User Pilot

AUGUST 31, 2023

New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. Conversion The conversion stage is where potential customers make the decision to upgrade from a trial or freemium account to a paid subscription.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

ProfitWell

OCTOBER 30, 2019

We talk expansion revenue with Kajabi, and behind the scenes of this year’s Recur Boston conference with event master Erin Phinney. Your top subscription news. We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. Big banks x SaaS.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

User Pilot

FEBRUARY 13, 2024

Now, let’s see some examples of contextual email marketing automation from other SaaS companies: Welcome Emails : Personalized emails at sign-up introduce and guide users, just like Optimal Workshop, prompting you to do your first task. Grammarly’s writing update. How Zapier’s “Zaps” work.

Marketing 52

Marketing Engagement Software Review Onboarding 52

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. In last week’s Workshop Wednesday , held every Weds at 10 a.m. 22% of Cloud Challengers are doing purely usage-based pricing models.

Business Model 306

Business Model SaaS Payments Payments Headcount 306

SmartKarrot

OCTOBER 7, 2021

Understand the customers’ business models and industries to best position adaptive insights to support their business goals. Monitoring feature adoption on individual subscriptions and driving uptake based on the overall business needs of the customer.

Customer Success 19

Customer Success Sales Recruiting Scale User Experience 19

SmartKarrot

SEPTEMBER 28, 2020

SaaS is bringing an irrevocable shift in the business model of the software industry. With the subscription-based economy, it has become much easier for companies to acquire new customers. But with the ease of business, the challenges that come along are quite new too. Recurring Revenue Conference: April 2021.

Technical Review 10

Technical Review SaaS Customer Lifetime Value Software Review 10

Intercom, Inc.

OCTOBER 8, 2018

When we first think about UX work, we think about things like commuting, going to work, writing on whiteboards, writing Post-it notes, sprints, workshops. But, modern sales is changing, and the reason it’s changing is because many companies are moving their business model to subscription. Talk to these people.

Sales Recruiting 220

Sales Recruiting Leadership Engineering Finance 220

SaaStr

FEBRUARY 22, 2019

Nick Mehta: So, kind of run it as a cross-functional initiative, just like you have a cross-functional initiative for your culture or for your business model. I eventually ran another Saas company which I ran and then sold. You need one for your customers. So that sheet music in some ways is the KPIs and the goals.

Sales Hiring 170

Sales Hiring Customer Success Scale Sales Recruiting 170

Buffer Resources

FEBRUARY 18, 2025

What to expect: Panels and workshops on storytelling, audience engagement, and tech innovation. Niche workshops on platform-specific tactics like TikTok growth, Instagram Reels, and LinkedIn personal branding. Interactive workshops on influencer marketing, agency growth, and AI in social media.

Social Media 108

Social Media Marketing Innovation Venture Capital 108

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Customer Success Workshop Schedule. Customer Success is transformative.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137