Payrix

APRIL 10, 2024

User experience has become a cornerstone in shaping the world of SaaS. These additional offerings help software companies optimize the payments experience for their merchants and unlock additional opportunities to realize revenue. It’s now an expectation that is carrying through into the B2B and B2B2X landscapes.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

Payrix

MARCH 27, 2024

Online or in-person, omnichannel payment solutions integrate multiple methods and systems into a singular experience for businesses. Other companies will and already do use omnichannel payments to improve their subscriber experience. Software companies need a strategy that can evolve with that demand. They need omnichannel payments.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

FastSpring

APRIL 25, 2024

As part of this partnership, FastSpring’s platform will integrate EBANX’s Pix payment processing capabilities, enabling global SaaS, software, video game, and digital product companies to offer Pix payments to Brazilian customers seamlessly. Our partnership with EBANX enables this code-free upgrade for our customers.”

Payment Services 102

Payment Services Merchant Services SaaS Payments Payment Methods 102

User Pilot

MAY 8, 2024

Common types of customer needs include functionality, price, usability , performance, and support. Then, split your audience into various customer personas so you can analyze each of them individually. Analyze your product trends for each customer persona through funnel and trend analysis. Let’s take a closer look.

Underperforming Technical Team 84

Underperforming Technical Team Interviewing Trends User Experience 84

User Pilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Do you need it to support customer or employee onboarding processes? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. This depends on your use case. What’s your budget? Ready to dive in?

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

User Pilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

AI Search 89

AI Search Social Media Cross-platform App Design (Application) Systems Review 89

User Pilot

MAY 1, 2024

Successful brand communities are the ultimate goal, offering valuable insights and fostering customer loyalty. Try Userpilot and Take Your Customer Loyalty to the Next Level Get a Demo 14 Day Trial No Credit Card Required What exactly is online community building? Why building a community is important for brand loyalty?

Branding 80

Branding Social Media Acquisition Advertising 80

User Pilot

MAY 7, 2024

TL;DR A no-code platform is a type of software that allows you to create applications, automate tasks, and manage product development cycles without any prior coding knowledge. For product management , these would allow you to shape the product experience to your liking, collect data from users, and get access to analytics.

Software Review 63

Software Review Management Technical Review AI 63

Stax

APRIL 18, 2024

TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. While they operate under different business models, ISVs and SaaS share similarities in software development, cross-platform accessibility, and industry reach.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

FastSpring

APRIL 8, 2024

Background: As part of our ongoing commitment to providing you with the best possible experience, we’re streamlining our payment methods to ensure the highest standards of safety and compliance. For your customers that have been utilizing any of these payments, we want to assure you that there is an alternative option available.

Payment Services 100

Payment Services Payments Payment Methods Payment Solutions 100

FastSpring

APRIL 16, 2024

Offering a frictionless checkout experience is essential for digital transaction conversion rates. Preferred Payment Method: Tailor Your Checkout Experience Preferred Payment Method empowers sellers to customize the payment experience, presenting options for payment methods that resonate with customers.

Payment Methods 131

Payment Methods Payments Payment Services PayPal 131

Andreessen Horowitz

MAY 7, 2024

Some of the greatest software platforms in history have risen to the occasion in their respective markets to protect the enterprise against these evolving threats. Since Wiz’s founding in 2020, their approach has enabled them to deploy rapidly and deliver value to their customers nearly immediately.

Investment 92

Investment Cybersecurity Azure Cloud 92

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. As an MoR, our platform handles a lot more than just standalone payment gateways or subscription management software solutions.

Payment Services 98

Payment Services Payment Methods Merchant Services Payment Solutions 98

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? TL;DR Segmentation is a process of grouping customers by shared characteristics. A segmentation survey is used to gather the data necessary to segment customers. It also helps teams better understand their existing and prospective customer base. Let’s dive in!

Payment Solutions 92

Payment Solutions SaaS Payments Payment Methods Payments 92

User Pilot

APRIL 16, 2024

Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping.

Churn 98

Churn Customer Lifetime Value Mobile Retention 98

User Pilot

APRIL 29, 2024

Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience. TL;DR SaaS design principles help create intuitive and easy-to-navigate apps that elevate user experience, minimize friction, and improve user satisfaction. Book a demo now.

SaaS 96

SaaS Onboarding Trends User Experience 96

User Pilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Want to get started with customer analytics? Let’s dive in!

Artificial Intelligence 98

Artificial Intelligence Social Media Software Review AI Search 98

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It tracks in-app user activity to identify trends in user behavior and devise ways to improve the overall experience. Act on the insights you’ve gathered through user tracking to elevate your user experience.

User Experience 103

User Experience Engagement Trends Churn 103

User Pilot

MAY 7, 2024

TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. The 12 best software adoption tools for driving customer success include: Userpilot – best all-in-one product adoption software for web apps. Pendo – best digital adoption platform for mobile apps.

Software Review 60

Software Review Software Scale Onboarding 60

User Pilot

MARCH 7, 2024

In reality, some companies are better served using free vs paid analytics platforms. In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform.

Social Media 103

Social Media AI Search Mobile AI 103

User Pilot

FEBRUARY 25, 2024

Personalized experiences are becoming standard in the SaaS world. Users are demanding more cohesive experiences in the form of omnichannel experiences. Data breaches in recent years are fuelling the demand for secure software experiences. User behavior is primarily focused on SaaS platforms and how users leverage them.

SaaS Payments 101

SaaS Payments Trends Payment Solutions Payment Methods 101

User Pilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

AI 75

AI Artificial Intelligence SaaS Generative AI 75

User Pilot

MAY 7, 2024

It’s a common experience. Increase customer retention. However, a well-designed product walkthrough anticipates customer friction and addresses it to prevent users from getting stuck. The platform begins its onboarding flow with a welcome screen that eases new users to the interface and collects their data upfront.

Software Review 60

Software Review Software Onboarding Engagement 60

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! How to integrate Salesforce with other platforms?

Payments 101

Payments Payment Services Payment Methods Payment Solutions 101

User Pilot

JULY 9, 2023

TL;DR Product usability describes how easily customers can use a product to achieve their goals. User experience covers all customer interactions with the brand and focuses on aspects like customer satisfaction, enjoyment, and perception of the product value. Usability vs. User Experience (UX). Ready to dive in?

User Experience 95

User Experience Sales Recruiting Scale Interviewing 95

User Pilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? It covers: What customer segmentation is and its benefits. Customer segmentation use cases. TL;DR Customer segmentation is the process of grouping users based on shared properties. If yes, this guide is for you! How to create segments.

Payment Features 97

Payment Features Interviewing Software Review Technical Review 97

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. The purpose of user profiling is to understand user behaviors, preferences , and needs to improve the product and the product experience. Use profile data to create strategies enhancing customer experience.

Payment Methods 60

Payment Methods SaaS Payments Payment Solutions Payments 60

Andreessen Horowitz

FEBRUARY 14, 2024

The serverless platform shift is unfolding at a rapid pace. Having spent the last few years studying this market, we observed two key drivers behind the adoption of this platform shift — one architectural, and the other organizational. By that, we mean services that scale to zero, are globally distributed, and scale up based on demand.

Investment 116

Investment DevOps as a Service AI Search Application Development 116

User Pilot

APRIL 21, 2024

This improves customer experience and increases conversion rates. And strengthens the relationship with the customer. Start creating conversion paths by defining their goals from the customer and business perspective. Once the customer converts , stay in touch. Userpilot is a product growth platform.

SaaS Payments 91

SaaS Payments Payment Services Payment Methods Payment Solutions 91

Subscription Flow

MARCH 12, 2024

Its ability to provide businesses coupled with a platform for accepting payments via a variety of channels, such as debit and credit cards, wire transfers, and mobile money, is what makes it so effective at facilitating smooth online transactions. But you probably already knew that, right?

Merchant Services 86

Merchant Services Payment Services Payment Methods Payment Features 86

Buffer Resources

SEPTEMBER 18, 2023

Although the flood of users leaving has slowed to a trickle with several new initiatives from the platform, several Twitter alternatives have been developed. You can also turn a domain name into your username, a feature “ allowing users to self-verify and own their username across the network,” according to the platform.

Social Media 127

Social Media Underperforming Technical Team Scale User Experience 127