User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. TL;DR In-app communication shouldn’t be used interchangeably with push notifications since the two have very different use cases. What is in-app communication?

Communication 95

Communication Onboarding User Experience Retention 95

Stax

APRIL 18, 2024

Mobile credit card processing refers to the capability of accepting credit card payments using a mobile device equipped with a card reader and specialized software. Mobile credit card processing enables them to collect same-day payments on the spot, eliminating the hassle of invoicing or waiting for checks.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. and Pendo for customer communication and engagement.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

FastSpring

OCTOBER 13, 2020

Create a communication calendar that includes the schedule for each email blast, the customer profile being targeted, the purpose of the email (upsell or cross-sell), and the subject of the email. Your communication calendar will keep you accountable and ensure you’re regularly reaching out to your customers.

Retention 148

Retention Payment Features Payment Methods Payment Services 148

Subscription Flow

JANUARY 30, 2024

To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy. But becoming an expert in SaaS subscription renewal oversight can be difficult. Moving into 2024, the landscape has shifted considerably.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

FastSpring

FEBRUARY 8, 2024

For additional guidance, refer to our FastSpring help documents on information reporting. Maintenance of secure payment processing systems. Chargebacks In the world of online transactions, a chargeback refers to the reversal of a credit or debit card charge initiated by the cardholder’s bank. Continual monitoring.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 Recurring Business Revenue.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Subscription Flow

NOVEMBER 7, 2023

CRM for magazine publishers is a tool that facilitates tracking, grouping, and multichannel customer communication. SubscriptionFlow: For the newspaper and publishing industry, SubscriptionFlow is an excellent CRM because it helps with subscriber management, billing and invoicing automation, and revenue and retention enhancement.

Payments 59

Payments Payment Services Payment Methods Payment Solutions 59

Subscription Flow

APRIL 18, 2024

In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model. How Important is Subscriber Engagement for Subscription-Based Businesses? It is measured using various metrics.

Engagement 82

Engagement Customer Lifetime Value Revenue Subscription 82

Stax

DECEMBER 20, 2023

Richard Dunbar, VP of Professional Services at Stax , says that there are two key components to this: payments attachment (top of the funnel) and payments processing (bottom of the funnel). The former refers to the phase of the journey when users first enroll in payments, while the latter is when they actually start processing.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. What is subscription marketing?

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

Blulogix

FEBRUARY 21, 2024

Support for Multiple Pricing Models: Your chosen platform should accommodate various pricing models—subscription-based, usage-based, tiered pricing, etc.—allowing Automated Billing and Financial Operations: Look for platforms that automate billing processes, invoicing, and financial reconciliations.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Subscription Flow

NOVEMBER 22, 2023

Subscriptions have been around for a long time and in no way can they be called a recent breakthrough. Milk and newspaper deliveries are some very common examples of subscriptions. However, subscriptions have become challenging as increasing numbers of SaaS businesses shift to subscription models for selling their services.

Subscription 59

Subscription Payment Features Systems Review Customer Support 59

ChurnZero

AUGUST 14, 2020

Get direct access to CRM data, such as accounts, contacts, opportunities, cases, subscription data (renewal date, license count, total contract value, etc.) Use product usage data to create segments, automate tasks and communications, influence health scores, and trigger alerts and in-app messaging. Subscription Billing Software.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

The Angel VC

APRIL 24, 2015

I’m not referring to sophisticated reports or analyses but to the much more mundane question of what exactly people mean when they use a term like “revenues”. If everyone in the SaaS world can agree on the same nomenclature, I think that will make communication between founders and investors more efficient and will save all of us some time.

Payments 193

Payments SaaS Payments Metrics Revenue 193

FastSpring

SEPTEMBER 17, 2019

Subscription-based businesses are awesome! All you have to do is get a customer to buy once, and then you get recurring revenue without even thinking about it. While the recurring revenue part is true and awesome, retaining customers and creating a sustainable subscription-based business model can be super tricky.

Subscription 61

Subscription Payment Features SaaS Payments Payment Services 61

Blulogix

JANUARY 27, 2024

This case study delves into how BluIQ by BluLogix, a comprehensive subscription billing platform, enabled an MSP to address the issue of consumption leakage, enhance their revenue, and fundamentally transform their operational model. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Subscription 52

Subscription Payment Features Innovation Trends 52

Stax

NOVEMBER 6, 2023

Request Quote Upgrade Your Legacy Equipment for Mobile Payments The world’s foremost mobile phone manufacturers, Apple and Samsung started to foster the use of mobile payments as early as 2014 and 2015, respectively. Enjoy the ease and convenience of sending invoices and storing payment methods through the Stax Platform.

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

Stax

FEBRUARY 28, 2024

Plan your communication with customers There is no legal requirement for you to tell customers ahead of time that you plan to introduce surcharging. Communicating this intention to customers before it’s in place shows respect. Invoices will automatically list this extra line item. But it is advised.

Merchant Services 88

Merchant Services Payment Services Payment Methods Stax 88

Baremetrics

AUGUST 6, 2021

mostly referred to as Stripe) was founded in 2010. Stripe is a payment processing company but is also used to create reports. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. Stripe, Inc. What is a Stripe Monthly Report? Try Baremetrics Free.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Andreessen Horowitz

MARCH 22, 2024

Many of the best practices for packaging non-genAI prosumer and B2B SaaS still apply in the genAI era at this point, so it can also be helpful to reference how companies have packaged their new non-genAI features in the past. Pricing: subscription or hybrid? What are others doing?

Generative AI 125

Generative AI AI B2B Pricing 125

Intercom, Inc.

JULY 26, 2022

This is sometimes referred to as user activation. “Whatever the goal, the activation needs to be tailor-made for a particular audience” Do you want to motivate price-conscious customers to upgrade their subscription? A customer activation in marketing might involve a discount for current subscribers.

Point of Sale 118

Point of Sale Branding Subscription Payment Features 118

Blulogix

NOVEMBER 8, 2023

Subscription Billing Understanding the Crowded Market Before we dive into the benefits of a usage-based pricing strategy, it’s crucial to understand the dynamics of a crowded market. Communication: Clearly communicate the advantages of your usage-based pricing to your customers.

Pricing 52

Pricing Strategy Scale Marketing 52

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72

The Marketing & Growth Hacking Publication

APRIL 2, 2019

Marketing and communication practices now must be completely focused on user experience, provide the utmost convenience, and be increasingly omni-present, allowing consumers the ability to interact with brands on numerous different channels and devices at any time and place they choose. Take shopping, for instance.

Communication 40

Communication Outsourcing Services Social Media Outsourced Development 40

User Pilot

MARCH 20, 2024

The subscription model offers ongoing access for a fee, ensuring updates and steady income. Software monetization refers to generating revenue from your software by turning it into a profitable asset by implementing various new business models. Userpilot’s subscription packages. Book a demo now.

Software 59

Software Revenue Strategy Advertising 59

Blulogix

FEBRUARY 22, 2024

Creating a Monetization Framework For Your Business View the Whitepaper The Need for End-to-End Integration: End-to-end integration refers to the seamless connection of various systems and processes across a company’s operational framework, from customer relationship management (CRM) and order management systems to billing and support services.

SaaS 52

SaaS B2B Operational efficiency. Pricing 52

CustomerSuccessBox

MARCH 10, 2022

The skills that are looked into are analytical skills and communication skills, so it is helpful to come up with strategic thoughts to meet the goals of the business and to build meaningful relationships with clients. Keeping track of the client interactions to document them for future reference in training. How to become one?

Engagement 52

Engagement Management Underperforming Technical Team Outsourced Development 52

User Pilot

MARCH 7, 2024

User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails. User engagement vs customer engagement Customer engagement and user engagement refer to different interactions. That's one way to explain the term. Why is user engagement important?

Engagement 92

Engagement Metrics Underperforming Technical Team Scale 92

Totango

JUNE 30, 2021

Product adoption refers to how actively your customers engage with your product and how much value they derive from using it. How much value customers derive during the adoption stage will weigh heavily on their decision to renew or not renew their subscription to your product. Engage in Informed Customer Communication.

Onboarding 94

Onboarding Customer Success Subscription Payment Features 94

Totango

AUGUST 16, 2022

Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business. Customer retention software is an app that promotes SaaS subscription renewals and reduces churn rates. First, we’ll define what customer retention automation is.

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

Totango

MAY 6, 2021

Customer retention refers to the act and process of keeping customers as loyal repeat buyers who are likely to promote your brand to others. As a concept, in a SaaS context, it represents how successful a company is at getting customers to renew subscriptions or licenses. Improving communication through personalization.

Strategy 74

Strategy Retention Education Benchmarks 74

ProfitWell

OCTOBER 29, 2019

Churn prevention refers to the strategies companies use to minimize their churn. Your recurring subscription failed. Subscription payments are the crux of your business. Make sure to review the connection points between your merchant provider, bank, and payment processor to alleviate any issues.

Churn 66

Churn Merchant Services Payment Services SaaS Payments 66

Subscription Flow

NOVEMBER 28, 2023

Promoting products that are low-touch: By this we refer to software as a service that is made so that most users can buy it without having to engage in prolonged one-on-one communication with a human. Read more: How Dynamic Pricing Makes It a Good Fit for B2B Subscription Management for Enterprises?

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

ProfitWell

OCTOBER 28, 2019

After reading this post, you’ll learn what revenue collection is, who needs it, why it’s often difficult, and other tips for subscription companies handling revenue collection. Revenue collection frequently refers to a government agency billing the public or a member of the public for fines, taxes or any other fees.

Payments 40

Payments Payment Services Revenue Payment Methods 40

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. Subscription companies have become incredibly popular in the past two decades. Almost everything is sold as a subscription, from socks to razor blades, and of course software. What is a subscription company?

Subscription 40

Subscription Payment Features Payment Methods Payments 40

Chargify

AUGUST 9, 2017

Here at Chargify, we’ve been seeing an increase in B2B IoT-related subscription businesses and we’re excited about the many possibilities for IoT B2B subscription use cases. Why IoT + Subscription Business Models = Success. The utility companies pay for the insights and services on a subscription basis.

B2B 54

B2B Subscription Payment Features VP of Engineering 54