Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. A step-by-step system to create, analyze, and communicate a growth strategy of compounding growth loops. Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new).

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. We take care of most of Intercom’s backend technologies. Geoffrey: A lot of this is about choosing standard, or maybe even “boring” technologies.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

OPEXEngine

FEBRUARY 13, 2020

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer. Chief Performance Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

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VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? What technologies do they use? What size company?

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New CTO Scale Sales Hiring AWS 241

Casey Accidental

JUNE 26, 2018

I’ve written before about analytics teams as a crucial function in today’s technology companies. Technology companies are rapidly hiring analyst roles to pair with their product teams. Many technology roles, at startups in particular, have an issue with career progression. So, how does data science differ?

CTO Coach 53

CTO Coach CTO Hire New CTO CTO 53

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. In the last two years there have been so many new services around security, around machine learning that literally did not exist. So the conversation is changing.

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Cloud Scale Trends Machine Learning 168

Valerian Tech

JANUARY 22, 2024

At the core of every technological breakthrough and digital advancement lies a single, unifying element: the relentless pursuit of innovation. In this post, we will explore why innovation is not just important but essential in the technology sector, a domain where change is the only constant.

Innovation 52

Innovation Technology CTO Hire Artificial Intelligence 52

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. in debt to buy out their investors. The company even took $2.5M of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 161

Scale Enterprise Scaling Sales Hiring 161

Intercom, Inc.

OCTOBER 31, 2019

Short on time? Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. You can do amazing things.

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Artificial Intelligence Scale CTO Hire AI 169

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 146

Sales Hacker

SEPTEMBER 8, 2020

Ways to use technology to help you sound less automated [26:01]. The platform allows sales reps to deliver consistent, relevant and responsible communication for each prospect every time, enabling personalization at scale. We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan: Because, at that time, we really needed a product. Welcome Eric.

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Sales Hiring Scale CTO Hire Marketing 131

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

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Sales Hiring Scale CTO Hire CTO Coach 217

Tom Tunguz

OCTOBER 24, 2021

Good morning, afternoon, and evening Redpoint community. Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. What kinds of communication? I really like that part.

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CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Have they done something unique before?

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

DECEMBER 13, 2019

I think the key thing that I had realized after several years in Her Majesty’s United Kingdom, it really centers on the fact that a lot of the technology that I was seeing was really, a lot of the innovation was happening in the Bay area. I think the combination of transparency and over communication is the key there, really.

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Technical Advisors Scale Technical Review Payment Solutions 152

The Angel VC

FEBRUARY 29, 2012

In my opinion, the founder team of a SaaS startup needs to excel in three areas: engineering/technology, product/UX and domain/market expertise. This can be a huge advantage, especially for a bootstrapped startup that can't afford to hire many people.

CTO Hire 106

CTO Hire Startup Sales Hiring New CTO 106

SaaStr

AUGUST 22, 2020

We’re a full-stack technology-powered brokerage helping usher in the hybrid workplace and the office of the future. Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future.

Sales Recruiting 145

Sales Recruiting Cloud CTO Hire Scale 145

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. RingCentral is a unified communications as a service space, UCAS. Vlad: So what’s the new reality?

Scale 143

Scale Business Sales Hiring CTO Hire 143

OPEXEngine

NOVEMBER 11, 2020

Drive new levers of growth. Through this work, it can drive new revenue opportunities. A health scoring system helps prioritize customer interactions, so your CS team can be more strategic with their time. But then you’re relying on technology to answer questions that you need to be able to answer yourself.”.

Startup 91

Startup Scale Systems Review Technical Review 91

Upscope

JANUARY 5, 2020

Positioning compensates for our over-communicated society by using an oversimplified message to cut through the clutter and get into the mind. My really crude definition : When I come across a new product I tend think "Wtf is this? It turns out that I primarily communicate on Intercom these days and so send very few emails.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Sales Hacker

JANUARY 21, 2020

Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. We were part of the office of the CTO.

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Payment Methods Scale CTO Coach SMB 55

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. It has been an incredible journey for him.

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Subscription Payment Features Scale Underperforming Technical Team 107

Teamgate

JANUARY 14, 2019

In my opinion, the biggest downside to working in-house, whether it is a big brand or a startup, is that the messaging remains the same: the tech can evolve and it may have new features, yet the story around it tends to remain the same. All marketing communications, paid or unpaid, online or offline, should be aligned to maximise results.

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Interviewing Startup Technical Review Technical Advisors 81

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Before starting Thnks, Brendan was a technology and media veteran. The thought was, if I’m in New York, my client’s in Chicago, LA?

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

Andreessen Horowitz

MARCH 20, 2024

The technology just wasn’t there. You can actually look at a lot of social networking technology as if it’s almost an alternative to AI. And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question.

AI Search 142

AI Search AI Artificial Intelligence Scale 142

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

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VP of Engineering CTO Hire Technical Review Sales Hiring 132