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User Documentation: The Ultimate Guide for Product Managers

User Pilot

Knowledge is power and user documentation is necessary for building it. But great documentation doesn’t happen by accident. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation?

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IaaS PaaS SaaS: Mastering The 3 Different Cloud Service Models

How To Buy Saas

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

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SaaS Payment Processing: 10 Questions to Ask When Comparing Solutions

FastSpring

For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. The API documentation? Beyond protecting customer data, your company can be at risk when taking money online.

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Security Compliance for SaaS: Cutting Costs and Boosting Sales with Automation

Scytale

This strategy leverages technology to simplify the compliance processes, encompassing security and data requirements needed. The journey to automating compliance begins with an analysis of current procedures, identifying areas suitable for automation, including data collection, document creation, and reporting.

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Why You Should Send Your CRM Your Product’s Usage Data

InsightSquared

Switching between systems is a productivity killer, not to mention that your reps’ sales pipelines become inaccurate because they don’t always know which of their leads have signed up for free trials, used various parts of your product, or if you have a self-service option, transacted. That’s far, far different than website activity.

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Understanding Risk Management Strategies as a PayFac

Stax

Common risk management strategies for PayFacs include proper merchant vetting and onboarding, transaction monitoring and fraud prevention, chargeback mitigation, KYC/AML compliance, and data breach prevention. Reputational risks Risks associated with things like data breaches, poor customer service, company controversies, etc.

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AI Customer Experience: 10 Ways to Implement in Your SaaS

User Pilot

AI makes it simple to conduct complex analyses on enormous data sets and draw out trends, patterns, and insights. For example, a chatbot that solves a high percentage of queries frees up the time of your customer service reps. Provide timely self-service support through AI chatbots What is this?