How To Buy Saas

FEBRUARY 25, 2025

Quick onboarding and accessible customer support/resources. Salesforce often requires piecing together multiple products (for example, Sales Cloud + a separate marketing automation tool + a separate customer support tool), whereas HubSpot provides all those modules natively in one platform. Want AI insights?

Scale

User Pilot

JULY 22, 2025

We considered mParticle as an alternative to Segment because it delivers stronger data governance, dedicated customer support, and advanced mobile event tracking. This can reduce confusion and compliance risk. Then, build and activate 1:1 audiences via over 1,300 turnkey custom integrations.

Software Review

Teamgate

JULY 25, 2025

Whether your focus is on increasing revenue, entering a new market, or improving customer retention, aligning goals with these priorities ensures everyone works toward the same outcomes. The customer support has been top-notch, and the regular updates demonstrate the companys commitment to innovation and continuous improvement.

Scale

How To Buy Saas

MAY 27, 2025

A healthcare AI tool might have guardrails and additional knowledge to ensure medical advice is accurate. For SaaS products integrating AI, using an AI tool with on-premise or private deployment might sometimes be preferable for compliance.

Artificial Intelligence

How To Buy Saas

JUNE 26, 2025

It’s essentially a one-stop platform for creating various types of knowledge bases, aimed at both reducing customer support tickets and improving internal knowledge sharing. Integrations and Extensibility No software is an island, especially in customer support and knowledge management.

Technical Review

USIO

JULY 11, 2025

Whether you’re looking to motivate gig workers, reward loyal customers, support community programs, or deliver government benefits—you need a fast, secure, and flexible payment experience. You’re operating on a single integrated platform , built for scale, compliance, and speed. That’s where Usio shines. No problem.

Payment Methods

Stax

JUNE 17, 2025

Becoming a registered ISO requires sponsorship from a bank and registration with card networks, plus meeting rigorous compliance, financial, and operational standards. When choosing an ISO, look beyond pricing—evaluate their technology stack, customer support, contract terms, industry expertise, and reputation.

Merchant Services

TechEmpower SaaS

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences. The standards in healthcare dictate that we achieve reliable results.

Generative AI

SaaStr

NOVEMBER 6, 2020

If you’re building an accounting application for healthcare — how many of your engineers will use it naturally on a daily basis? If you’re building say a HIPAA compliance app? The answer: everyone in a SaaS company has to do a 2+ hour stint on customer support (chat, phone, whatever) once a quarter, minimum.

VP of Engineering

Neil Patel

OCTOBER 7, 2020

I like ShiftNote because they have industry-specific solutions for categories like restaurants, hotels, retail, manufacturing, healthcare, education, and breweries. This includes things like labor cost management, employee retention, fatigue management, compliance, and more. Best of all?

Software Review

Scytale

OCTOBER 16, 2024

We get it – keeping up with new, ever-changing compliance requirements can be a nightmare, often resulting in a mild headache at best. Fortunately, this is where compliance audit software comes in – making all the difference when it comes to managing your security and compliance tasks efficiently.

compliance

Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education. healthcare, finance, education. What is Vertical SaaS?

SaaS Payments

Stax

APRIL 18, 2024

Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. Customer Support In-house support teams maintain direct relationships with end-users for assistance. What are SaaS companies?

Outsourcing Services

Frontegg

AUGUST 12, 2021

Pros: Multiple social login options, Intuitive dashboard, Good documentation Cons: Escalating pricing options, Iffy customer support, Better for B2C and not B2B Pricing: $130/month/3 SSO connections, up to 7000 MAU, up to 50 organizations only, M2M tokens adds to the pricing. #3 3 – Frontegg. 6 – WorkOS.

B2C

Stax

MARCH 21, 2024

The SaaS model isn’t just for the tech industry—cloud services are widespread in industries such as healthcare, retail, eCommerce, and education. SaaS services are also used in customer relationship management (CRM), human resources management, analytics, and communication. For example, a CRM solution (e.g.

SaaS Payments

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. These factors are crucial since the healthcare and medical industries are some of the most regulated sectors.

Payment Solutions

Panintelligence

JUNE 21, 2024

By analyzing data, companies can identify patterns and trends that inform product development, marketing strategies, and customer support initiatives. For instance, a Healthtech SaaS application can use embedded analytics to provide healthcare professionals with real-time patient data.

Data

User Pilot

NOVEMBER 29, 2023

It’s essential to choose product research tools that can provide the right insights for your business objectives, deliver high-quality data, are customizable, are easy to use, integrate with your tech stack, and offer great customer support. Customer Support : Do you get fast 24/7 customer support and training resources?

Strategy

Frontegg

JUNE 24, 2021

It’s a highly versatile solution that can be an option for healthcare and places where a dynamic approach is required. There have been mixed reviews about the support. Pros: Fast Implementation, Flexibility, Good Security Cons: Iffy Support, Poor Documentation, Can Get Expensive Pricing: Not Available. What else do you need?

Identity management

User Pilot

AUGUST 30, 2024

Coordinate Cross-Functional Teams : Ensure seamless communication and collaboration between development, marketing, sales, and customer support teams. Manage Customer Feedback : Gather and incorporate feedback from users to refine the product. Also create product roadmaps that align with company goals and timelines.

Healthcare

User Pilot

JUNE 17, 2024

Vice President of Product Management : To become the VP, you need over 15 years of experience handling a portfolio of products, effectively collaborating with C-Suite, PMs, engineering, design, and data while learning relevant guidelines for operations, compliance, and legal as well. As a result, roles in these industries pay better as well.

VP of Engineering

User Pilot

AUGUST 28, 2024

Coordinate Cross-Functional Teams : Ensure seamless communication and collaboration between development, marketing, sales, and customer support teams. Manage Customer Feedback : Gather and incorporate feedback from users to refine the product. Also create product roadmaps, aligning with company goals and timelines.

Scale

Frontegg

DECEMBER 30, 2021

It’s a highly versatile solution that can be an option for healthcare and places where a dynamic approach is required. There have been mixed reviews about the support. Pros: Fast Implementation, Flexibility, Good Security Cons: Iffy Support, Poor Documentation, Can Get Expensive Pricing: Not Available. What else do you need?

Underperforming Technical Team

User Pilot

JUNE 12, 2024

Regularly plan and coordinate sprints, closely collaborating with customers and the development team to prioritize requirements based on customer needs and resources utilized. Work with cross-functional teams, including customer support , design, and marketing, to ensure everyone is on the same page for a smooth release.

VP of Engineering

SmartKarrot

APRIL 17, 2023

Rule-based chatbots are often used for simple and straightforward tasks, such as answering frequently asked questions or providing basic customer support. This can help customers find products that are relevant to their interests, demands and needs. Train chatbots to handle complex queries that require human assistance.

Artificial Intelligence

USIO

MARCH 6, 2025

The healthcare industry is advancing at an astonishing paceCRMs, ERPs, and SaaS solutions are transforming operations, patient management, and billing. Payments That Work as Hard as You Do Healthcare technology firms require more than just a payment processor; they need a strategic ally. The Competition?

Payment Services

Scytale

OCTOBER 30, 2024

If your business has any connection to the healthcare space, you’ve definitely come across HIPAA by now… right? Well, if you haven’t, it’s best we dive in quickly (before non-compliance lands your business in some serious sh@#). The HIPAA Bible Everything you need to know about HIPAA compliance.

Payment Services

Scytale

OCTOBER 16, 2024

We get it – keeping up with new, ever-changing compliance requirements can be a nightmare, often resulting in a mild headache at best. Fortunately, this is where compliance audit software comes in – making all the difference when it comes to managing your security and compliance tasks efficiently.

compliance

Scytale

FEBRUARY 19, 2025

This is where SOC 2 compliance comes in – a vital trust factor for your customers and stakeholders, especially if your business handles sensitive customer data. If you’re handling healthcare data, financial data, or sensitive personal information, privacy and confidentiality should be top priorities.

compliance

Scytale

MARCH 31, 2025

If your company conducts business in California and meets any of the following criteria, compliance with the CCPA is required – regardless of your physical location: Annual Gross Revenue : Your annual gross revenue is over $25 million. What are the CCPA Compliance Requirements? Still not sure if you’re on the right track?

compliance

Stax

DECEMBER 12, 2024

Merchant services help small businesses simplify payments, save money with transparent pricing, and secure transactions with fraud protection and PCI compliance. To choose a merchant service provider, compare pricing structures, review contract terms, check system compatibility, and prioritize responsive customer support.

Merchant Services

User Pilot

JUNE 10, 2025

Medtech platforms face complex workflows, strict compliance demands, and a diverse user base, including clinicians, nurses, admins, and coders. With the right in-app guidance, teams have reduced support loads by as much as 83% , simply by embedding smart, proactive in-app support and self-serve help directly into the product.

compliance

Scytale

DECEMBER 30, 2024

From innovative compliance automation platforms like Scytale to transparency-focused vendor risk assessment tools like SafeBase, theres something here for everyone. By keeping track of each vendors security and compliance practices, youll be able to sleep soundly, knowing that your businesss data is secure. Lets dive in!

Software Review

Scytale

MARCH 5, 2025

GET COMPLIANT 90% FASTER WITH AUTOMATION Why You Need Offensive Security Tools Cyber threats arent slowing down, and neither should your approach to security and compliance. That said, security isnt just about avoiding breaches, fines, or protecting your reputation in a competitive SaaS landscape – its necessary for compliance.

Underperforming Technical Team

Scytale

MARCH 5, 2025

GET COMPLIANT 90% FASTER WITH AUTOMATION Why You Need Offensive Security Tools Cyber threats arent slowing down, and neither should your approach to security and compliance. That said, security isnt just about avoiding breaches, fines, or protecting your reputation in a competitive SaaS landscape – its necessary for compliance.

Underperforming Technical Team

How To Buy Saas

JUNE 3, 2025

DeepSeek (Chinas entrant) emphasizes cost-effectiveness and Chinese language support. Real-world SaaS use : Developers use LLMs for everything from automated customer support to personalized content feeds. A support chat might use a safe, compliant model, while a coding assistant might choose a highly capable coder.

Artificial Intelligence

How To Buy Saas

MARCH 3, 2025

Instead of wasting hours on data entry, scheduling, or customer support tickets , AI handles the grunt work so you can focus on strategy and growth. For example: AI-powered chatbots handle 80% of customer inquiries without human intervention. Enter healthcare-specific SaaS. Why is this shift happening? It didnt work.

Payment Solutions