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5 Tips to Improving User Onboarding Through Data Analysis

Inturact

User onboarding is never finished and it's always a work in progress. And one thing that helps in improving user onboarding is — data. It points out exactly where users are having trouble and why they might be leaving

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Onboarding Call vs Automated In-app Onboarding: When to Use Each?

User Pilot

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. Automated onboarding is highly scalable, can be tailored to distinct segments , and offers self-paced learning.

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FinTech Onboarding: 13 Best Practices for Customer Success

User Pilot

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. A seamless onboarding experience , thus, creates the right first impression, setting you up for success. Collect only necessary data and keep requests to a minimum on each page.

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Mailchimp’s ex-Head of Data Platform: “Data Doesn’t Have to be Hard — Three Data Myths and How to Bust Them”

SaaStr

Data Doesn’t Have to be Hard: Three Data Myths and How to Bust Them with Mailchimp with John Humphrey, former Head of Data Platform Product at Mailchimp John Humphrey, former head of data platform product at MailChimp and current principal at mfact, joined SaaStr live at Workshop Wednesday to discuss three data myths and how to debunk them.

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How to Boost Client Engagement by 45% With a Purpose-Built Customer Onboarding Solution

Its data-driven solutions—powered by best-in-class providers—and proven IT security services save time and money and empower companies to streamline internal operations and make better decisions. Quentelle delivers verification of employment, tax credits, and unemployment cost management solutions, leveraging advanced platform technology.

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Annual or Monthly Payments for SMBs? Data from Zoom, Freshworks, Expensify, Squarespace, and More

SaaStr

A few data points: 50% of Zoom’s customers paid monthly until recently. Smartsheet wants them to, and pushes / forces them to, due to the work required in onboarding. The more onboarding there is, the higher the churn you’ll see in monthly deals. Make sense, given their mix of Small, Medium and Larger customers.

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Smooth sailing: Simplifying mergers with automated onboarding

BetterCloud

This shift begins with the automated onboarding of new employees, giving them the tools they need to be productive on their first day. It extends to streamlined account provisioning, best facilitated by seamless integrations with HR systems , which not only enhances the onboarding experience , but also boosts overall employee productivity.

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Cover Your SaaS: How to Overcome Security Challenges and Risks For Your Organization

Speaker: Ronald Eddings, Cybersecurity Expert and Podcaster

Through all the benefits offered by SaaS applications, it’s still a necessity to onboard providers as quickly as possible. Shadow users, data sprawl, misconfigurations, and excessive spending are just some of the new challenges you face after SaaS integration.