ProfitWell

DECEMBER 6, 2019

If we succeed, the benefits go beyond retaining revenue: successful customers spread positive word of mouth which makes it easier to attract more customers. How many CSMs should you hire? But we know customer success reduces churn and increases expansion revenue, so CSMs do have a very serious purpose in an organization.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 156

Sales Hiring Sales Recruiting Scale CTO Hire 156

SaaStr

APRIL 7, 2021

And that means your initial leadership team often takes you faster, and further, than you might ever think. The first type is the kind of management team hired by second+ time founders. And if you are, you are going to naturally start off hiring up-and-comers to your first leadership team. And that’s great.

Part-Time VPE 235

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 235

User Pilot

MARCH 7, 2024

of leadership roles. This could be explained by the fact that it was women, more often than men, who had to step down and work part-time to take care of stay-at-home children during the pandemic. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

SaaStr

MARCH 26, 2024

The average public SaaS company is marching toward $400k in revenue per employee. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. You do, however, have to get from 1 to $200M in revenue in 10 years or less. Is SaaS dead right now?

AI 240

AI Pricing Artificial Intelligence Scale 240

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I had my CTO and everyone would be like, “You can’t do this. Our Chief Revenue officer, another one of our senior leadership lives in Scottsdale, Arizona.

CTO Hire 157

CTO Hire Travel Underperforming Technical Team CTO Coach 157

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. In Today’s Episode We Discuss: How Erica made her way into the world of SaaS and came to be Chief Revenue Officer @ New Relic. Welcome to Episode 214!

Scale 171

Scale Enterprise Scaling Sales Hiring 171

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece. Calendars are broken.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 244

Sales Hiring CTO Hire Scale Investment 244

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 218

Sales Hiring Scale CTO Hire CTO Coach 218

Intercom, Inc.

JULY 21, 2022

“The biggest thing I can do for Slack is to hire people who know a lot more than I do and give them free rein to do their best work” Adam Risman: You mentioned the team started with performance marketing. And so we hired somebody who had a lot of experience and could recommend ways to build the team. Andrew Chen: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. How to Increase Revenue by 19% [36:37]. How to Increase Revenue by 19%.

Sales Hiring 68

Sales Hiring Revenue CTO Coach CTO Hire 68

SmartKarrot

FEBRUARY 16, 2022

One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot. He posts regularly on social media on SaaS vision, leadership, and product. His insights on SaaS sales, hiring sales reps, and finding customers are a gold mine for anyone in the SaaS space. Dharmesh Shah. Neil Patel. Steli Efti. Pierre Lechelle.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What makes MuleSoft different? Ross : There’s loads.

Technical Advisors 158

Technical Advisors Scale Sales Hiring Sales Recruiting 158

SaaStr

AUGUST 15, 2020

But if you really want to build customers for life, this is the time where empathy will shine and doing the right thing long term versus short term is going to make that customer either be a customer for life or not. And they had no choice because their revenue went to zero. From contract signature to launch.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. And what that has resulted in is that you have CIOs and their leadership teams are basically involved in architecting systems across the company and what those basically mean.

Technical Advisors 160

Technical Advisors Scale Technical Review Payment Solutions 160

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Show Agenda and Timestamps.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

MAY 2, 2019

And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call. So look, again, we were, the product was out there, we were at revenue in our case. Vlad : Look, me personally, I was really conservative. Jonathan : Oh wow. Vlad : So yeah, from investors.

Scale 145

Scale Business Sales Hiring CTO Hire 145

SaaStr

APRIL 18, 2019

” We had to do that three times. We burned through $23 million in venture capital and only had 1 million in revenue to show for it. And I thank a lot of that to actually Met Gourniak, who I hired at that time. We’re starting to having lay people off.” And by 2003 we were almost out of business.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

SaaStr

OCTOBER 16, 2020

Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned. Paul Rosania: So let’s imagine I went to you as a CTO.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

Outseta

NOVEMBER 19, 2019

There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales. That’s pretty wild if you think about it, but the source of the problem is quite clear to me: CMOs are failing to build trust with their CEOs and leadership teams.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Sales Hacker

OCTOBER 8, 2018

This week on the Sales Hacker podcast, we speak with Chris Degnan , Chief Revenue Officer of Snowflake Computing, one of the fastest growing SaaS platforms in the world. Chris is a 20 year Silicon Valley veteran having launched the first part of his career at EMC before finding his way to Snowflake in 2013. What You’ll Learn.

Scale 65

Scale Sales Hiring Sales Recruiting CTO Hire 65

Sales Hacker

MAY 5, 2021

Here are just a few topics that our RevOps leaders talk about in Linkedin posts, articles and podcasts: Revenue acceleration plans. A career in RevOps is a great way to help your career, and have a big impact on revenue. Asia Corbett Director of Revenue Operations, Postal.io. Fixing visibility issues in your sales org.

Scale 99

Scale Technical Cofounder Technical Advisors Sales Hiring 99

Upscope

JANUARY 5, 2020

April Dunford's definition: " In order to break through the noise, companies would need to take into account their own strengths and weaknesses, then contrast them with their competitors to create a unique leadership position in the minds of customers. Yet Anymail finder revenue has been consistent. Summary of how to 8X your price.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Mistake 5) Promoting your culture on your careers page.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

SaaStr

JUNE 28, 2022

While startups have ups and downs, if you tell the VCs you’re going to hit $250,000 in revenue this month … make 100 percent sure you hit that projection. Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. Too many founder vesting issues.

Finance 282

Finance Technical Review CTO Hire New CTO 282

SaaStr

JANUARY 14, 2020

His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book. That was when we realized we had to go hire some experienced enterprise go-to-market leaders, like Heather Zynczak who runs marketing at Pluralsight. We’re going to change things.

B2B 133

B2B B2C Scale New CTO 133

Andreessen Horowitz

MARCH 20, 2024

You could either spend, you know, you raise some venture funding, you could either spend some of that funding on hiring out a whole team and developing all those competencies, or you can spend that on making your model even better. And so almost no other platforms provide this kind of revenue share today. Adam: Yeah. David: Right.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132