SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. And importantly, you need to spend more time with your existing customers (vs. Add a layer. the prospects).

Part-Time VPE 271

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 271

Crafty CTO

FEBRUARY 7, 2023

Back in 2019, I launched ThinkFractional.blog and took advantage of the opportunity to learn a new platform – Ghost. I decided on the same approach this time around – take the opportunity to learn something new, state of the art, and very different. New needs This time around, my requirements were a little broader.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

SaaStr

JANUARY 12, 2022

As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. “That it was much easier to do more in order to keep that customer than to get a new “top” customer.

CTO Hire 276

CTO Hire Sales Hiring New CTO CTO 276

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Developers hate opaque pricing. The contract size grows. What about leads?

Underperforming Technical Team 180

Underperforming Technical Team Outsourced Development Development Part-Time VPE 180

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Sales Hacker

FEBRUARY 17, 2021

After all, why make someone forcibly talk through budget and pricing if they clam up whenever the topic surfaces? For sales teams, they too must bring the right skill sets to the table, with the right tools (clubs) at the right time – all while staying laser-focused on the targets. Playing the right roles. Solution review.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

SaaStr

JULY 10, 2021

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get best price tickets here!!! Which role should you hire for first? I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level.

Sales Hiring 254

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 254

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 220

Part-Time VPE Technical Cofounder CTO Hire New CTO 220

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. While there are many tactical elements to consider, the most successful pricing strategies are built on a strong, almost philosophical foundation: that your pricing needs to be a win-win that works for both your customers and your company.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Apply to Join Reforge ]. Real problems require real depth.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

Baremetrics

MARCH 16, 2021

Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Table of Contents. There are so many things that can be evolved,” says Shklovsky.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

B2B 133

B2B B2C Scale New CTO 133

ProfitWell

FEBRUARY 4, 2020

RevOps isn’t new—some form of revenue operations has been around for a very long time, it simply lacked a title. When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. Sierra Nevada debuted at a time where light pale lagers were dominating the industry.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. One of the best examples of this type of sales is Netflix—its pricing strategy paved the way for many modern subscription platforms. B2C pricing.

B2C 52

B2C Subscription Payment Features Payments 52

SaaStr

APRIL 9, 2019

Quick recap: Keep your pricing simple. And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Take advantage of your VCs connections.

Sales Hiring 129

Sales Hiring Scale CTO Hire Marketing 129

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 122

Scale Scaling CTO Hire Part-Time VPE 122

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 243

Sales Hiring CTO Hire Scale Investment 243

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. The pricing for SaaS is much more complicated. You need a lot of education.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Andreessen Horowitz

MARCH 20, 2024

And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. The constraint for Quora had always been the amount of time that high-quality answer writers had to answer questions. David George: Sure. Yeah, of course.

AI Search 138

AI Search AI Artificial Intelligence Scale 138

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Thanks for everyone who took the time to write their impressions and share with the community. Don’t overextend your resources when testing new SaaS growth ideas. Hire Game Changers to Propel Growth. Full post. .

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

JANUARY 17, 2020

Why does Yousuf believe now more than ever, the buyer experience is more important than the price? How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? What must startups remember about how CIOs think about price? What other elements of the contract should startups really spend a lot of time focusing on?

CTO Hire 133

CTO Hire compliance Scale Startup 133

Sales Hacker

MAY 5, 2021

Pricing and packaging strategies. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps.

Scale 100

Scale Technical Cofounder Technical Advisors Sales Hiring 100

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Have they done something unique before?

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And we felt that we couldn’t fail them and fail these new customers coming in at the same time.

Merchant Services 75

Merchant Services Payment Methods Payments Payment Solutions 75

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. This is not new. So what is new? But there's an urgent need for technical resources within growth teams.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Intercom, Inc.

JANUARY 5, 2022

And then, in the 50s, they introduced this new thing, and there was resistance. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: The whole area is a new space. Adam: The space itself is new, but it’s one that’s been hypothesized for some time. Caught your interest?

Scale 211

Scale Software Review compliance Technical Review 211

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Sales Hacker

JANUARY 21, 2020

Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. We were part of the office of the CTO. At that time, Marc Andreessen, the founder was the CTO of the company and there were only three of us in the group.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. Experienced VPs with a track record of building successful companies have been hired across multiple functions.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

OPEXEngine

NOVEMBER 11, 2020

Drive new levers of growth. Through this work, it can drive new revenue opportunities. A health scoring system helps prioritize customer interactions, so your CS team can be more strategic with their time. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations.

Startup 91

Startup Scale Systems Review Technical Review 91

Upscope

JANUARY 5, 2020

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. It turns out they don't have mental energy to spare to learn about something new. Create a new category.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? Because, on the one hand it’s exciting, and what I see a lot today is founders often bond with a new partner. If I get picked, do I want the more experienced partner, the new partner?

Sales Recruiting 165

Sales Recruiting Development Team Review Technical Review Sales Hiring 165

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Prospecting tool for generating new leads.

Software 75

Software CTO Hire Scale New CTO 75

Crafty CTO

JULY 21, 2023

This time, I suppose Meta learned the lesson and preempted the leak. Another innovation explosion appears to be underway; already Llama 2 derived models are near the top of the HuggingFace Open LLM Leaderboard , and new Llama stories are still on the first page of Hacker News.

Artificial Intelligence 40

Artificial Intelligence Technical Review Generative AI AI 40