30+ Tough Learnings from Losing a Top Customer
SaaStr
JANUARY 12, 2022
Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. Are we sure?
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