Clouded Judgement

NOVEMBER 18, 2024

The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more. There are hundreds of thousands of trades businesses providing essential services in every corner of the country.

Benchmarks 299

Benchmarks Payments Payment Services SaaS Payments 299

SaaStr

MARCH 14, 2024

So RevenueCat (where I was fortunate enough to be the first investor) now is the embedded mobile subscription API for 30,000 (!) Their 2024 State of Subscription Apps Report is out , and here were my top learnings: #1. 70% of Mobile Subscription Apps Now Offer Free Trials, At Least in Part. 74% of Mobile Business Apps Renew.

Mobile 320

Mobile Subscription Payment Features Pricing 320

USIO

JUNE 20, 2025

If you’re running a business today, Embedded Payments aren’t just a tech buzzword. Let’s explore what these payments really are, why they matter, and how your business can leverage them to streamline operations, improve customer experience, and unlock new revenue streams. Why Business Owners Are Turning to Embedded Payments 1.

Payments 130

Payments Embedded Payments Payment Services Payment Solutions 130

USIO

JUNE 27, 2025

If you’re running a business today, chances are you’re already relying on APIs in some form—whether you realize it or not. In the context of business payments, API’s connect your platform directly to a provider like Usio. Automate subscription billing or gig economy payouts with minimal operational lift.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Features 130

SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. Churn is much higher on consumer subscriptions, but you have higher expansion revenue.

Subscription 301

Subscription Payment Features B2B Mobile 301

SaaStr

NOVEMBER 6, 2024

Revenue growth is up 21% overall, and subscription growth is up 33% — at almost $5 Billion in ARR. 50% of Users on Business “Side”, 50% Technical An interesting breakdown across their core products. But as you go more upmarket, and more enterprise, the business users become critical stakeholders and users, too.

Enterprise 290

Enterprise Pricing Cloud AI 290

FastSpring

JUNE 9, 2025

In today’s competitive subscription economy, providing flexibility and value to your customers is essential. FastSpring’s subscription pause feature allows businesses to retain customers who might otherwise cancel their subscriptions, offering a win-win solution for both parties.

Merchant Services 78

Merchant Services Subscription Payment Features SaaS Payments 78

User Pilot

OCTOBER 19, 2024

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. However, what satisfies customers differs from one business to another. What does customer satisfaction look like for SaaS businesses?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

Blulogix

FEBRUARY 12, 2025

By Inga Broerman How High-Performing Subscription Businesses Maximize NRR For subscription-based businesses, Net Revenue Retention (NRR) is the ultimate measure of growth and sustainability. If a business is retaining and expanding existing customer revenue , it can grow without constantly chasing new sales.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

SaaStr

JUNE 7, 2025

Fresh data from Ramp’s AI Index suggests that the meteoric rise in business AI spending might be showing signs of deceleration, raising questions about whether we’re witnessing market maturation or beginning to hit a potential adoption ceiling: The numbers tell a nuanced story. businesses has reached an incredible 41.7%

AI 281

AI Payment Services Payments Scale 281

SaaStr

JULY 11, 2025

While OpenAI dominates headlines with ChatGPT’s viral success, Anthropic has quietly built a business that’s already 40% the size of OpenAI’s revenue, despite having a fraction of the consumer awareness. Valuation Multiples Signal Investor Confidence Anthropic trades at a 43.9x valuation / $1.4B valuation / $1.4B

ChatGPT 228

ChatGPT Artificial Intelligence Outsourced Development AI 228

SaaStr

JUNE 16, 2024

Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers? RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. Does the SDR or AE reaching out to see if they can win back your business work?

Churn 313

Churn Business SaaS Mobile 313

SaaStr

JANUARY 8, 2025

When Lindsey joined, she inherited an already built-out self-serve/PLG model for small businesses and a mid-market and enterprise sales, customer success, and post-sales team. ” The other thing Lindsey did was bring that revenue and focus into the entire cadence of running the business.

Revenue 293

Revenue Scale Sales Hiring Compensation 293

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. When you sell to a business, the buyer might be thinking about the needs of the company, of their team, and of themselvesso you might need three value propositions! 5: Know how “free” works in your business.

SaaS Payments 52

SaaS Payments Subscription Payment Features B2B 52

SaaStr

JUNE 26, 2025

valuation, reports businesses achieving average deflection rates nearing 70%, with companies like Duolingo pushing well above 80%. These aren’t simple FAQ bots – they’re AI agents that can access customer data, apply business logic, process transactions, and escalate intelligently.

AI 268

AI Sales Generative AI Pricing 268

SaaStr

JUNE 25, 2025

Even amid regional instability, this distributed model proved resilient—Xero specifically noted Melio’s business continuity planning in their acquisition docs. The Bottom Line Melio’s journey proves that solving a massive, painful problem with elegant technology can build a billion-dollar business—even in a crowded market.

Payments 227

Payments Payment Methods SaaS Payments Payment Solutions 227

SaaStr

JUNE 24, 2025

It’s about fundamental organizational redesign —from pricing models (hybrid consumption/subscription) to team structures (forward-deployed engineers vs traditional CSMs) to investment priorities (94% AI spend increases among high-growth companies). vs $8.7K), and dramatically leaner operations.

Scale 194

Scale AI B2B SaaS 194

SaaStr

JULY 5, 2025

Gross Dollar Retention (GRR) is a critical metric for SaaS businesses, especially when presenting to investors. Subtract Churned ARR : This is the revenue lost from customers who canceled their subscriptions during the period. Dear SaaStr: How Should I Calculate Gross Dollar Retention For Our Investors? moved to a lower-tier plan).

Retention 185

Retention SMB Benchmarks Churn 185

USIO

JUNE 13, 2025

Writing checks or relying on clunky bank wires isn’t just slowing your business down—it’s leaving money on the table. ACH payments offer a secure, scalable, and cost-effective alternative that gives businesses better control over their cash flow. 5 Business Benefits of Using ACH Payments 1. ACH, by contrast, cost pennies.

Payments 130

Payments Payment Services Payment Solutions Traceability 130

Blulogix

DECEMBER 5, 2024

By BluLogix Team Navigating Complex Pricing Models in the Subscription Economy Introduction In the subscription economy, Managed Service Providers (MSPs) must adapt to increasingly complex pricing models to meet the evolving needs of their customers. Gone are the days of simple, one-size-fits-all pricing.

Payment Features 59

Payment Features Subscription Pricing Technical Review 59

Stax

MAY 13, 2025

When leveraged strategically, these services can become a key driver of business growth. With the right provider, merchant services can improve your checkout experience, increase cash flow, and unlock valuable business insights. We’ll also outline how to choose the best payment solutions for your unique business needs.

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

Blulogix

JANUARY 3, 2025

By Inga Broerman Preparing for Regulatory Changes in Subscription Management The subscription economy is thriving, with businesses worldwide adopting models that offer flexibility, scalability, and recurring revenue streams. impose strict requirements on how businesses handle customer data.

Payment Features 52

Payment Features Subscription Management compliance 52

Clouded Judgement

MARCH 28, 2025

Any disruption of service at this facility could harm our business… We currently intend to add a second data center facility in 2008, the primary purpose of which is to add capacity. The incentives to start a competing business to an on prem software company that hit $25m in revenue were low. Someone can always catch you.

Cloud 299

Cloud AI Scale Scaling 299

SaaStr

JUNE 16, 2025

ARR with 50% growth at that scale 500+ customers consuming at over $1 million annual revenue run-rate 80%+ subscription gross margins (infrastructure companies dream of margins like this) Free cash flow positive for the first time 140% Net Revenue Retention (top decile performance) Growing Twice as Fast As Comps When you’re doing $3.7B

AI 265

AI AWS Enterprise Scaling 265

SaaStr

JUNE 23, 2025

Usage-Based Pricing for AI Subscription models work for traditional software, but AI-powered platforms often create variable value. The platform benefits from millions of open-source projects, creating a flywheel of learning and sharing that competitors struggle to replicate.

Software Review 212

Software Review AI Technical Review Venture Capital 212

Intercom, Inc.

MAY 1, 2025

Delivering great AI customer service depends on more than just sophisticated AI models – it relies on real-time data and access to business systems like CRMs, billing platforms, and past conversations. With MCP, businesses can integrate AI faster, scale it across more systems, and deliver better support with less effort.

Data 104

Data AI Business Benchmarks 104

Stax

OCTOBER 13, 2024

Small businesses in America and worldwide have to choose from a wide variety of accounting software solutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting software solutions is projected to be worth $4.3billion by 2023. Quicken Inc.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

SaaStr

FEBRUARY 2, 2025

Owner.com has distinguished itself by consolidating dozens of point solutions into a single, integrated platform that helps small business owners compete effectively online. Her company specializes in API integration platforms that enable SaaS companies to launch integrations faster and automate complex business processes.

AI 222

AI Technical Review Artificial Intelligence Systems Review 222

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Blulogix

DECEMBER 23, 2024

By Inga Broerman How Usage-Based Pricing is Transforming Subscription Billing The subscription economy is undergoing a transformation, driven by the rising popularity of usage-based pricing. The days of flat-rate subscriptions being the default option are gone. Your ERP cannot bill usage subscriptions.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

FastSpring

OCTOBER 16, 2024

Foreign exchange rates, regulatory rules, payment systems, various bank accounts, establishing entities in different countries, and tax collection and remittance are just a few of the concerns you’ll need to stay on top of as your business expands into more countries and regions. Luckily, there is another, much simpler option.

Merchant Services 159

Merchant Services Payment Services Payment Methods Outsourcing Services 159

Clouded Judgement

JULY 4, 2025

Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. It shows the number of months it takes for a SaaS business to pay back its fully burdened CAC on a gross profit basis.

Cloud 157

Cloud Investment Subscription Payment Features 157