Neil Patel
OCTOBER 5, 2020
For better or worse, technology affects communication because it is a part of our everyday lives. From a business perspective, you could argue that technology communication is beneficial. From a business perspective, you could argue that technology communication is beneficial. How Has Technology Affected Communication?
User Pilot
FEBRUARY 7, 2023
In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. TL;DR In-app communication shouldn’t be used interchangeably with push notifications since the two have very different use cases. What is in-app communication?
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SaaStr
JANUARY 12, 2021
This is where data comes in, and we asked the expert, Carl Gold, Chief Data Scientist @ Zuora , to help us fight churn with data. ?. You need detailed usage data. Figure out where you need to provide more product training or if people are onboarding well. With data about when people leave. Know your product.
User Pilot
APRIL 9, 2024
What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? Do you need it to support customer or employee onboarding processes? Are you after specific features to support your onboarding tasks? This depends on your use case. Ready to dive in?
Totango
AUGUST 5, 2021
Strategies for communicating with upset customers can help you retain clients and transform escalations into opportunities. In this blog, we’ll look at some common causes of customer communication problems before presenting four effective strategies for managing difficult conversations. What Causes Difficult Customer Communication? .
User Pilot
JANUARY 31, 2023
Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager.
Intercom, Inc.
DECEMBER 1, 2021
At Intercom, we’ve developed the GEMS framework to help everyone on our teams achieve best-in-class written communication. Boosting this number means creating email communications that are engaging, impactful, and above all, convince your prospect that you can solve their problem. Why are emails crucial to closing the deal?
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