Chart Mogul

MAY 7, 2020

Onboarding a new member of your sales team is challenging on its own, but especially so when they have to call prospects out of the blue. Providing the right cold calling training can make or break the success of a new team member. According to data from RingLead, sales reps spend as much as 15% of their time leaving voicemails.

Sales Hiring 121

Sales Hiring Underperforming Technical Team Marketplace as a Service Headcount 121

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. How Revenue Grid enables smarter selling. How to build a winning sales team.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. More customers = more revenue. Again, corresponding variables such as customer acquisition cost ( CAC ) and customer revenue all tie back to your acquisition strategy.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Casey Accidental

OCTOBER 27, 2020

In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

OpenView Labs

APRIL 13, 2020

There are new job titles—growth marketing, growth product manager, growth engineer, head of growth—and new opportunities that have changed the way companies think about how to grow their revenue or users. Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). Monetization.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

ChurnZero

NOVEMBER 18, 2022

And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential. According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. But it’s not about driving revenue at all costs, cautions Jeff. Now we have a name for this.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

Neil Patel

APRIL 20, 2021

Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features. Let’s look at an example in the world of marketing consulting services and products. Build Interest with Features; Build Desire with Benefits.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Michael Redbord has an answer for that.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

JANUARY 28, 2020

Aaron Ross | CEO @ Predictable Revenue. And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Our monthly self-service churn went from like 3% to like 9%, right? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. Aaron : No.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. I have a team of people who work on numbers.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” But Dopple’s team took the opposite approach.

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. As a manager observing their team, what are signs that an individual is burning out? What actions and communications must they adopt to ensure that this feeling of culture over performance is accepted by the team?

Scale 137

Scale Underperforming Technical Team Sales Hiring Interviewing 137

Chart Mogul

MAY 7, 2020

Onboarding a new member of your sales team is challenging on its own, but especially so when they have to call prospects out of the blue. Providing the right cold calling training can make or break the success of a new team member. According to data from RingLead, sales reps spend as much as 15% of their time leaving voicemails.

Sales Hiring 52

Sales Hiring Underperforming Technical Team Marketplace as a Service Headcount 52

Sales Hacker

NOVEMBER 21, 2019

According to Salesforce’s recent State of Service report, more than half of service providers will be adding chatbots to their lineup in the next year and a half. This is a start, but to stay ahead of the competition in today’s sales world, sales teams need to start utilizing AI much more than that.

AI Search 84

AI Search Scale AI Artificial Intelligence 84

Sales Hacker

OCTOBER 13, 2020

You can access that data set once you contribute your own information on a blinded basis. Why it’s hard to build a two-sided marketplace [13:38]. Managing a technical team as a non-technical person [24:13]. You can access that data set once you contribute your own information on a blinded basis.

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Data 95

OPEXEngine

NOVEMBER 12, 2019

In the US life insurance industry, for instance, Net Promoter® data shows that USAA captures by far the highest level of customer loyalty. They are innovators, to be sure, but what sets them apart is the ability to develop go-to-market models that create economic advantage at the level of gross margin and—eventually— operating margin.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

Neil Patel

JANUARY 20, 2021

There are other detailed data points that come into play: How recently the post was published. Post your team photos like Zappos. Don’t Just Promote Products and Services. Bombarding your fans with 10 poor-quality updates in an hour. Step 1: Export Insights Data from Facebook. Buying 5,000 likes for $5.

Social Media 145

Social Media Software Review Branding Engagement 145

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. As such, they can face less competition because of the high barrier of entry that comes with developing specialist SaaS products.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . They use information from data breaches to let you know if you have accounts that are affected on your domain, and they can give you ongoing alerts. This was originally presented at the Google Washington DC HQ Tech Talk on August 7th, 2018.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. To find out, we sat down with Jeanne de Witte , Head of North America Revenue & Growth at Stripe.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. The 5 Dysfunctions of a Team. Winning with Data. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. The Seller’s Challenge. Mastering the Complex Sale.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Chart Mogul

SEPTEMBER 15, 2023

No Wait, of Course That Is the Single Most Important SaaS Metric by Jason Cohen, A Smart Bear The purpose of a metric is to be a tool in service of your goals, timeline, size, circumstance, even philosophy, not as a master you are thoughtlessly obligated to obey.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. Aaron Ross, Co-CEO, Predictable Revenue. Today he is the man behind Predictable Revenue, the “Outbound Success Company.”

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Anita Nielsen.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

User Pilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings.

Strategy 90

Strategy Technical Review Business Innovation 90

Neil Patel

SEPTEMBER 23, 2020

Our team at Neil Patel Digital has created this handy guide to help you find the best Facebook ad consultant who knows what he’s doing, without wasting your marketing budget or talking in circles. If you want to explore Facebook as a means to advertise your products and services for maximizing sales and generating leads, you need an expert.

Advertising 123

Advertising Consulting Scale Sales Hiring 123

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. We’re on iTunes.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Intercom, Inc.

JUNE 8, 2021

It was seen as a necessary part of a business, but not something that drove revenue or influenced customers’ buying decisions. Another survey reveals that 84% of businesses report an uplift in revenue as one of the primary benefits of improving their customer experience. That time is over.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

Chart Mogul

APRIL 24, 2020

With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Revenue is down!” Was that the last wave of bad news?’ ‘I’m How bad will it get?

Forecasting 98

Forecasting SaaS Underperforming Technical Team Marketplace as a Service 98

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function.

Payment Methods 191

Payment Methods Merchant Services Scale Payments 191

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 250

SaaS Payments Scale Payment Services Payment Solutions 250

User Pilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings.

Strategy 52

Strategy Technical Review Business Innovation 52

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. Maria : Not too bad. Just having, saying, “Hey this person, I’m going to use them because they’ll be great when we’re 30 million larger in revenue.”

Scale 210

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 210

Sales Hacker

FEBRUARY 19, 2019

Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. She also understands that even the most well-intentioned sales leaders may need guidance to include more women in their sales teams. Bill Binch – CRO at Pendo.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11

Neil Patel

JANUARY 1, 2021

They made patient data easier to access and track. In addition to EMR/EHR capabilities, they include: Advanced reporting Patient engagement Revenue cycle management Telehealth. Dashboards and data visualization tools help providers understand trends in clinical data. The Different Types of EMR Systems.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143