical line. Meanwhile, Intercom’s infrastructure grew, the architectures evolved, our product got way bigger, and we hired a bunch of new people who had different engineering skills. Not every startup is able to handle our throughput or reliability needs. Who do we outsource to?

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

JULY 10, 2018

However, when I talk to other entrepreneurs or startup folks, most of them ask: “Isn’t Intercom just a chat app? To improve upon this, we implemented Intercom, which has a pretty awesome startup plan for just $49/m. Often what starts as a question turns into a feature request and the conversation continues to develop.

Business 106

Business SaaS New CTO CTO 106

OpenView Labs

JULY 16, 2020

Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. We’re big believers in having a growth mindset , and the fact that people continue to learn and grow and develop over time.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Speed is every startup’s biggest competitive advantage.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Say you’re part of a small team or a startup tight on resources. The good news is that today’s marketers can similarly take advantage of AI-powered recommendation engines on a more affordable scale.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Work on developing your brand. John has 22 years of experience in the world of startups.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 174

Scale Sales Hiring Sales Recruiting Sales 174

SaaStr

MAY 8, 2019

Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Over the years, Dug has been an advisor to many startups from Mu Dynamics, Olark and Tech Brewery to Trace and Stratos Card. Automattic is a web development company best known for “Wordpress.com”. Jeff Lawson Twilio Co-Founder / CEO.

CTO Coach 28

CTO Coach New CTO CTO Web Development 28

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Loving our podcast content?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

User Pilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 104

Technical Review CTO Coach Sales Hiring CTO Hire 104

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51