SaaStr
MAY 7, 2024
You are a highly intelligent sales qualification bot…,” And they describe their ICP, and because they use AI, it can reason about that from the raw data. Before you open up a headcount and add more people, think about what you can automate. This is the raw prompt they use for qualifying leads. Run AI hackathons with the whole team.
Intercom, Inc.
AUGUST 16, 2022
Support teams are facing a critical juncture: business costs and customer expectations continue to grow while resources like headcount and budget are decreasing. A messenger can automatically gather rich, in-the-moment, first-party data for you via chatbots , surveys , third-party integrations , and other cutting-edge technology.
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SaaStr
MARCH 7, 2023
PST, to unveil the data behind effective scaling. A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. Many of them said headcount management and spend were common levers they pulled, given the immediate and significant impact they have on spend.
Intercom, Inc.
SEPTEMBER 8, 2021
Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Here’s how they’re doing it. Intercom’s Conversation Topics tells me at the click of a button.
OPEXEngine
DECEMBER 17, 2019
The last two decades of SaaS evolution has generated an enormous amount of information about financial and operational metrics and their reporting. Comparing your metrics with accurate benchmarking data, you can then validate your reporting methodology and templatize your reporting for stakeholders. Drive the Annual Planning Process.
OpenView Labs
MARCH 10, 2019
Typeform is a unique online form and survey solution that makes the data collecting process more conversational and engaging for respondents. Over this time, our headcount has grown by over 10x, and our revenue has grown by over 60x. We then use that information to make data-driven prioritization decisions on which content to produce.
Sales Enablement, SaaS and Growth
MARCH 23, 2020
The same is true of data - data informs decision-making, but doesn’t replace it. Customer data. Operational efficiency. The Horizons Framework is an effective way to categorise projects, which in turn helps with assigning budget, headcount and timelines. Brand equity. Economies of scale. Personalisation.
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