Remove Business Remove Headcount Remove Leadership Remove Operational efficiency.
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Making the Business Case to the CFO: 5 Questions You Should Answer

BetterCloud

For making the business case to your CFO, there’s some fundamental questions you should be prepared to answer. For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. Especially financial leadership. Now, those days are gone.

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Building Resilience Through Efficient Scaling In 2023 with ICONIQ Growth General Partner, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds (Video)

SaaStr

A Look Back At 2022 Performance ICONIQ Growth leverages quarterly operating and financial data from 92 enterprise SaaS companies. Using these real numbers from real companies, they have a solid insight into the long-term health of businesses. What are companies doing today to scale efficiently?

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Engineering Planning During Uncertain Economic Times

OPEXEngine

During times of uncertainty, executive leadership teams make more conservative financial decisions in order to prepare for and/or prevent any major difficulties for the companies that they lead. Do you need to make tough decisions about team headcount? But it’s the closest thing to an operating plan for the current leadership vision.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. It has a compounding effect - the more good decisions a business makes, the better the results will be. He is famed for saying, “In business I look for economic castles protected by unbreachable moats.”

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What It’s Like Running a Profitable $400M Public SaaS Company with Vimeo CEO Adam Gross 

SaaStr

They also have a media segment, a separate business supporting creators who want to do subscription-based video monetization. Part of the joy for him was being able to tie the two motions together, building an Enterprise business on top of an existing business, and by the time he left Heroku, they had gone from about 5% to 50% of revenue.

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The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia

ChurnZero

How to transition your CSMs’ book of business with Alli Tiscornia, CCO, ChurnZero. Again, we looked at our segmentation based on business unit as opposed to a hierarchy. Alli: This is going to be based on your business. Our segments are treated more as business units. Would there be title changes?

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Facing economic challenges in Customer Success? Revisit the foundations of your program

ChurnZero

They need to make sure they are operating as efficiently as possible to be ready for any kind of financial hit that the business might take. There are many reasons this is happening, but one major reason is that many CS groups haven’t set up their program with the foundations it takes to run an efficient operation.