User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Average salary: $105,761/yr. Average salary: $156,062/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Chief Performance Officer. According to PWC , the Chief Financial Officer is well suited to become the Chief Performance Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Andreessen Horowitz

DECEMBER 4, 2023

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). G&A), especially in tougher market conditions, is often a matter of assessing office space, worker productivity, legal costs, etc.

Underperforming Technical Team 122

Underperforming Technical Team Benchmarks CTO Hire New CTO 122

Intercom, Inc.

APRIL 19, 2018

Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. Who do we outsource to?

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Baremetrics

DECEMBER 7, 2023

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 Example of SaaS Chart of Accounts for Marketing Expenses Research & Development (Engineering) There are fewer direct benefits from splitting out your tech team from the rest of the expenses, but I still recommend doing it.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

The Angel VC

OCTOBER 18, 2012

If your plan is to create a bloated piece of enterprise software with an ugly interface and make it up by hiring a large field sales force from the get-go you might succeed as well, but in that case please don't ask me for advice. :) Let's start with the founder team. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

Chart Mogul

MARCH 9, 2020

Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. One interesting thing that Joel shared with us, was that he realized implementing these software tools would require a large investment, but he consciously made that decision: I would gladly spend $100,000 on a tool if that would allow me to avoid hiring.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. I remember the first time someone said to me, “Why are you doing that yourself?

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Chart Mogul

MARCH 9, 2020

Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. One interesting thing that Joel shared with us, was that he realized implementing these software tools would require a large investment, but he consciously made that decision: I would gladly spend $100,000 on a tool if that would allow me to avoid hiring.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. But only if you do it every week at the same time and never stop. Let’s jump right into the questions.

Scale 239

Scale Sales Hiring AI Sales Recruiting 239

User Pilot

MARCH 7, 2024

This could be explained by the fact that it was women, more often than men, who had to step down and work part-time to take care of stay-at-home children during the pandemic. Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 218

Part-Time VPE Technical Cofounder CTO Hire New CTO 218

SmartKarrot

AUGUST 16, 2022

For businesses, QBRs are a terrific way to ensure smooth renewals and focus on overall development. These annual executive business meetings are a wonderful time to discuss contracts. Whatever suits the customer would be the right time. It need not always be the chief customer officer.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. We decided at that point to bite the bullet and say everything we’re going to do, whether it’s how we architect the software, how we go to market, how we actually contract everything is SaaS from here on out. Your big money is going to go into hiring your employees.

Startup 271

Startup CTO Hire Sales Hiring CTO Coach 271

SaaStr

MARCH 12, 2019

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 166

Scale Enterprise Scaling Sales Hiring 166

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

APRIL 16, 2019

I immediately left the office, went home, packed a bag, went the airport, booked flights, showed up there at mid night, met with the individual. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. This was a problem.

CTO Hire 156

CTO Hire Travel Underperforming Technical Team CTO Coach 156

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does Karl structure the hiring process today? What works?

Sales Hiring 217

Sales Hiring Scale CTO Hire CTO Coach 217

SaaStr

AUGUST 15, 2020

And whether it’s Algolia, Gainsight, New Relic or anything else, you’re being measured on value, not just adoption and at the same time, even outside of COVID, there’s all these other trends happening. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends.

Payment Methods 195

Payment Methods Merchant Services Scale Payments 195

Baremetrics

MARCH 16, 2021

This unbalanced cycle of blockchain app developers not having the infrastructure they need is happening again today. QuikNode wants to see technology transform decentralized applications, smart contracts, decentralized governance, voting systems, and more. There are so many things that can be evolved,” says Shklovsky.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

OpenView Labs

JULY 2, 2020

Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings. Critical questions throughout the article will guide the reader in developing an effective pricing strategy.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

NOVEMBER 21, 2019

I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. ” I’m kind of like, “Even if you make one or two sales in the next couple of months, with your VP sales, it’s going to take you three months to go and hire.”

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Neil Patel

JULY 7, 2021

Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform? It also makes sure to note the platform itself does not require deep development or coding knowledge on the user’s end but is approachable and easy to learn. Digital Experience Platform Resources.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStr

AUGUST 22, 2020

One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? Jason Lemkin: Box Shield has a rule-based hire, I can pick rules. And then obviously, I think there’ll be more remote hiring in this environment. So, that’s effectively what we’re working on.

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

Sales Hacker

JANUARY 21, 2020

In 1995, while a high school student Rhode Island he was an early employee at Intelecom Data Systems, one of America’s first commercial internet service providers and website developers. Angus Davis: Mike was the VP of Technology, and my job was to build prototypes of next generation products that our group was dreaming up.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Before starting Thnks, Brendan was a technology and media veteran. Where’s the software development coming from? The first is Conga.

Outsourcing Services 73

Outsourcing Services Scale Outsourced Development Technical Review 73

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132