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How to Get 10x Your Operational Efficiency with IT Automation

BetterCloud

This post is an excerpt from our guide: “ 10x Your IT Operational Efficiency: A CIO’s Guide to IT Automation.”. While spending may be projected to increase, no one is immune from the ongoing mandate of operational efficiency. Lately, it seems like the only constant for IT is change. Download the Guide.

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Why Every Role Is a Prompt Engineering Role and No-Code AI Tips with Runway’s CEO Siqi Chen

SaaStr

Ask it to be authentic, irreverent, or whatever else you want while giving it context on what your business does. Before you open up a headcount and add more people, think about what you can automate. “You are a phenomenal copywriter…,” They ask it to return a full-body template and not just a snippet.

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Making the Business Case to the CFO: 5 Questions You Should Answer

BetterCloud

For making the business case to your CFO, there’s some fundamental questions you should be prepared to answer. Thus, it’s clear that your next task is to make your great business case to the CFO. Thus, to make a winning business case to the CFO, be clear on how much this crucial technology will benefit your organization.

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In-context or out of touch: The future of online customer service

Intercom, Inc.

Support teams are facing a critical juncture: business costs and customer expectations continue to grow while resources like headcount and budget are decreasing. Supporting your customers in the context of what they are doing, in their moment of need, is the fresh approach that businesses require for modernized customer service.

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Building Resilience Through Efficient Scaling In 2023 with ICONIQ Growth General Partner, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds (Video)

SaaStr

A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. Using these real numbers from real companies, they have a solid insight into the long-term health of businesses. What are companies doing today to scale efficiently?

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Tactics to stay ahead of the curve and boost efficiency with proactive support

Intercom, Inc.

Now, it’s taking center stage as the value driver it truly is , enabling businesses to build lasting relationships with their customers, drive increased operational efficiency, and influence better customer satisfaction and retention. Here’s how they’re doing it. Moving from a reactive to proactive approach.

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Found in translation: How multilingual support helps you scale customer experiences

Intercom, Inc.

For online businesses, our customers can come from any part of the world and at any time. How do you ensure a great customer experience globally without adding a ton of headcount? However, that means there is a huge opportunity for businesses who are able to scale personal, effective support. So where should you begin?

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