FastSpring

OCTOBER 30, 2024

Panel discussion with four industry experts: “Is Using a Web Shop or Third-Party Payment Solution Worth It?” Watch the Video Panel Discussion: Is Using a Web Shop or Third-Party Payment Solution Worth It? Spend less time managing your payments and compliance and more time making great games!

Mobile 104

Mobile Payments Payment Services Payment Methods 104

SaaStr

JULY 4, 2022

Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. You may be asked to own new stuff beyond just what your company / app does. E.g., to be the head of all business services, or all web something or other.

SaaS Payments 293

SaaS Payments New CTO Payment Solutions Payments 293

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. We wanted to provide value to other players in the payments ecosystem, so we launched PayFac solutions in 2019.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

SaaStr

JULY 30, 2024

Selling to Developers Let’s look at software developers as your target customers, as users and buyers. Most software developers are skeptical. Free self-service The right level of documentation Being able to learn about the product without getting on a call with someone. Can your product handle the system if disaster happens?

Underperforming Technical Team 276

Underperforming Technical Team Enterprise Scale Payments 276

Stax

AUGUST 19, 2024

Risk and fraud executive brings over a decade of experience to elevate processes to drive more frictionless experience for merchants and partners. Stay Payments , a leading payment technology provider, has appointed Valentin Neiconi as Chief Risk Officer. and Canada.

Merchant Services 88

Merchant Services Stax Payments Payment Services 88

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Stax Payments , Inc., a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. and Canada. and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

Baremetrics

MAY 4, 2020

The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. I’m talking about involuntary churn. Just how much damage is involuntary churn causing?

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

FastSpring

DECEMBER 22, 2020

We helped facilitate record growth for our customers. We have always operated FastSpring with the mantra that “we succeed when our customers succeed,” and it was very gratifying to see so many examples of this in 2020. For the first time, we will process over ten million transactions in 2020. We acquired SalesRight.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

CloudGeometry

JULY 8, 2021

Interest payments accelerate faster than you realize. Expanding LAMP stack apps by mixing of Java, PHP, Python, Ruby, Haskell (I could go on…). Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go. See a useful background talk from their CTO Pini Reznik here ).

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. The Deep Dives ??.

Payment Services 108

Payment Services CTO Hire Payments New CTO 108

Baremetrics

MARCH 16, 2021

QuikNode provides elastic APIs & dedicated node services, as well as powerful tools & analytics. This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure. Table of Contents. Where Web 2.0

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. She’s looking forward to helping BetterCloud scale and become one of the most reliable solutions that customers use. What does your role as the CTO entail?

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Why is your mobile app user retention declining? Before we analyze why your app’s user retention rate is declining, lets start with understanding what user retention is and why it is important for your business. What is a good retention rate for apps?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 158

B2B B2C Scale New CTO 158

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Excited to be back emceeing. That was the start of the Month of Scale. What are my blind spots?

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Chart Mogul

MARCH 9, 2020

For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. However, as the company grew, their systems started to fail all the time, prompting the team to re-think their approach and look for a scalable solution. Early in 2019, I had an epiphany moment.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. How to Screw Up Your Software Pricing and Packaging Completely. Interesting data compiled by Ibbaka.

Pricing 138

Pricing SaaS Payments Payments SaaS 138

Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. Zanade Mann , founder of Black Women’s Business Collective. Janeen Uzzell , COO for Wikimedia Foundation.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. Don’t trust technology with your finance expenses? Let’s face it, even the top-notch expense management software can fail your employees if they don’t use it, but it also has to be easy and simple to use. In-app live chat support.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. And I just I fell in love with that whole process of providing infrastructure to Facebook.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. In this post we dive into understanding the billing iceberg effect and what to consider when determining if you should build or buy your recurring billing solution. It allows us to upgrade, downgrade, or cancel a client’s subscription easily.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. ” Everyone wants to do software. Evgenia : Hi.

New CTO 165

New CTO Sales Hiring B2C CTO Hire 165

Point Nine Land

OCTOBER 8, 2021

Welcome Graneet Since Pawel and Christoph’s investment in Clio (which provides legal firms best in class software to run their business and was Point Nine’s #1 investment (!!)), our vertical SaaS portfolio has only grown further. It’s time for beautiful cloud software to take over. Hundreds of thousands in Europe.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

Chart Mogul

MARCH 9, 2020

For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. However, as the company grew, their systems started to fail all the time, prompting the team to re-think their approach and look for a scalable solution. Early in 2019, I had an epiphany moment.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience. Angus is an investor who brings real world operating experience to his job.

Payment Methods 60

Payment Methods Scale CTO Coach SMB 60

Outseta

OCTOBER 15, 2018

I’ll be the first to admit that all of the above resonates with me - I think more companies looking to stay independent and operate on their own terms is, generally, a good thing. This vision was not aligned with his investors, or his Co-founder and CTO, both of whom would leave the company.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

JANUARY 2, 2020

When you’re selling B2B or enterprise subscriptions, showcasing value throughout the sales process is a must. Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Contract length.

B2C 52

B2C Subscription Payment Features Payments 52

Sales Hacker

JUNE 12, 2020

Leverage the prospect’s buying process (08:04). ? I demand payment upfront. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. But whatever that person’s title is, enlist them in the sales process. Leverage the prospect’s buying process (08:04). Expose the buyer’s FOMO (03:13). ?

Enterprise 79

Enterprise CTO Hire Startup Technical Cofounder 79

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? You need to discover in the sales process.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

SaaStr

APRIL 18, 2019

They were building time and expense software. And so we started building a cloud solution, but it was a long arduous journey. He’s actually part of the reason I decided to partner with the founder of SteelBrick Max Redmond and Max had built a great CPQ app, but not a lot of the world had heard of it except for Lars.

Sales Recruiting 223

Sales Recruiting VP of Engineering Scale SaaS Payments 223

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. But there's an urgent need for technical resources within growth teams.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

MARCH 3, 2020

You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. So I have a process, sort of a checklist. They don’t have an agenda.

Sales Hiring 217

Sales Hiring Sales Recruiting CTO Hire Scale 217

SaaStr

DECEMBER 13, 2019

So how did that experience impact your operating mentality and I guess what were your biggest takeaways from that experience? And I think what it taught me on the operating side was that consistency is absolutely fundamental scale. And that was one of the things that I had learned from an operating standpoint. Yousuf Khan: Yes.

Technical Advisors 225

Technical Advisors Scale Technical Review Payment Solutions 225

USIO

JUNE 5, 2025

Ever sat through a payments meeting and wondered if you accidentally joined a secret society that only speaks in acronyms? Between PFaaS, NACHA, and VPA, the payments industry has more abbreviations than a teenagers group chat. You’re not alone. Some you’ll recognize. Some you’ll want to forget.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130