Clouded Judgement

MARCH 22, 2024

In it's truest form, ARR is used by pure SaaS business models to describe the aggregate annual value of the entire customer set. Many laude the SaaS business model because ARR is inherently predictable - you know what you’re revenue will be over the coming 12 months, and sometimes even further out than that.

AI 183

AI Revenue Cloud Technical Advisors 183

Blulogix

MARCH 21, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Elevating Customer Retention in B2B Subscriptions For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

B2B 52

B2B Subscription Payment Features Retention 52

User Pilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Launching customer retention programs that reward loyal customers.

Retention 79

Retention Strategy Management Churn 79

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

ProfitWell

AUGUST 14, 2020

What does the switch to a DTC business model entail, and is it the right choice for your business? What is the direct to consumer business model? Before we get started, let's quickly define what a DTC business model is. History of the direct to consumer business model.

Business Model 52

Business Model Business Advertising Subscription 52

Subscription Flow

NOVEMBER 16, 2023

Did you know that conventional billing models had certain limitations in the past? Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. However, everything changed when consumption based pricing made its entry.

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

SaaStr

NOVEMBER 15, 2022

This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. A general understanding of the SaaS business model grew as the SaaS sector matured. as a common language to analyze a cloud business. Gross Retention = 90% +. Gross Margin = 70% +. ASP = $30K +.

Metrics 214

Metrics Machine Learning Artificial Intelligence Technical Review 214

SaaStr

MARCH 9, 2022

Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model. Increased Revenue Retention. Along with a higher growth rate, leadership should also pause to review their retention and churn rates. Think of this as squeezing more juice from the same lemon.

Revenue 242

Revenue Sales Hiring Leadership Scale 242

OpenView Labs

FEBRUARY 9, 2021

This is why we’re seeing more and more SaaS companies—Datadog, Twilio, AWS, Snowflake, and Stripe, to name a few—find success with product led growth paired with usage-based pricing. Usage-based pricing will be the key to successful monetization in the future.”. Usage-based pricing is in all layers of the tech stack.

Scale 98

Scale Pricing Scaling AWS 98

Baremetrics

JANUARY 24, 2021

Many SaaS subscription products launch with prices far below their potential value. Regardless of the cause, there seems to be a strong potential for increased revenue from price adjustment. This article is the introduction to a series covering various topics relevant to price optimization for subscription businesses.

Pricing 71

Pricing SaaS Subscription Payment Features 71

Totango

OCTOBER 2, 2020

These adjustments might include promotions around free services to enhance implementation, offering more personalized training sessions, or providing more licenses for the same price. . Customer retention is the lifeblood of recurring revenue enterprises, regardless of the external economic circumstances. Turning Data into Action.

Retention 118

Retention Underperforming Technical Team Churn Customer Lifetime Value 118

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

Baremetrics

NOVEMBER 2, 2020

Perhaps this is why tiered pricing is so popular for SaaS companies. Stuck on picking a pricing model for your product? Tiered pricing is probably your safest bet. Table of contents: What is tiered pricing? What is tiered pricing? Pricing tiers are typically presented on a spectrum. You get the idea.

Pricing 98

Pricing Scale Enterprise Startup 98

OpenView Labs

JANUARY 12, 2021

Back in another lifetime—exactly one year ago—Kyle and I offered up our pricing transformations for 2020. We stand by these trends (and we believe they’ll accelerate this year): The role of product led growth and the centrality of pricing to a product led growth strategy. Pricing as a part of the customer experience (CX).

Pricing 53

Pricing Scale Outsourced Development Market Segmentation 53

Stax

MARCH 6, 2024

Recurring billing is a subscription payment model that automatically charges customers at regular intervals for access to a product or service. This business model is used for subscriptions, memberships, retainers, and other solutions offered on a recurring basis. Plans include pricing, billing cycles (e.g.,

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

OpenView Labs

SEPTEMBER 8, 2021

2021 has proven to be the year of usage-based pricing. . 45% of expansion stage SaaS companies now say they have a usage-based or consumption-based pricing model, according to data from OpenView’s forthcoming 2021 Finance and Operations benchmarks report. . Pricing should not get in the way of customers adopting the product.

Pricing 64

Pricing Customer Success Scale Compensation 64

Stax

FEBRUARY 28, 2024

Automated SaaS billing and subscription management work hand-in-hand to streamline business operations. With proper integration, they can minimize billing errors, enable adaptive pricing strategies, and provide real-time insights to enhance overall efficiency. Key advantages include: Customer retention. Reduced potential errors.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Baremetrics

OCTOBER 22, 2020

Enter usage-based pricing. In this guide, we’ll take a deep dive into usage-based pricing, how it works and who it’s for. What is usage-based pricing? What are the advantages of usage-based pricing? What are the advantages of usage-based pricing? What are the downsides of usage-based pricing?

SaaS Payments 80

SaaS Payments Pricing Scale Payment Services 80

FastSpring

DECEMBER 3, 2020

Businesses are constantly trying to figure out how to increase customer retention rates. But what if your business model is designed to create repeat customers. Essentially, that’s the beauty of subscription business models. But once you figure out your subscription model , you will reap the benefits.

Subscription 102

Subscription Payment Features Strategy Payment Methods 102

Clouded Judgement

MARCH 31, 2023

How Will AI Effect Software Business Models? Like many, I’ve been thinking about how AI and foundation models will effect the world of software. In particular - how AI will effect software business models. If we head to their pricing page we’ll see that the most popular plan is $8 / user / month.

Cloud 130

Cloud Sales Hiring AI Headcount 130

Blulogix

APRIL 12, 2024

Recurring & Usage Billing Embracing Complexity as a Competitive Edge The first step in capitalizing on subscription complexity is embracing it as an integral part of your business model. Complexity, after all, is indicative of a highly customizable and flexible service offering that caters to diverse customer needs.

Payment Features 52

Payment Features Subscription Payments B2B 52

ProfitWell

OCTOBER 18, 2019

High retention rates are vital for your survival. That’s exactly what a churn model can do. Building a predictive churn model helps you make proactive changes to your retention efforts that drive down churn rates. As a SaaS company, it’s important to include a customer’s chosen pricing tier in your churn data as well.

Churn 67

Churn Retention SaaS Payments Payment Services 67

Blulogix

FEBRUARY 19, 2024

The essence of agile monetization lies in moving beyond static pricing models to adopt strategies that are inherently dynamic and customer-focused. Our objective at BluLogix is to enable businesses to effectively embrace and benefit from these agile monetization strategies.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

SaaStr

SEPTEMBER 2, 2022

Bottom-up: Applying your pricing to a broad set of customers. Business model expansion: where you might monetize parts of your product that you weren’t previously. Consider other important indicators to prove your PMF, such as qualitative insights, customer reviews, or retention numbers. Irina Haivas.

Scale 188

Scale Retention Metrics Product Marketing 188

Andreessen Horowitz

SEPTEMBER 18, 2023

This piece, Part A, uses Clay Christensen’s Jobs to be Done lens, along with an assessment of viable product wedges and business models, to share what we see as the most promising applications of AI in enterprise healthcare.

Healthcare 142

Healthcare AI Artificial Intelligence Payment Solutions 142

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The SaaS business model is heavily dependent on sustaining an ongoing customer relationship. Why is SaaS renewal management important? What’s a good SaaS renewal rate?

SaaS Payments 80

SaaS Payments Business SaaS Payment Solutions 80

Blulogix

JANUARY 5, 2024

Understanding these terms is crucial, as they form the building blocks of any subscription-based business model. Let’s explore the key definitions that every business owner, finance professional, and product manager should know. It’s a dynamic field that encompasses a wide range of terms and concepts.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

MARCH 25, 2024

An accurate valuation is necessary to secure the right price for the company or adequate funding without diluting its share value. Net revenue retention Net Revenue Retention (NRR) is the percentage of revenue retained from existing customers over a specific period. Metrics for SaaS valuation: Net Revenue Retention (NRR).

SaaS 93

SaaS Customer Lifetime Value Acquisition Metrics 93

SaaStr

JUNE 6, 2021

Learning 5: Shoot For the Highest Logo Retention Possible. ServiceNow has an incredible 99% logo retention rate. Learning One: Allow Customers to Influence Your Pricing Structure. This is highly unusual in SaaS: Many companies adopt the Salesforce locked-in, per-seat pricing model. Make them feel comfortable.”.

Enterprise 149

Enterprise Pricing Retention Revenue 149

ProfitWell

AUGUST 8, 2019

For years, I’ve seen companies start their pricing journey by simply pulling a number out of their hat and calling it a day. Some get close, guided by their competitors’ prices (which were likely pulled from their own hats). We’ve talked before about pricing strategy being like a dartboard. What is price optimization?

Pricing 40

Pricing SaaS Payments Payment Services Payment Methods 40

Blulogix

FEBRUARY 21, 2024

Criteria for Choosing a Monetization Platform Scalability and Flexibility: As your business grows, your monetization platform should grow with you. Look for platforms that offer scalability to handle increasing transaction volumes and the flexibility to adapt to new business models, markets, and pricing strategies.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Subscription Flow

DECEMBER 15, 2023

For instance, subscription businesses observe customer retention rates, customer acquisition, and whatnot. The monitoring of these Key Performance Indicators (KPIs) or metrics impacts the economy of not only a company but the subscription business economy as a whole.

Subscription 59

Subscription Payment Features Healthcare Technical Review 59

Blulogix

FEBRUARY 16, 2024

By BluLogix Team Elevating Customer Engagement and Retention Through Automation In the competitive arena of recurring revenue models, the mastery of customer lifecycle management (CLM) becomes paramount for sustaining growth and ensuring customer satisfaction.

Payments 52

Payments Payment Services Revenue Management 52

Subscription Flow

NOVEMBER 20, 2023

Businesses are shifting from rigid, consumption-based business models to flexible ones that let users pay for the goods and services they use only as much as they use them. Therefore, reengineering the value chain and realigning teams to the new business model are necessary for this major shift.

Payments 59

Payments Payment Features Payment Services Subscription 59

Clouded Judgement

NOVEMBER 10, 2023

The cost decrease is very meaningful - it’s lowers the barrier to experiment with AI, and also lowers the barrier for these AI functionalities to be pushed into production (because vendors don’t have to increase price nearly as much). 2024 will be the year of AI applications! Datadog Gives Software the All Clear?

Cloud 183

Cloud Artificial Intelligence AI GCP(Google Cloud Platform) 183

Incredo

JULY 14, 2019

or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”. To shed light on your doubts and questions, we have compared and analyzed the pros and cons of these two subscription pricing models , knowing how essential it is for your SaaS success. What is the subscription pricing model?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184